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“HGI Myrtle Beach SC-pleasant stay off season” 5 of 5 stars
Review of Hilton Garden Inn Myrtle Beach/Coastal Grand Mall

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Hilton Garden Inn Myrtle Beach/Coastal Grand Mall
3.0 of 5 Hotel   |   2383 Coastal Grand Circle, Myrtle Beach, SC 29577   |  
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Ranked #2 of 216 Hotels in Myrtle Beach
hampton Roads
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
“HGI Myrtle Beach SC-pleasant stay off season”
5 of 5 stars Reviewed November 6, 2012

I stayed here for 2 nights while visiting family in October.

While a little hard to get to, it is a nice property. I'm a Hilton Honors member and received an upgrade to a larger room.

My stay was quiet and peaceful.

Breakfast was decent. A little too much oil on the fresh cooked omelets, but overall ok.

Housekeeping did a good job and the front desk folks were polite and efficient.

I would stay here again .

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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238 reviews from our community

Traveler rating
    155
    65
    17
    0
    1
See reviews for
81
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Salem, Virginia, United States
1 review
5 of 5 stars Reviewed November 1, 2012

Our flights out of Myrtle Beach were cancelled due to mechanical problems and the airlines put us up at the Hilton Garden Inn Myrtle Beach/Coastal Grand Mall. Our first thought was if the airlines are paying it may not be too nice. We were so pleasantly surprised!! The rooms were beautiful and clean. The bed was a sleep number bed...this was great and wish I had a few more nights to play with the settings. EVERYONE was so nice...the shuttle van driver, the front desk clerk at check in, the bartender/waiter for dinner. The food was excellent, wish we could have eaten all of it. We were just casually chatting and they found out that we had come to the beach for my husband's birthday, they brought him a dessert...again, I wish we could have eaten it all. The front desk clerk was so nice when we checked out the next morning. Our cab did not show up when we needed to leave at 5:30am for the airport, so he had someone from his staff take us to the airport, he was also very, very nice. Their shuttle service is usually not scheduled to start that early. I wish I had gotten everyone's names because I can't thank them enough for making a long day at the airport waiting for flights that got cancelled into a pleasant experience!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pawleys Island, South Carolina
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 5, 2012

We stayed here last weekend and had a wonderful visit. The location couldn't be better with many options as far as restaurants, shopping and entertainment. The staff here was so welcoming and truly exceptional. Allison was especially a pleasure and was so accommodating in every aspect during our stay! The hotel is very well maintained, very clean, and the entire staff from the housekeeping to the GM Thomas make everyone feel at home. We will definitely be back soon with friends!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, NC
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 1, 2012

Stayed one night on business in Sep 2012. Great room, just off Hwy 17 so easy access to businesses in the area. Clean, comfortable... Manager's reception in evening for pre-Monday night football was the ticket! I was a little surprised by the need for overnight parking stickers in your car (or your car would be towed). This was not really an inconvenience, and good for safety. I would stay here again when back in town on business...

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2012

This was a very new hotel so everything was very clean and up to date. The breakfast was very good as well, with cooked to order omelets and all the normal hotel breakfast fare. We got in late on a Friday and left after breakfast so our experience was very limited, but no complaints at all.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanford, North Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2012

My family and I visited Myrtle Beach over Labor Day weekend. We stayed September 1st-2nd. This is the second time we've stayed here and we've been very pleased each time. The staff is extremely friendly and accommodating. They've let us check in early both times. The lobby and our room were both clean and welcoming. The beds are comfortable and we slept very well. There is an indoor and outdoor pool area and a gym. Everything was well maintained and clean. The location of the hotel is convenient to all the local attractions without being in the middle of everything. I have no complaints and will stay here the next time we're in Myrtle Beach.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South carolina
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 4, 2012

Overall wonderful experience... We got into town early so I called to see if they had early check in... Lady at front desk was very helpful and allowed us to come in early. When we arrived everyone was very nice, it was very clean, and room was nice. On our 1st night there when we came back from dinner the elevators were not working, but they were stuck on the 3rd and 4th floors, but we told front desk and they got maint. It was kids playing with the elevators that caused the problem... NOTHING to do with the hotel... The only thing that could have been better was the hot water... Saturday night and Sunday morning we had an issue with getting hot water. We called front desk Sunday morning... they sent Maint. up within 5 minutes... It was taking a long time for the water to get warm and then it would go back cool again.. Maint. explained their water system was on a relay and the higher up (we were on the 4th floor) and the # of people below us using water would affect our hot water supply... that was kind of a bummer, but we just got up and got our showers earlier on Monday morning, but nothing that ruined the trip. Would stay here again

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Myrtle Beach/Coastal Grand Mall

Address: 2383 Coastal Grand Circle, Myrtle Beach, SC 29577
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Myrtle Beach
#3 Romantic Hotel in Myrtle Beach
#4 Business Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Myrtle Beach/Coastal Grand Mall 3*
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Also Known As:
Hilton Garden Inn Myrtle Beach/Coastal Grand Mall Hotel Myrtle Beach

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