We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“This hotel treats their guests horrible.” 1 of 5 stars
Review of Palmetto Shores Oceanfront

Save Saved
You added Palmetto Shores Oceanfront to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Palmetto Shores Oceanfront
1706 N. Ocean Blvd., Myrtle Beach, SC 29577   |  
Hotel amenities
Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
“This hotel treats their guests horrible.”
1 of 5 stars Reviewed 3 weeks ago via mobile

My family comes down here every year for a week for our family reunion and I must say we have never been treated so badly. We get about 6 rooms and pay out about $12,000 but this hotel will never get our money again. They complained about everything we did and had an issue with everything our family did. We could definitely tell this was under new management this year because we usually have a great time here. I will say this, we were the only African American family here and it just seemed that we were targeted and they harassed us constantly. We had security speak to us about cooking on the grill that they have. Apparently we were not supposed to use it or allow our kids to swim or any of the countless things we normally have no problem doing. They basically ruined our vacation and I advise everyone to avoid this hotel . We will go back to the breakers or beach colony where we can be treated like we deserve. This hotel sucks.

  • Stayed June 2014
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

660 people have reviewed this hotel

Traveler rating
    164
    154
    104
    84
    154
See reviews for
276
192
19
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Durham, North Carolina
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 9, 2014

I have rated the Palmetto a 3 because my room was nice, however, it needed a serious paint job. I had white furniture and it all needed painting. Otherthan, that I would recommend this place to friends and family. It's a great view and a good setup for a family trip. Would I stay there again? Yes. The front desk sfaff was very friendly. They really made me feel welcome.

Room Tip: If you are traveling with teens, this place has 2 bedroom condo. I took my son and his friend, i wa...
See more room tips
  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
1 review
5 of 5 stars Reviewed January 30, 2014

This was our first time vacationing at Myrtle Beach and we truly enjoyed ourselves. Our accommodations at Palmetto were wonderful w/our oceanfront view. We stayed an extra day because we enjoyed it so much! We were able to sit on the balcony and enjoy the beach or walk down to the beach and then come back and sit on the balcony again. We kept our door to the balcony open all night because the view and the air were wonderful. Parking was a little tricky at times but everything was within walking distance to the hotel and our room was nice and clean and gave us the comfort of being at home on vacation. We look forward to returning in summer of 2014!

Room Tip: Oceanfront rooms allow the wonderful view of the ocean and the beach goers.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myrtle Beach, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 23, 2013

We booked are room through Hotel.com and we asked for a ocean front view room and when we got to Palmetto shores hotel they told us that hotel.com booked us in a middle top room with half view of the ocean when we were told from Hotel.com we had a ocean front view. Rives H. Boykin he's the night manager that was on when we got here and he did a great job to make us happy with are stay here. He went into the computer and looked to see what they had with a front view of the ocean and he did a great job finding us a great room on the 10th floor with a great view of the ocean. I slept like a baby hearing the ocean right outside my window. It's clean and the staff is very helpful and nice. The next time i am we turning to Myrtle Beach this will be my hotel to book.

Room Tip: ask for a ocean front room you won't be sorry
See more room tips
  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia, United States
1 review
5 of 5 stars Reviewed November 20, 2013

I booked a room two weeks in advanced, when I got there the refrigerator were a little smaller than what I were told when booking it, it were a misunderstanding in rooms but the clerk Briana alone with her manager MR Boykin were very patient in helping to get a room to fit my needs their service were great, I loved the room very clean had size refrigerator I needed, the hotel were in a location close to every thing that I needed and their condo's are nice, the stay were very nice I would definitely would stay again
.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2013

We booked this last minute for a weekend getaway. The staff was terrific we got into town earlier than planned. And checked if our room had been booked as it was done enroute to MB. Trey not only was nice but allowed us in so we where able to freshen up.
Yes place is dated.. and it shows. But staff and price and location make up for it. We walked every where we needed. Use trip advisor app to find all the hole in the wall places to eat play and shop. We never used pool or fitness center. But seen it inuse the whole time we stayed. My major complaints. The router is on ur night stand.. had to block the lights on dash as they are bright. Lack of toiletries but I always pack spares. Toliet slowly flushed. Single set of pillows (two pillows for a queen bed.) Asked for more later that night. And extras were brought up. Main door to room stuck. Had to foot open and close door. Now plus sides place is on the beach. Staff is great even those that seemed uninterested in service did their job. Location this place is minutes walking distance to everything we wanted to do. Price in the off season was what a meal for two would cost.
Would stay here again not for the hotel but location and price can't be beat.!

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbourville, Kentucky, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2013

The staff were very nice and attended to our every need. The rooms were very clean and even smelled clean. The kitchen although small had everything that we needed. The cleaning crew were very nice and did their job very well. This beach get away was much needed and this hotel was top notch. We will definitely stay here again. The only part I disliked was the fact that we only got to spend 5 days there. Thank you Palmetto Shores for everything.

Darrell Brewer

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Palmetto Shores Oceanfront? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palmetto Shores Oceanfront

Address: 1706 N. Ocean Blvd., Myrtle Beach, SC 29577
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Spa Swimming Pool
Hotel Style:
#7 Spa Hotel in Myrtle Beach
#93 On the Beach Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Welcome to the new, completely renovated, Palmetto Shores Myrtle Beach; centrally located to all the amenities the Grand Strand offers. No matter what season you visit, there will be tons of activities to keep you busy. You’ll find wide spans of pristine sandy beaches outside of our three oceanfront towers where our guests have a wide range of options from ocean-front rooms and efficiencies all the way up to 4-bedroom suites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity and Otel so you can book your Palmetto Shores Oceanfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palmetto Shores Oceanfront Hotel Myrtle Beach

Owners: What's your side of the story?

If you own or manage Palmetto Shores Oceanfront, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.