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Compass Cove Oceanfront Resort: Traveler Reviews

3.0 of 5
2311 South Ocean Boulevard, Myrtle Beach, SC 29577
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Compass Cove Oceanfront Resort
Ranked #22 of 223 hotels in Myrtle Beach
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1,717 reviews from our community

Traveler rating
    854
    439
    186
    129
    109
See reviews for
Families
855
 
Couples
315
 
Solo
20
 
Business
16
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Raleigh, North Carolina, United States
1 review
1 helpful vote 1 helpful vote
“Golf Package”
5 of 5 stars Reviewed February 17, 2013

I have been going to Compass Cove for almost 10 years, twice a year, on a golf package. Two things have been a constant...Jeannie in the golf department & Jennifer in the resort's dining area. Both of these women have always been a joy to deal with. I deal w/ Jeannie as I'm planning my trip down. She's always very friendly on the phone & even recognizes my voice each time as I call. She has never let me down. And then there's Jennifer. Each morning my friends & I drag ourselves to the dining area for their breakfast buffet. The food is always good...the waffles are always great! But Jennifer is beyond all of that. She always has a smile on her face & I truly look forward to seeing her. She always makes time to talk w/ me so we can catch up w/ one another & I really can't brag enough about her. I don't know how the resort rewards it's employees for great service but whatever it is she has earned it 10 fold. I took my family there this past summer and my wife finally got to meet the woman I always brag about in Myrtle. Jennifer wasted no time in joking w/ my wife like they'd know each other for years. What a great lady. Thanks Jennifer.

Room Tip: If you need the room the 3 b/r OF room is great.
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Steve M about Compass Cove Oceanfront Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Manager at Compass Cove Oceanfront Resort, responded to this review
February 23, 2013
Dear Steve M.,

On behalf of Jeannie and Jennifer, we would like to thank you for your continued patronage with us here at Compass Cove Resort! Guests like you are what make our jobs fun! We are so glad to hear that your stay this year was, yet again, a great one! As you know, we take great pride in our staff and will ensure that your comments make their way to Jeannie, Jennifer and all departments in between! We hope that you are able to make it back to Compass Cove this summer to do a little more golfing! Again, thank you so much for taking the time to let us know how we are doing and we hope to see you in the upcoming months!

Sincerely,

Caitlin Newman
Administrator
Compass Cove Oceanfront Resort
caitlin.newman@compasscove.com
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1 review
3 helpful votes 3 helpful votes
“Fantastic Stay Bruh”
5 of 5 stars Reviewed February 15, 2013

Had a fantastic stay at Compass Cove the other night. Check-in was an easy process. Brittany and Dusty answered lots of my questions and patiently even with people behind me. The hot tub outside was great! I recommend the King Suite for the view and the bed was super comfy. The GM Justin saw me out on property and was super friendly as well. Coming back to the Cove soon!

Room Tip: Oceanfront King Suite, high floor
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask billyintegrity89 about Compass Cove Oceanfront Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Manager at Compass Cove Oceanfront Resort, responded to this review
February 23, 2013
Dear Billyintegrity89,

Thank you so much for your enthusiastic review of your recent stay with us at Compass Cove Resort! We are so glad that you enjoyed your stay and that our staff left a memorable impression with you! Here at Compass Cove we take great pride in our employees and will definitely pass along your comments to the appropriate departments. It is great to hear that you were able to take full advantage of the amenities on property, including the outdoor hot tubs! We hope that you are able to visit with us again soon and again, thank you so much for your comments.

Sincerely,

Caitlin Newman
Administrator
Compass Cove Oceanfront Resort
caitlin.newman@compasscove.com
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Wilmington, North Carolina
2 reviews
3 helpful votes 3 helpful votes
“Room 112 Ocean Front Room does not have a view at all”
3 of 5 stars Reviewed February 15, 2013

I have stayed here many time and i'm usually pleased, but this time when I booked and ocean front cabana what I got was a bottom floor room behind the big blue tiki hut. This building blocks your whole ocean view, you have to leave your balcony to even see the ocean, yet they will still charge you ocean front price. When I walked back in to the reservation area the guy behind the counter said " I already know what you're going to say and we are all booked up" I said " that's terrible and you really shouldn't charge people for an ocean front room when you cant even see the ocean and a warning when I checked in would have been nice" he said " we have to list it as ocean front because it's on the ocean front side" I think it's really sad that they have obviously had enough complaints that I didn't even have to say a word yet they still charge people Ocean front prices and continue to ruin their guests time. When you are expecting to wake up and have coffee on your balcony while looking at the ocean and you get a big blue building instead not a good look for your hotel. My husband and I did notice that the room above us didn't seem to have anyone in it all night or the next day and didn't have a blocked view yet they were all booked up. There are to many hotels in MB to not accomidate your guest they can go elsewhere, loved this hotel but won't make this mistake again. BEWARE OF ROOM 112 THERE IS A SPECIAL REQUEST BOX WHEN BOOKING A RESERVATION MAKE SURE IF BOOKING OCEAN FRONT THAT YOU SAY NOT ROOM 112!!! maybe if enough people request to not be put in that room they will stop trying to rip people off, whoever thought putting a tiki hut in front of an ocean front room was a moron

Room Tip: Dont book ocean front room 112 view is blocked completly
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask bjm3299 about Compass Cove Oceanfront Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Manager at Compass Cove Oceanfront Resort, responded to this review
March 2, 2013
Dear bjm3299,

We would like to thank you for taking the time to share your thoughts on your recent stay with us at Compass Cove Resort and for your continued patronage. I would like to apologize that this trip was not as enjoyable as those in the past. Your comfort is our main priority and I am sorry that we could not accommodate you with a different room. During the winter months, many of our rooms undergo renovations as we are always striving to improve our resort for our guests. I hope you know that we do understand your frustration and hope that you will give us another chance in the future. Please feel free to contact me if you would like to further discuss the details of your stay. Again, thank you for choosing to stay at Compass Cove Resort.

Kind regards,

Taylor Robinson
Front Office Manager
taylor.robinson@compasscove.com
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Senior Contributor
33 reviews 33 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Nice hotel”
5 of 5 stars Reviewed February 11, 2013

Ireally enjoyed my stay at this hotel!n I visited for the first time in January of this year, which is off-season. The pools were open, all jaccuzis operating, and the lazy river. Bar/restaurants in the hotel were great. The bartender Danielle is so much fun and makes your experience that much better. I recomend this place 100 percent!

Room Tip: Haqndicap rooms have a huge bathroom!!
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
See 2 more reviews by PinkyANB for Myrtle Beach
Ask PinkyANB about Compass Cove Oceanfront Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Manager at Compass Cove Oceanfront Resort, responded to this review
February 15, 2013
Dear PinkyANB,

We are so glad that you enjoyed your recent January stay with us at Compass Cove Resort! We hope that you were able to enjoy our many heated indoor and outdoor pools, hot tubs and lazy rivers! At Compass Cove we pride ourselves on our tremendous staff and are thrilled that Danielle was able to make your stay even more fun and memorable, we will gladly pass along your comments to her and our entire staff! Again, thank you so much for your kind words and we greatly look forward to seeing you again!

Sincerely,

Caitlin Newman
Administrator
Compass Cove Oceanfront Resort
caitlin.newman@compasscove.com
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Grand Bend
Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
29 helpful votes 29 helpful votes
“Short and Sweet”
4 of 5 stars Reviewed February 10, 2013

\just a short distance from the Myrtle Beach Internation Airport, I recently made an overnight stay at this resort. I was somewhat concerned about the up front "resort" charge of twleve dollars. Next time I use an online service to book my room, I will make absolutely certain that there are no hidden extras. The check in process went smoothly and I was directed to a recently renovated "Schooner" room which had a spectacular ocean view. The room was very clean and all of the amenities were satisfactory. After a peaceful night's sleep, I awoke to a fabulous breakfast and was on my way. I visit Myrtle often. This is the first time I have stayed at Compass Cove, but I will definitely return.

Room Tip: the higher the better
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  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask William K about Compass Cove Oceanfront Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Manager at Compass Cove Oceanfront Resort, responded to this review
February 15, 2013
Dear William K,

We want to thank you so much for choosing Compass Cove Resort for your overnight get-a-way! We want to apologize that during the reservation process our staff did not inform you of the nightly resort fee. We would like to thank you for bringing that to our attention, and I assure you that we have addressed this with all guest services agents. We are thrilled to hear that the view from your Schooner room was beautiful and that you were able to get your day started with a hearty breakfast at the Compass Rose Breakfast Restaurant! We hope that when visiting the Myrtle Beach area you choose Compass Cove Oceanfront Resort and we look forward to seeing you soon!

Sincerely,

Caitlin Newman
Administrator
Compass Cove Oceanfront Resort
caitlin.newman@compasscove.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Compass Cove Oceanfront Resort

Also Known As:
Compass Cove Oceanfront Hotel Myrtle Beach
Compass Cove
Compass Cove Oceanfront Hotel
Compass Cove Myrtle Beach
Swamp Fox Myrtle Beach
Hotel Compass Cove Oceanfront
Compass Cove Oceanfront
Address: 2311 South Ocean Boulevard, Myrtle Beach, SC 29577
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Onsen Hotels in Myrtle Beach
#16 On the Beach Hotels in Myrtle Beach
#17 Family Hotels in Myrtle Beach
#27 Business Hotels in Myrtle Beach
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
A family favorite, conveniently located near the heart of Myrtle Beach, The Compass Cove Oceanfront Resort has been entertaining the Grand Strand and Myrtle Beach area visitors for generations. With over 530 well appointed units including one, two & three bedroom condominiums and 720 feet of oceanfront beach, Compass Cove is one of the largest Myrtle Beach resort hotels offering a wide array of guest pleasing amenities. Highlighting these amenities are 23 pool features including 2 water slides, 6 indoor and outdoor pools, 3 indoor and outdoor lazy rivers, jacuzzi hot tubs, kiddie pools and much more. ... more   less 
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