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“2013 Compass Cove Family Vacation” 2 of 5 stars
Review of Compass Cove Oceanfront Resort

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Compass Cove Oceanfront Resort
3.0 of 5 Resort   |   2311 South Ocean Boulevard, Myrtle Beach, SC 29577   |  
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Hotel amenities
Ranked #27 of 215 Hotels in Myrtle Beach
Certificate of Excellence 2014
GreenLeadersBronze level
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“2013 Compass Cove Family Vacation”
2 of 5 stars Reviewed June 15, 2013

Corey at the front desk was fantastic in finding us a scale to use to weigh our luggage so we wouldnt be over charged by our airline. We had issues where on a couple days our room was not serviced until after 5:00 pm when we talked to our maid she indicated that it was a heavy check out day which caused our late cleaning. We had 4 people in our room, but we only had silverware for 3 people. The biggest issue was with the Crows Nest restaurant overcharging us for their specials. 2 days in a row they overcharged us. When we talked to the beverage and food manager she corrected the one bill but didnt offer to comp anything to make us return. We have went to compass cove 2 years in a row, but we will not be returning next year to this resort.

Room Tip: the room had a great view of the ocean but was missing some silverware so all my family could eat to...
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Green Features: only noticed the towel policy to hang up towels that we didnt want washed and dryed. I didnt see any other green policy.
  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Rooms Division Manager at Compass Cove Oceanfront Resort, responded to this review, June 17, 2013
Dear mkwallace1115,

Thank you for choosing Compass Cove and taking the time to write this review. We would like to apologize that your stay with us did not meet your expectations nor ours. We are glad Corey was able to assist you with your luggage request as he is truly fantastic. We would also like to apologize about the missing utensils in your room and the lack of housekeeping services. We do hope you will give Compass Cove a second chance if you return to the Myrtle Beach area. Thank you again and we hope to see you soon.

Joe Gibbons
Rooms Division Manager
Compass Cove Oceanfront Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,030 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (803)
Date | Rating
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  • German first
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English first
Warrensburg, New York
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 13, 2013

Stayed at Compass Cove May 8th to May 18th, 2013 and loved every minute of it. The staff are awesome at the hotel, you truly cannot go wrong staying there if you want a beach vacation. We love using the hot tubs, the Crows nest, the Tiki hut and the Compass Rose. Parking is so easy during the week.

Room Tip: Corner Ocean View King effecency allows you to see all the way up the Beach to the piers and beyond...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Rooms Division Manager at Compass Cove Oceanfront Resort, responded to this review, June 17, 2013
Dear townclerk88,

Thank you for choosing Compass Cove and taking the time to write this review. We are thrilled to see that you had an Awesome experience and that you found our staff and eateries to be awesome as well. We look forward to hosting your next vacation when you return to the Myrtle Beach area. Thank you again and we hope to see you soon!

Joe Gibbons
Rooms Division Manager
Compass Cove Oceanfront Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 11, 2013

Spent June 8-10th with family of 6, check in was a bit of a cluster as I arrived around 4pm, and ended up having to park in the garage across the street which was almost full, then spent the next 15 minutes trying to get an elevator as their was a long line. The kids had a great time at the beach and indoor slides/lazy river, but with rate i paid I felt like the quality of the room was not on par as one of the light's power cord had a chair press against it so it would stay in the wall and decor was a little outdated, but staff was nice about everything. Food at Tiki Hut was affordable and good in my opinion, With a better rate i would probably come back.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Rooms Division Manager at Compass Cove Oceanfront Resort, responded to this review, June 14, 2013
Dear Atlien08,

Thank you for choosing Compass Cove and taking the time to write this review. We are sorry to see that your stay did not meet your expectations nor ours. We are glad to see that you children enjoyed their time with us and do hope you consider us again in the future.

Joe Gibbons
Rooms Division Manager
Compass Cove Oceanfront Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, West Virginia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 11, 2013

Compass Cove is a solid beach experience in Myrtle Beach. My daughter enjoyed the pools and lazy rivers. Since we went early in the season, it was nice that the pools were heated. We unfortunately were there at the tail end of bike week and the hotel did a wonderful job accommodating everyone. They had a ton of check in staff, security, and kept the common areas clean. Always plenty of pool towels too.

Room Tip: Rooms in the Schooner Building are accessible to the parking garage and are nice because you can use...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Rooms Division Manager at Compass Cove Oceanfront Resort, responded to this review, June 17, 2013
Dear Sherryuno,


Thank you for choosing Compass Cove and taking the time to write this review. We are glad to see that you enjoyed your stay with us and that Bike Week did not have a negative impact on your stay. We look forward to hosting your next visit to the Myrtle Beach area. Thank you again and we hope to see you soon!

Joe Gibbons
Rooms Division Manager
Compass Cove Oceanfront Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winchester, Indiana
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 11, 2013

We came down for vacation a day early the last week of May 2013, and found a really good rate on a room. The room was clean, and the staff were friendly. Guests have access to multiple pools and they were all great, and are all very kid friendly. I would highly recommend the restaurant. It was nice that we didn't have to worry about going out for dinner, especially since it was extremely crowded due to the end of bike week. We were able to eat on an ocean front patio and relax after a long drive. The food was great.

The only disappointment that I had during our stay was that our oceanfront room, was actually a bar-front room. I opened the curtain and all I could see were strangers sitting at the bar. My boyfriend liked it, however, because he didn't have to go far for a drink :)

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Rooms Division Manager at Compass Cove Oceanfront Resort, responded to this review, June 21, 2013
Dear DanielleRenee92,

Thank you for choosing Compass Cove and taking the time to write this review. We are glad to see that you enjoyed your stay with us but would like to apologize that your room location was not ideal. We do hope that if you return to the Myrtle Beach area you will give Compass Cove another chance to impress. Thank you again and we hope to see you soon!

Joe Gibbons
Rooms Division Manager
Compass Cove Oceanfront Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaver, Ohio
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 10, 2013

We loved Compass Cove. Plenty of water attractions! Perfect for our 16 month old. The staff and facilities were wonderful! Great breakfast buffet!!! Location was great and parking was so easy. Our view from our room of the ocean was wonderful. Room was nice and quiet.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Rooms Division Manager at Compass Cove Oceanfront Resort, responded to this review, June 15, 2013
Dear Miranda W,

Thank you for choosing Compass Cove and taking the time to write this review. We are thrilled to see that you and your family enjoyed your stay with us and that you found our facilities and staff to be wonderful. We look forward to becoming your first choice destination when you visit the Myrtle Beach area. Thank you again and we hope to see you soon!

Joe Gibbons
Rooms Division Manager
Compass Cove Oceanfront Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 9, 2013

We have come to Compass Cove both for a couples vacation and family vacation. Both times have been great! It is so nice to have many different floor plans to choose from. We also loved knowing that even if it was cold or rainy, we would indoor pools to use. The on site restaurants are very good, and all of the staff is extremely helpful and friendly.

Room Tip: Look at all floor plans carefully. And remember that ocean view is not the same as ocean front!
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Rooms Division Manager at Compass Cove Oceanfront Resort, responded to this review, June 14, 2013
Dear Beth T,

Thank you for choosing Compass Cove and taking the time to write this review. We are thrilled to see that you enjoyed your stay with us and we appreciate your continued patronage. We are also excited to see that you found our staff to be both friendly and helpful. Thank you again and we hope to see you soon.

Joe Gibbons
Rooms Division Manager
Compass Cove Oceanfront Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Compass Cove Oceanfront Resort

Address: 2311 South Ocean Boulevard, Myrtle Beach, SC 29577
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Myrtle Beach
#8 Top resorts Hotel in Myrtle Beach
#17 On the Beach Hotel in Myrtle Beach
#18 Business Hotel in Myrtle Beach
#20 Romantic Hotel in Myrtle Beach
#28 Family Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Compass Cove Oceanfront Resort 3*
Number of rooms: 537
Official Description (provided by the hotel):
A family favorite, conveniently located near the heart of Myrtle Beach, The Compass Cove Oceanfront Resort has been entertaining the Grand Strand and Myrtle Beach area visitors for generations. Accommodations include one, two & three bedroom condos, efficiencies and suites along 720 feet of oceanfront beach. Compass Cove is known for its array of amenities including their 23 pool features. Race down 2 water slides, splash about in 6 indoor and outdoor pools, relax and drift down 3 indoor and outdoor lazy rivers, soak away your worries in several jacuzzi hot tubs, and much more. ... more   less 
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Also Known As:
Compass Cove Oceanfront Hotel Myrtle Beach
Swamp Fox Myrtle Beach
Hotel Compass Cove Oceanfront

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