I WILL NEVER STAY AT THIS HOTEL AGAIN AND I SUGGEST THAT YOU DON'T STAY HERE EITHER!!!!! Upon check in the staff was complaining to each other one was sitting in back not helping at all while one yes one person was checking a long line of guests in. Well she was trying to check people in however no one appeared to have their room ready. We had reserved three rooms as we were in Myrtle Beach for business and only one was ready so we took the keys to that room. The front desk said we would get a call when the other rooms were ready. THREE hours later no call I went down to the front desk and was inform she would not give me the keys to the rooms I had paid for untill my party could come and register. I asked for a refund after trying to explain I just wanted the keys for the room I would be staying in. She finally THREW the keys at me when I told her I would be contacting management about her rude behavior she said"fine contact mangement".
unfortunately that was not the only problem with this place. The pool was gross it had cigarette butts floating in it. The indoor pool was disgusting. It smelled there was mold and mildew every where the elevator is slow slow slow. water from the shower would scauld you then freeze you. None of the housekeeping staff speaks english. One of the jacuzzis is broken. There is no place to sit at the indoor pool and only a few seats at the outdoor pool. really do not waste your money here.
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- Also Known As:
- Ocean Plaza Hotel Myrtle Beach
- Ocean Plaza Myrtle Beach