We just spent Labor Day weekend at the Vancouver, our first time with them, & were extremely pleased with the friendly staff & clean rooms. They were quick to take care of any need we had...& we were a party of 10! The only complaint I have is the Vancouver has no elevator to reach the upper floors. Other than that, our time with them was perfect.....down to the weather!!!! We will be spending quite a few vacations with the guys at the Vancouver in the future. Thanks to Shawn & his staff for having us!