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“Never Again” 1 of 5 stars
Review of Compass Cove Oceanfront Resort

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Compass Cove Oceanfront Resort
3.0 of 5 Resort   |   2311 South Ocean Boulevard, Myrtle Beach, SC 29577   |  
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Hotel amenities
Special Rate
Oceanfront rooms - $59
Ranked #22 of 214 Hotels in Myrtle Beach
GreenLeadersBronze level
Mesa, Arizona
1 review
2 helpful votes 2 helpful votes
“Never Again”
1 of 5 stars Reviewed July 8, 2013

For my baby girls first visit to the beach I decided to go ahead and book an oceanfront suite for easy beach access. What Compass Cover failed to disclose is that their oceanfront rooms are really pool-front and in order to access or even see the ocean you will need to cross the pool area.

We were given a room on the first floor which would have been fine had it not enable every person who walked by to gawk into our room. The noise from the pool area was also so loud that my baby couldn’t nap during the day.

When we requested a new room we were told that they were sold out due to the 4th of July weekend. Understandable but they did nothing in order to accommodate us for the remainder of our stay.

On top of the non-ocean front room there was still food in the sink and hair in the drain from the previous guests. Not welcoming at all.

We tried the restaurant on site for breakfast one morning and I discovered a hair in my pancakes. This was after the cooks were venturing out to the buffet to get food to serve those who ordered off of the regular menu.

On our last night there I was greeted with 3 huge roaches on the patio. A great way to end the weekend.

I definitely will not be returning and would not suggest this hotel to anyone.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Manager at Compass Cove Oceanfront Resort, responded to this review, July 11, 2013
Thank you for taking the time to write a review on trip advisor. We are sorry that your stay did not meet your expectations. We always make every effort to honor guest requests when available. We suggest to always inform us of any such requests during the reservation process. Our housekeeping department has been informed of the issues you experienced in your room. Thank you for bringing them to our attention. We appreciate your feedback and will continue to improve because of it. We hope you give us another chance the next time you visit Myrtle Beach.
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2,892 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (752)
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Raleigh
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 8, 2013

We have been going to Compass Cove for years and its always nicer than the last visit. This year they added free DVD rentals in the Pinnacle building lobby. Tons of movies available and great for rainy days.

Our room was very clean and all of the grounds were kept up nicely. The kids had a ball in the pools and lazy rivers... Loved the water slides too!

Note.... Elevators are ok most days but you need to be aware that if you check out on a weekend morning... It will take awhile to get an elevator. Small problem compared to all the nice things they have there.

Room Tip: Pinnacle tower is very clean and centrally located.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Manager at Compass Cove Oceanfront Resort, responded to this review, July 21, 2013
Thank you for taking the time to write a review on trip advisor. We are glad that you were able to take advantage of the free onsite DVD rentals. With the 23 different water amenities and the entertainment we have at the tiki bar, we have something for everyone. Thank you again for your continued business and we look forward to seeing you again soon.
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High Point, North Carolina
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 8, 2013

I will break it down and make it easier for folks to get a true picture of the resort. My fiancée and I took a short trip to get way and just returned on June, 7, 2013.

CHECK IN- There was a line but we were checked in under 5 minutes. You are able to pull up right to the door and simply check-in.
PARKING- We stayed in the Schooner building and parked on the second floor of the deck and had a medium walk to room. Not bad considering you are at a crowded beach.
ROOM- Odd smell but overall not bad. To be expected the bathrooms are closet size but your not at beach to hang out in bathroom.
VIEW- oceanfront room The view was good. I would recommend staying on the 3-4 floor. We were on second and would still recommend going up one floor.
TIKI HUT- fantastic! It was so nice to walk down and have a cold beverage, listen to live music, and meet new people. The drinks, beer included, were fresh and tasty. All resorts should have a hut like this one.
FOOD- The burgers cooked on a grill right behind Tiki hut were outstanding. The food at the Crow Nest was your typical bar food and who cares at that point after having some cool ones.
BREAKFAST- Good, little expensive, but u are on vacation. Expect the cost.
POOLS- small and crowded but you are there for the ocean.
CHECKOUT- I know they want out by 11am but the maid shaking the door at 830am and then really shaking the door at 10am was strange and unnecessary. Call the room or go another route. I know rooms have to be cleaned but most people realize they need to be out and get out when needed.
OVERALL- We were there a short time, but it was a good experience. I got to spend some long overdue time with my favorite person and relax. I cant say if this location is a week long stay or not yet.

Room Tip: Do not stay on first floor.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Manager at Compass Cove Oceanfront Resort, responded to this review, July 11, 2013
Thank you for choosing Compass Cove and taking the time to write this review. We are glad to see that you enjoyed your stay with us. We are happy that you especially enjoyed the tiki bar. It is a great place to enjoy a drink or grab some food off of the grill. The live entertainment we provide is always a hit with our guests. Thank you again for your comments and we hope to see you soon!
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Alexandria, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 6, 2013

We stayed in a 3 bedroom unit in the Mariner Building. There were 7 of us so there was plenty of room. We were there with our daughter's family which include our 3 grandchildren. The grandchildren had so much fun in the many water amenities and at the beach. The food at the Tiki Bar and Crow's Nest was great in taste and value. The unit was very clean and having a kitchen with small children is so nice since they just want cereal for breakfast and peanut butter sandwiches for lunch. This is a wonderful family place to stay !!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Rooms Division Manager at Compass Cove Oceanfront Resort, responded to this review, July 11, 2013
Dear Guest,

Thank you for choosing Compass Cove and taking the time to write this review. We are thrilled to see that you enjoyed your stay and that you room met your needs. We look forward to hosting you and yours for years to come. Thank you again and we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, New York
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 5, 2013

This hotel was very old and in need of some renovation...But the staff was very courteous..We had a balcony that looked at the ocean and the view and breeze was amazing!!! Oh yeah and the tub drain was clogged and we killed a large cockroach in there!!!

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Manager at Compass Cove Oceanfront Resort, responded to this review, July 11, 2013
Thank you for writing a review on trip advisor. We are glad that you enjoyed your stay and the beautiful view of the ocean from your balcony. We look forward to seeing you again the next time you visit Myrtle Beach.
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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 5, 2013

My husband an I had a nice, relaxing time. The suite was huge (actually bigger than what the 2 of us needed), with 2 double beds, a pull-out sofa, a murphy bed, and a full kitchen. We will definitely return, with our kids.

Room Tip: Ocean front, rooms on high floors give an amazing view of the water and the sunrise.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Rooms Division Manager at Compass Cove Oceanfront Resort, responded to this review, July 11, 2013
Dear Guest,

Thank you for choosing Compass Cove and taking the time to write this review. We are glad to see that you enjoyed your stay with us. We look forward to hosting your next family gathering when you return to the Myrtle Beach area. Thank you again and we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, North Carolina, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 2, 2013

We actually were not planning on staying here, but due to a fire at the crown reef ( don't go there)! We were evacuated in the middle of the night with 2 young children. We immediately called compass cove and they were very accommodating - they gave us a 2nd floor room- directly across from a fire escape. This really helped calm my terrified children. The ladies who worked the front desk were absolutely amazing! Our room was very nice, spacious & clean. The pools were very clean & my kids really enjoyed the kids area. We ate at the crows nest, the compass rose and had drinks at the tiki bar. All were amazing. The staff is very polite, helpful. Overall, the compass cove turned a family vacation that could have been a disaster into a wonderful time!

Room Tip: We stayed in a corner suite and loved it.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Rooms Division Manager at Compass Cove Oceanfront Resort, responded to this review, July 11, 2013
Dear Guest,

Thank you for choosing Compass Cove and taking the time to write this review. We are thrilled to see that we were able to save the day after the issues you experienced at your previous hotel. We look forward to becoming your first choice destination when you visit the Myrtle Beach area. Thank you again and we hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Compass Cove Oceanfront Resort

Address: 2311 South Ocean Boulevard, Myrtle Beach, SC 29577
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Myrtle Beach
#6 Top resorts Hotel in Myrtle Beach
#10 Romantic Hotel in Myrtle Beach
#16 On the Beach Hotel in Myrtle Beach
#25 Family Hotel in Myrtle Beach
#30 Business Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Compass Cove Oceanfront Resort 3*
Number of rooms: 537
Official Description (provided by the hotel):
A family favorite, conveniently located near the heart of Myrtle Beach, The Compass Cove Oceanfront Resort has been entertaining the Grand Strand and Myrtle Beach area visitors for generations. Accommodations include one, two & three bedroom condos, efficiencies and suites along 720 feet of oceanfront beach. Compass Cove is known for its array of amenities including their 23 pool features. Race down 2 water slides, splash about in 6 indoor and outdoor pools, relax and drift down 3 indoor and outdoor lazy rivers, soak away your worries in several jacuzzi hot tubs, and much more. ... more   less 
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Also Known As:
Compass Cove Oceanfront Hotel Myrtle Beach
Swamp Fox Myrtle Beach
Hotel Compass Cove Oceanfront

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