From the moment we arrived we were very impressed. Hotel is well kept in terms of outside appearance. Lobby for check in was nice and staff was courteous to show us what the hotel had to offer. Being from out of town it was nice to be in an area that had nearby attractions and still have accessibility to beach by the shuttle. The room we stayed in was the medditer. suite, which for two people is really all you need, that was great and we did have to call down to the desk one time after 4pm which is their end time of cleaning but no other issues with the room and they were on top of cleaning the rest of our stay. Had a nice view of the marina and golf course from there which was nice waking up to. Jet ski rental was right outside our door, which was a lot of fun.
There are just a couple of things my wife and I took note of. The indoor pool was disgusting, and this was due to the fact that it was right next to the workout facility. What this is, is really not a pool but a sweat and feet shop, no jacuzzi! indoor. Come on guys, you could do better than that. So that was a little dissapointing. The outdoor pool was amazing, exactly like how their pictures make it out. The bars both outdoor and indoor extremely expensive, 10 dollars for mixed drinks. Make sure if you are traveling you are aware that SC state law is liquor store closes at 7 and definitely closed on sunday. Another issue we ran into was little kids between 10 - 15 that were jumping on top of each other and making it hard for other families to bring their younger children into the pool. I believe they were baseball camp kids. No lifeguard needs to be on duty but there needs to be a sign explaining some courtesy about certain do's and donts, to the parents (who did not do anything to calm the situation). In addition they made the pool disgusting because they were throwing around a football that was peeling off into the pool. Eventually my wife and I had to leave because of all the yelling by several of the boys there became unbearable and no longer relaxing. Shame on the parents who were there as well and said nothing to their kids about being courteous. We even saw a couple of babies and younger kids crying because they couldnt get into the pool. I would definitely not want to bring my family here for future stay based on what we encountered. Great for adults though.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Daniel M: Thank you for taking the time to submit your review of your recent stay with us. Your comments are very thorough and welcomed. Thanks for your positive input regarding our lobby and staff, accessibility to our beach, and closeness to activities in the area. I’m also glad you enjoyed our beautiful views…there is nothing better than waking up to views of the marina and golf course!
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Thank you for pointing out your issues with the indoor pool and fitness center. I was just in there and insured, even with a few people working out this morning, that there was plenty of air movement to keep the area fresh. You are absolutely correct about our outdoor pool as well…it really is beautiful, thanks. Drinks in all of our outlets are pretty average in price and should be about the price you would pay in a local restaurant or lounge…based on what is being ordered.
I am sorry your pool time was not as relaxing as you would have liked. Actually, most of the time our pool is fairly quite as you would expect at an upscale facility such as ours. Families with children are our primary guests in the summertime and that is why we have two full time, 7-days a week, activities coordinators on staff…based at the outdoor pool.
Once again, thank you for taking the time to give us your feedback and we look forward to having you back for your 2nd Anniversary, if not sooner!!!
All the best, David Nelson, GM
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.