I reserved my rooms several months ago for 3 couples. Several in my group have issues with heights. When I reserved our rooms, I was told we could be guranteed 1 room on the 5th floor & 2 rooms on the 7th, and if something lower became available we would be moved down. When we arrived we were told we had 2 rooms on the 8th floor & 1 on the 10th....The young man at the front desk was not much help, believe his name was Trey... kind of had a take it or leave it attitude. The next day I spoke to Don, I believe... very friendly, explained why we were moved & said they tried to find something lower for the ramainder of our stay, but were totally booked up & nothing available. He ended up taking some off of our charges, which was agreeable to all. To sum up, we adjusted to the heights... the rooms were very nice & most of all clean, great location,
& for the most part front desk staff was very pleasant & helpful, housekeeping did a good job, & we had a very enjoyable stay.... would stay again.

We stayed at the Roxann from 9/1/2012 thru 9/7/2012. Great place, clean, comfortable,good location,and a GREAT FRONT DESK. These people never failed to say hi or can we help you find something or some where. ENGLISH speeking no problem understanding them. The pool and lazy river area where cleaned every morning before you got up. Older Hotel but very well maintained. Great price. I'll be back to see them again.

Went again last week with the spouse. Still a great place to stay--everything was clean and neat and we got a room with some recent renovations. Couldn't ask more of the friendly front office staff and the manager. This hotel has a lot going for it, including its location and nearness to the new boardwalk. Will be staying here again for the antique car show in March.

My girlfriend an I recently stayed at The Roxanne Towers for about a week in the beginning of sept/ end of august. The staff was great(super helpful). Our room had a great view and was very clean. Though we did have some noisy neighbors which isnt anyones fault, not everyone can control their children. The hotel has a great location, walking distance from a ton of stuff! I will be back for sure