I rated this a four because my burger was that good. We eat here every time we are in mrytle beach. Service has never been as bad as it was this time. They were not overly busy so I'm not sure the excuse to justify. We walked right up and were immediately seated. We had a party of 5. Our wait or was soooo slow that our fries were cold. I complained but no compensation. I complained again by asking waiter if he told management and he claimed he did. I don't think so bc we still had to pay for our fries and/or not offered hot ones to replace cold ones. We didn't even eat our fries so it was obvious we were not just saying that. Next time I will talk to management myself. It also took forever for us to get refills, our bill, and our change. My sister ordered onion rings instead of fries and she got fries. He did make that right by going to get her some onion rings. Which FYI it's only 2 large onion rings. They were good but if your are looking for quantity, I wouldn't pay extra for them. They are not that special/ different from anywhere else's'.
On to a more positive note. The food! The burgers made it worth the time wasted and money wasted on the fries. I got the palmetto burger that has bacon and pimento cheese on it. It was sooo good and juicy. (Our burgers were warm, not cold.). My husband was satisfied with his burger as well as my sister and friend, so obviously you can't go wrong with any of their burgers. I also love the souvenir cups that you get to keep (your drinks are served in it).
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