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“Hotel” 5 of 5 stars
Review of Hilton Myrtle Beach Resort

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Hilton Myrtle Beach Resort
3.5 of 5 Resort   |   10000 Beach Club Drive, Myrtle Beach, SC 29572   |  
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Ranked #78 of 214 Hotels in Myrtle Beach
Jacksonville, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Hotel”
5 of 5 stars Reviewed May 13, 2013

Even though there for conference had an excellent stay. Atmosphere and staff allowed total relaxation and excellent services. Bar hours inside should be extended when the out door areas are closed due to weather.

Niysha provided a very warm reception and provided any and all information upon check in at desk. Housekeeping staff did an excellent job to ensure rooms were taken care of in spite of the fact that most customers did not leave their rooms due to the weather.

Bell boys were most accommodating when needed and observed during various periods of the day with customers.

Room Tip: Paid for the higher floor and enjoyed the view
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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568 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Bethlehem, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 13, 2013

The Hilton at Myrtle Beach is an excellent place to stay. The rooms are clean, the beds and pillows are very comfortable and the service is impeccable. The rooms have a very good view of the ocean as well as the many outside swimming pools that are available to guests. The gym are is very well equipped with everything you need for a great workout. With all that said that best part of this hotel is the restaurant. The food is EXCELLENT!!! The service is over the top. The only negative thing that I could say about my stay was I was there for work and my family wasn't with me. Next time I hope to go with my family so they can see and experience all of things that I have bragged about when staying at this hotel. Awesome Job!!!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prestonsburg
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 12, 2013

This was a very nice, quiet stay in an un-crowded area at Myrtle beach. Beautiful building,grounds, and pools. There is NOT an indoor pool, however in the Hilton. The water park is also NOT in the Hilton. These are located in one of the other resorts that they will shuttle you to. We did not take advantage of this, however.

Room Tip: We had a deluxe ocean view on 12th floor. It was very nice.
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Top Contributor
56 reviews 56 reviews
31 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 10, 2013

First, Virginia (Front Desk Clerk) was incredibly friendly and helpful. That was much appreciated. The rooms were clean and self parking was easy. I found the housekeeping staff on the 9th floor to be less than friendly. The breakfast buffet was decent. Restaurant staff were very friendly. Scrambled eggs were gross (not cooked well, and mysteriously chunky in places). Access to the beach is easy, outdoor pool was decent. The gym on the property was small. The good gym is at the Kingston Plantation resort, which is a bit of hike to get to. The Shuttle service was very convenient. The rooms were lacking a bit of upkeep. For example our toilet did not appear to be secured to the floor properly. The beds were comfortable. There is however a significant whistling from the wind passing underneath the bedroom doors which takes some time to get used to. Overall it was okay. Not the best Hilton I've been to, but certainly not the worst.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager15, General Manager at Hilton Myrtle Beach Resort, responded to this review, May 14, 2013
We're so glad to hear that you encountered several friendly staff members and we'll make sure to thank them all. I will personally thank Virginia for her commitment to serving our guests with an excellent smile and making you feel welcome.Please accept my apologies for the housekeeping service and unpleasant breakfast you had. We will certainly address your concerns with our team and hope you'll come back to see us. Virginia will be waiting to greet you.

Kind regards,


Eugene Silvestri
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Summerville, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 9, 2013

I generally assume that a hotel of the quality of Hilton would have free internet access. To pay $10/day is a slap in the face. There are too many other quality hotels in the Myrtle Beach area for me to settle for Hilton again.

  • Stayed May 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager15, General Manager at Hilton Myrtle Beach Resort, responded to this review, May 20, 2013
We know how many hotel options you have in Myrtle Beach and we appreciate that you chose to stay with us and share your feedback regarding the cost of our wireless internet service. While we do charge an additional fee for wireless internet, we strive to be competitive with other hotels and offer quality services and amenities in our guest rooms. We hope you will consider staying with us again.

Warm regards,


Eugene Silvestri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pembroke, MA
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 8, 2013

We stayed one night on our way back home North and this hotel met our expectations. Check in was quick, the rooms were clean and had a great view of the ocean, however, not located near the boardwalk or the attractions. We would definitely stay closer to the boardwalk or near Broadway at the Beach, which is a must see.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed May 8, 2013 via mobile

Our overall experience was poor. our room was not cleaned on our second day after the cleaninf person waited outside of our room the first day to change towels. we had asked her to come back in a few hours, but she insisted that she needed to change towels at 8 a.m. The building is old and a bit run down and unfortunately the person on the balcony smoked cigars every evening so we could not even sit on balcony or have our window open. I would not stay here again!

  • Stayed May 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager15, General Manager at Hilton Myrtle Beach Resort, responded to this review, May 10, 2013
I'm sorry to hear that we couldn't make your stay in Myrtle Beach more enjoyable. Our staff works really hard to ensure our guests have a great stay and I'm sorry to hear about the housekeeping missteps. We will be sure to address this and hope you reconsider giving us another chance.

Kind regards,


Eugene Silvestri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Myrtle Beach Resort

Address: 10000 Beach Club Drive, Myrtle Beach, SC 29572
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Myrtle Beach
#21 Top resorts Hotel in Myrtle Beach
#23 Business Hotel in Myrtle Beach
#53 On the Beach Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Myrtle Beach Resort 3.5*
Number of rooms: 385
Official Description (provided by the hotel):
Hilton Myrtle Beach Resort is located at the north end of Myrtle Beach, SC. Our hotel offers luxurious accommodations featuring private balconies with ocean views. Hilton Myrtle Beach Resort also features golf, tennis, and a conference center perfect for groups of all sizes. All guests can enjoy access to Splash Water Park located at our neighboring sister property Kingston Plantation Resort. ... more   less 
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Also Known As:
Hilton Myrtle Beach Hotel Myrtle Beach
Hilton Hotel Myrtle Beach

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