Plan B was to try Joe's Crab Shack-the commercials make it look so tempting! It was a Saturday, late afternoon, and the place was not even 1/4 occupied. Once seated, we waited 20 minutes with absolutely no service. I would have walked out, but we asked the hostess for our waitress. So we waited another 5minutes for the waitress to show up at our table. She apologized-stating that there were several call outs today.
We placed our entire order for fear of not seeing the waitress......tick, tock-10 minutes go by before we get our three soft drinks, 30 minutes more for our meal. The appetizer NEVER came out as that. When our meals arrived, I asked the food runner where our appetizer was as it would have been nice to eat it before our meals arrived. She had to go back and check, and then brought it out.
Our waitress NEVER checked back to see how we were while we were eating; did we want anything else?? When she did come by to clear up the plates, we asked for the bill...which was not the correct bill either...wait some more as the manager pulled up the right one!!
So-from start to finish, the only thing I could say was the food was hot and OK. We would not even have minded the wait if the food was AWESOME, or the place was packed;prices were definitely not worth the value of the meal and service.
We will never eat there, or at any JCS location again!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.