We have been staying at the Roxanne for the last 5 years. This year could very well have been our last. We arrived at check in time only to find our room was not ready. They called an hour later to finally say it was ready. The outside pool and hot tub were closed most of our stay-no reason given. They along with the lazy river need painting-the look dirty but I watched them clean them every morning and they still looked dirty. This is a non-smoking place but the smoking on the balconies is so bad that if you aren't a smoker you cannot use your balcony. Two TV's and one remote-that didn't work until we bought new batteries for it, One the plus side the washer and dryer work well, the bed was comfortable and the maid service was great.