My son took us to dinner there this evening. We ordered 1 Bud light and 1 Blue Moon. My son complained that the Bud was flat and my Blue Moon was warm. After much time passed word came from the bartender that all he could do was give us cold glasses!?? This doesn't do much to help a flat beer...but we let it go,,,,,We had to ask twice for those cold glasses.
We ordered an appetizer and dinner.
We never saw our waiter again until he brought us our appetizer and dinner all at the same time. I said I wasn't paying for the appetizer and I'd like to speak to a manager. The manager (questionable) came, he agreed to remove the appetizer from the bill...BUT, get this,,,, took the appetizer.
The moment when he could have made everything right AND they still screwed it up!
And then gave us 2 beers for free, 1 of which was still flat!!!
So here's the thing....there are plenty of restaurants that have good food AND good service. This isn't one of them.
If you own or manage Longbeards, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.