We recently went to this property for a "Medicare Party"....our high school class will all be on Medicare by the end of this year. The accommodations were great but service by the front desk person, Chauna, was much better! She seemed to know what we needed before we did. She deserves special recognition for a job well done. She can teach the meaning of customer service. She attended to the special needs we had and did it all with a smile. A perfect retreat.