I stayed here in August of 2012 and had the worst staff ever, While booking the hotel we asked for a high room, but only gave us a room on the 3rd floor (least of my concerns). Our maid would only come around 3:30 to clean our room, when leaving she would leave us hairs in our bed and no coffee! Our room was OLD! Our shower made this horrible noise that almost made me deaf. Our carperts were gross that had a large oder outside we had a balcony which was close to that bar so we couldnt fall asleep till 3 in the morning. This hotel needs better insullation. I DO NOT RECOMMEND! Pools were alright though.

The hotel was excellent the only thing about it is if you smoke u can only smoke on the balcony with balcony door closed. and if smoke gets in the room and they smell it they will charge u a $250 cleaning fee.

Great stay. Just didn't understand why I got a warning for parking somewhere I asked could I park and was told yes. The hotel in in a very good location close to food, entertainment, and shopping. The pools and spas are wonferful and well keep.

hotel staff were great, and very helpful, the hotel is very clean - the cleaning staff and grounds keepers were all very friendly and kept all areas spotless.
we had a private balcony which was private not as some others we have stayed.
overall very pleased - will be coming back