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“Poor service” 3 of 5 stars
Review of Hilton Garden Inn Myrtle Beach/Coastal Grand Mall

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Hilton Garden Inn Myrtle Beach/Coastal Grand Mall
3.0 of 5 Hotel   |   2383 Coastal Grand Circle, Myrtle Beach, SC 29577   |  
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Ranked #1 of 214 Hotels in Myrtle Beach
Mexico City, Mexico
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Poor service”
3 of 5 stars Reviewed June 19, 2010

Lobby bar closes at 9:00 PM we called the front desk to ask about alternatives nearby.

The guy who answered was clueless and said he knew no one that could provide any information about the immediate area because he was completely alone and didn't live close by. (Aren't front desk personnel supposed to know SOMETHING more about the area than guests, especially if they provide few if any accomodations besides a bed???)

We had a huge room that was half empty (just weird like the decorators got tired or they ran out of furniture), it was clean because it was a new hotel though.

It is a good hotel if all you need is a place to spend the night.

  • Stayed June 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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276 reviews from our community

Traveler rating
    186
    70
    19
    0
    1
See reviews for
92
78
14
69
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Kentucky, USA
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 30, 2010

Super clean new hotel. Great shuttle service. Nice room fridge LCD etc. Located next to mall. A few miles from beach and super close to airport. Would def recommend for all travelers.

  • Stayed June 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 24, 2010

Let me start by saying there are not a lot of amenities if you are traveling with children (most hotels on beach area have lazy rivers, several pools etc. and this does not). If you are not looking for those amenities then this is a great place to stay. The location is in the middle of all you want (beach on one end, in the middle of all shopping, restaurants are plenty in the immediate area). Hotel is very nice and clean. Price was good, we paid about $70 a night towards end of May.

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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united states
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 17, 2010

My husband and I visited Myrtle Beach from May 14-16 and stayed at the Hilton Garden Inn. The hotel was very nice, clean, and in a great location. It is close to all the major attractions in Myrtle Beach. It is about 10 mins to the beach/boardwalk with traffic! It is also 5-10 mins from Broadway at the Beach. The Grand Costal Mall and several restaurants within walking distance. We would definitely stay here again, and recommend it to friends and family.

Stayed May 2010, traveled as a couple
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North Carolina
Top Contributor
232 reviews 232 reviews
224 hotel reviews
Reviews in 124 cities Reviews in 124 cities
266 helpful votes 266 helpful votes
4 of 5 stars Reviewed April 20, 2010

Newer Hilton Garden Inns tend to be cookie-cutter properties. This one is just like the others - walk in under the carport - sitting and dining areas - desk off to the left of buffet area etc etc. However, the rooms are a bit larger than the typical HGI. This hotel also has conference space which makes it feel a bit nicer.

If you are looking for a beach hotel you need to pick a different property - this isn't close to the water. However, it is in the parking lot of a mall so there is food and shopping etc within walking distance.

It's very quiet and if you are headed here for meetings it's a decent choice.

  • Stayed April 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Linn, Oregon
Top Contributor
125 reviews 125 reviews
119 hotel reviews
Reviews in 89 cities Reviews in 89 cities
211 helpful votes 211 helpful votes
5 of 5 stars Reviewed April 15, 2010

This is a relatively new HGI property located about five minutes from the airport. The hotel is located near a major mall and convenient to major freeways. You will have a wide range of dining options, many within an easy walk of the property.

The rooms are exceptionally clean and the bed was very comfortable. No outside noise, and very good HVAC. Plenty of free and convenient parking both in front of and in the back.

While not a beach hotel, for my purposes (business) this HGI was a perfect choice. I recommend it to you.

  • Stayed April 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Scranton, Pennsylvania
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 22, 2009

My wife and I are fussy to say the least. You cannot beat this hotel. Clean, clean, clean. Roomy rooms, great location, excellent staff, and the most important - would I pick this place again? You betcha! We really enjoyed our stay!

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hilton Garden Inn Myrtle Beach/Coastal Grand Mall

Address: 2383 Coastal Grand Circle, Myrtle Beach, SC 29577
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Myrtle Beach
#1 Family Hotel in Myrtle Beach
#4 Business Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Myrtle Beach/Coastal Grand Mall 3*
Number of rooms: 112
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Also Known As:
Hilton Garden Inn Myrtle Beach/Coastal Grand Mall Hotel Myrtle Beach

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