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“Not what I expected” 2 of 5 stars
Review of Country Inn & Suites Myrtle Beach

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Country Inn & Suites Myrtle Beach
2.5 of 5 Hotel   |   3516 Waccamaw Blvd, Myrtle Beach, SC 29579   |  
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Ranked #67 of 214 hotels in Myrtle Beach
Charlotte, North Carolina
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
“Not what I expected”
2 of 5 stars Reviewed July 21, 2012

Stayed here to attend a college orientation for CCU. I have never stayed at a Country Inn and Suites but have heard many people speaking positively about the friendly atmosphere, cozy lobbies and free cookies, so I was happy to be trying one out. From the very start, this hotel was a disappointment. First of all, the location leaves a lot to be desired - there is a strip club right next door, as well as one across the street. On the other side of the hotel is a budget motel and it is right beside a busy highway, so I am not sure about the safety of the area. The lobby was small and cramped, with no country home feeling at all. We went up to our rooms and noticed lots of strange odors in the elevator and in the hallways. Mostly, it smelt strongly of cigarette smoke. As we approached our rooms, the smell became stronger and stronger. The cleaning staff was in the hallway and we asked about the cigarette smell. We were told that although it is a non-smoking hotel, lots of people smoke in the rooms anyway and that they would spray our room with air freshener if we wanted. The rooms were average, nothing special, and smelt of smoke. The TV was the old fashioned type, and the remote did not work. Several calls to the front desk to report the remote problem went unanswered. When we came back the following evening, I found that the cleaning staff had left some cleanser in the bathroom - it appeared that they had left the job of cleaning the room half completed. My sister's room had towels left in the bathroom, one with large writing in permanent marker on it, the other with visible stains on it. Also, one of the beds was made up, the other left unmade. Strange. We did not use the pool or hot tub because they looked so cloudy and dirty.
Breakfast was typical of these types of places, nothing that great, and seating on both mornings was tight. There were never cookies available during our visit.
On a positive note, front desk staff was friendly.
I would never stay here again - the daily rate of over $100 is much too high for the caliber of the hotel, and its location is far from ideal. With all the great options in this area, I would search elsewhere for accommodations.

  • Stayed July 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, Director of Sales at Country Inn & Suites Myrtle Beach, responded to this review, July 29, 2012
I understand from your letter that we did not met your expectation during your stay. I am sorry that the remote issue was not resolved and your housekeeping issues were not met. It is our policy not to remove any items left on the bed and that sometimes means a bed may not be made up. If this was not your case please except our apologies on that matter. I do want to assure you that we have never had any safety issuers at the hotel, We are not a large hotel and do have limited rooms so we do not have a large lobby area, however our breakfast room is left open for this purpose. With July being the high tourist season are hotel does run close to full during that time and sometimes those great cookies do not get made, and we get so busy that we sometimes fall short of our customers needs. As some of your matters we can not resolve we will certainly work on the ones we can.
Kindest Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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137 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Huntersville, North Carolina
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 13, 2012

Only a short 10 minute drive and you are at the Beach. Only 25 minutes from the North Myrtle Beaches as well. Very convenient to a multitude of area shopping and restaurants. Felt very safe throughout our 3 night stay. Breakfast at Country Inns and Suites is always great and this location did not disappoint. The entire Front Desk Staff was excellent and Lori Beth was exceptional. I totally recommend this Hotel if you are going to Myrtle Beach, you'll love it.

Room Tip: Upgrade to a Suite, especially if you are staying more than 2 nights. It's well worth it.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 9, 2012 via mobile

Lori Beth & the rest of the staff could not possibly be more friendly & accommodating. The hotel stayed neat & clean and breakfast is as good as you can get at any chain restaurant in town. A little bit of a drive to the beach, but otherwise an Awsome experience

  • Stayed July 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglasville, Georgia, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 4, 2012

Stayed for a Dance Competition. Staff was very polite and respectful, Especially Lori Beth and the Sales Manager. Very accomodating to any and all needs. Very nice place to stay. I would recommend it to any and all!

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
south carolina
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 26, 2012

Not really sure why they have such a high rating..some of the rooms needs upgrading. The walls are thin(noise). I had room with a standard TV and a broken remote. Went down stairs for an exchange and they gave me one with some tape on the back of it. The room just seemed old..The outside was very nice but the pictures posted don't show everything. It's ok for the price($108).

  • Stayed June 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York Haven, Pennsylvania
Top Contributor
126 reviews 126 reviews
20 hotel reviews
Reviews in 53 cities Reviews in 53 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 21, 2012 via mobile

One night stay while passing through Myrtle Beach. About 3 miles from Myrtle Beach itself. Nice Inn, clean room with microwave & fridge. Paking was not the greatest. Arrived around 12:30 AM to find the parking near the inn full, no surprise, but multiple spaces near the inn covered by a tour bus and several commercial vehicles with trailers. We, and others arriving after us, were forced to park in an area behind a strip club and beside another bar. Breakfast was good, hot items like eggs, ham, potatoes, not your average muffins & bagels continental rubbish.

Stayed June 2012, traveled as a couple
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Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed June 17, 2012

The Country Inn & Suites Hotel was a JOY and we LOVED IT!! HUGE thank you to Sandra Morgan and Lori Beth...along with the remainder of the staff...you guys were phenomenal!! You really made putting my family reunion together SO EASY and I just pray God's blessings on all of you!!

Our next Myrtle Beach stay will surely be here and I look forward to seeing you all again!! From the "Hooper Family Reunion"....THANK YOU SSSSOOOOOOO MUCH!!!!!

I HIGHLY suggest this hotel to anyone! :-)

Love You Guys...

Paul & Syreeta Hooper-Blue
and the Hooper Family

Room Tip: King Suites sleep so well!!!
See more room tips
  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites Myrtle Beach

Address: 3516 Waccamaw Blvd, Myrtle Beach, SC 29579
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Myrtle Beach 2.5*
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Also Known As:
Country Inn & Suites Myrtle Beach Hotel Myrtle Beach
Country Inn And Suites Myrtle Beach
Country Inn Myrtle Beach
Myrtle Beach Country Inn

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