When I first booked my room, I was nervous about it. I had read mixed reviews and I was a little iffy but went with it anyways. We arrived almost 3 hours early and Sean had our room ready in about a little over an hour. The room was clean, and NO bugs! :) It had a beautiful view and was very spacious. The price was excellent. Lori, the housekeeper checked on us daily, took trash and gave new towels every day. She didnt make beds daily, but we prefer it that way. I just dont like the idea of people in our room when we are not, so that worked out well. The beds were soooo comfortable too! I loved that we were able to swim at the Windsurfer and use their hot tub, it was just bigger and seemed cleaner. The hotel isnt a resort by all means, but great for couples and families. Overall it was an excellent trip! I will be returning.