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“Fall from Grace” 3 of 5 stars
Review of Roxanne Towers

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Roxanne Towers
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1604 North Ocean Blvd., Myrtle Beach, SC 29577   |  
Hotel amenities
Ranked #9 of 214 hotels in Myrtle Beach
Rocky Mount, Virginia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
“Fall from Grace”
3 of 5 stars Reviewed October 12, 2012

We have been staying at the Roxanne for the last 5 years. This year could very well have been our last. We arrived at check in time only to find our room was not ready. They called an hour later to finally say it was ready. The outside pool and hot tub were closed most of our stay-no reason given. They along with the lazy river need painting-the look dirty but I watched them clean them every morning and they still looked dirty. This is a non-smoking place but the smoking on the balconies is so bad that if you aren't a smoker you cannot use your balcony. Two TV's and one remote-that didn't work until we bought new batteries for it, One the plus side the washer and dryer work well, the bed was comfortable and the maid service was great.

Room Tip: top floor and end units are less noisy.
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roxjam, General Manager at Roxanne Towers, responded to this review, October 14, 2012
Yes we have had great occupancy Sept. and Oct. and check in time is always given as 3:00. We do pre-register guests and call them when units are available sooner. We have to not only clean check-out units but also: service units, do maintenance if necessary and have the unit inspected by head housekeeping. Usually, the toughest time we have with early arrivals are of course the busiest days. The outside pool was not closed until this past week and actually it is closed only because it isn't heated. The upper pool, spa and lazy river are heated. The upper pool will also be enclosed mid month for the off-season. The spa was not closed at all. As noted on the previous response, all pools are being resurfaced this winter as we can and they are all clean and we have had no DHEC violations. The Lazy River will be first when it closes Nov. 1 and we will continue with the others. I do not understand why you didn't call the front desk for batteries for your remote or tell housekeeping especially since we do have letters in the units requesting guests to ask or inform us of their needs. . Sincerely The Roxanne Towers
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392 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Any
English first
Madisonville, Tennessee
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 7, 2012

My family have been vacationing in Myrtle Beach for 35 years and have stayed in several places. My husband and I discovered The Roxanne Towers about 5 years ago and fell in love with the place! Since then we have stayed there often... I recently took my mom to the beach with reservations planned by another family member., (not the Roxanne) those reservations fell through and we had no place to stay. Mom and walked into the Roxanne Towers and were imediately welcomed. Mom had broken her arm and was very tired. What a surprize we had when we walked into our unit and found a recliner...Mom could rest and look straight out at the beautiful view.
When she wanted to go to the pools or hot tub the elevator was close and quick to arrive. The Roxanne is clean, quiet, and very welcoming!!! It is conviently located a few blocks from the pavilion and close to grocery stores and shopping. As I said berore I love the Roxanne and I will return!!!!!

Room Tip: All rooms face the ocean and have excellent views.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roxjam, General Manager at Roxanne Towers, responded to this review, October 10, 2012
We appreciate the review and are happy that we were able to assist n making this trip with your mother a happy trip. I remember speaking with you and watching you and your party come and go with such enthusiasm . I do want to mention, all our units are very uniform but also there are some slight differences per homeowners and you luckily ended up with the one unit with a recliner. I want to clarify this so that other readers and future guests will not expect all units to have one. Thank you for taking the time for the review and we hope to see you again soon.
The Roxanne Towers
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Denver, Colorado
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 2, 2012

Each unit has a full kitchen. This helps with leftovers and not having to go out for every meal. Units are clean and all units face the ocean and have a balcony. Wi-fi is strong throughout the property. The location and price are great. Piggly Wiggly (grocery store) is a couple of blocks away. Just an all around great place to stay!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rustburg, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 29, 2012

This was our 2nd year at Roxanne Towers. When we arrived we had a short wait till our room was ready. We couldn't find a luggage cart anywhere and ended up having to carry all out stuff up by hand. This took several trips. A nice man at the front desk tried to find a cart but had no luck.Loading and unloading at this hotel is awful. There is no loading zone so you just pull up in the lot and usually block someone in and getting turned around is almost impossible with a large car. Parking across the street is great. Wish they would take a few spaces near the hotel for loading and unloading. Other than that we had no complaints. Place is clean, people are nice, conveinent to walk to a lot of places, plus it's a great value. We would recommend the Roxanne to any one and will stay again next year.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrisonburg, Virginia
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 17, 2012

I reserved my rooms several months ago for 3 couples. Several in my group have issues with heights. When I reserved our rooms, I was told we could be guranteed 1 room on the 5th floor & 2 rooms on the 7th, and if something lower became available we would be moved down. When we arrived we were told we had 2 rooms on the 8th floor & 1 on the 10th....The young man at the front desk was not much help, believe his name was Trey... kind of had a take it or leave it attitude. The next day I spoke to Don, I believe... very friendly, explained why we were moved & said they tried to find something lower for the ramainder of our stay, but were totally booked up & nothing available. He ended up taking some off of our charges, which was agreeable to all. To sum up, we adjusted to the heights... the rooms were very nice & most of all clean, great location,
& for the most part front desk staff was very pleasant & helpful, housekeeping did a good job, & we had a very enjoyable stay.... would stay again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roxjam, General Manager at Roxanne Towers, responded to this review, September 19, 2012
We did have one of the units suddenly "down" on the 7th floor and could not keep the two rooms together unless we went higher. I am glad Don did made the arrangements and you enjoyed your stay with us. I apologize but the night of arrival that there was no way to move anything as far as units until the next am. We have been extremely booked Sept. and limited on any modifications. Thank you and hope to see you again soon.
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Olmsted twp Ohio
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 15, 2012

We stayed at the Roxann from 9/1/2012 thru 9/7/2012. Great place, clean, comfortable,good location,and a GREAT FRONT DESK. These people never failed to say hi or can we help you find something or some where. ENGLISH speeking no problem understanding them. The pool and lazy river area where cleaned every morning before you got up. Older Hotel but very well maintained. Great price. I'll be back to see them again.

Room Tip: Great beach view on ocean
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conway, South Carolina
Contributor
16 reviews 16 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 15, 2012

Went again last week with the spouse. Still a great place to stay--everything was clean and neat and we got a room with some recent renovations. Couldn't ask more of the friendly front office staff and the manager. This hotel has a lot going for it, including its location and nearness to the new boardwalk. Will be staying here again for the antique car show in March.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Roxanne Towers

Address: 1604 North Ocean Blvd., Myrtle Beach, SC 29577
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#5 Family Hotel in Myrtle Beach
#9 Romantic Hotel in Myrtle Beach
#12 Best Value Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The Roxanne Towers are centrally located in Myrtle Beach and just 2 blocks from the new boardwalk. All of our units are privately owned condo's renting like a hotel. Everyone of our suites comes with a full kitchen, washer and dryer, ocean front balcony, and free wireless internet. Summer/Holiday Reservations only are 3 night minimum. Fall/Winter monthly rates available. ... more   less 
Also Known As:
Roxanne Towers Hotel Myrtle Beach
Roxanne Hotel Myrtle Beach

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