I hesitated as I made my hotel arrangements online, but I read the traveler reviews and felt a little better about my decision. We arrived at the hotel and the outside looks much better than the inside. The only thing we liked about it was that we were on the ground floor. Everytime we opened a drawer a cockroach crawled out of it, so we kept our belongings in our suitcase. The pest control company showed up on Monday which is an indication that someone probably complained of that situation because we had only been there overnight at this time. The mattress on our bed was like sleeping on concrete. My husband and I are both pretty tall people 5' 10" and the shower head was about 5' from the floor, so we did backbends to wash our hair. My son took his playstation to play at night and watch movies on, but the televisions didn't accomodate the hookup. The daytime office employee was very rude, but the night shift person was a little better. I have never been so miserable at a hotel, and if for not being at the beach - our trip would have been awful. I thought the office would be a little more apologetic about the bug situation, but I was told that they have had that problem since the hotel next to them was being remodeled and to have a nice trip home. My advice to someone who is checking in to stay at this particular hotel is to go with your gut feeling and pay more to be satisfied with what your getting!!! I have never in all my 35 years ever stayed at a hotel where I saw a bug everyday, and not just one but several!!!