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“Nasty Hell Hole” 1 of 5 stars
Review of Twilight Surf Motel

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Twilight Surf Motel
1703 South Ocean Boulevard, Myrtle Beach, SC 29577   |  
Hotel amenities
Ranked #112 of 214 hotels in Myrtle Beach
Hamptonville, North Carolina, United States
1 review
“Nasty Hell Hole”
1 of 5 stars Reviewed June 24, 2013

Just got back from there today. My stay was the worst ever!!! Room was very clean but bathroom leaked from floor above me. No WiFi and cell phones do not work there!! The people that work there in the office was unfriendly!!! The pool was clean but it was cold as ice. No way will I ever stay there again. One of the staff members was walking into rooms for no reason. My door was unlocked twice when I came back and I know it was locked!!!! There was no tv or a/c in the secind room. Just not a good place to stay. It is cheap!! So if you are going just to see the beach its the place for you!!!! I would not recommend it to anyone!!

Room Tip: You get what you pay for!!!
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  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewHorizonsTravel, Guest Relations Manager at Twilight Surf Motel, responded to this review, July 10, 2013
We apologize for any inconvenience you may have experienced. We make every effort to make your stay as enjoyable as possible. Unfortunately issues arise from time to time. Many are due to normal wear and tear, accidents, abuse/misuse of other guests. Regardless of the cause, we make every effort to address and correct these issues as soon as possible.

We do not now, nor have we ever advertised a heated pool as an amenity.
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60 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Orangeburg, South Carolina
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 6, 2013

We like to stay in the older, non-chain motels as a general rule, and have made many trips to Myrtle Beach over the years and have never regretted a single stay, UNTIL NOW. The front desk clerk was indifferent at best. We had to go to the store to buy cleaning supplies to clean the shower before we would use it. There were burn marks all over the sink and tub ledge. The kitchen had to be cleaned before I could unpack any food items that we had brought, had to buy cleaner for that as well. The bedspreads had holes all over them, so we removed them and didn't use them, since the air conditioner only kept the room marginally cool, we didn't need them anyway. The refrigerator ran constantly and never cooled anything, neither did the freezer. There was no safety chain on the door, and the tv outlet was just a hole in the wall with no cover on it. On our second day there, the beds were not made, the floor was not vacuumed, and again the bathroom was not cleaned. It is only a good value for the money if you get anything in return for your money, and here all we got was a dirty, uncomfortable room and surly staff. No wifi, and you have to pay to get ice from a mildewed chute in the laundry area. Nice pool is the only good thing.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewHorizonsTravel, Guest Relations Manager at Twilight Surf Motel, responded to this review, July 10, 2013
We regret any inconvenience you may have experienced while staying with us. We strive to make your stay as enjoyable as possible. We are proud of the fact that Twilight Surf is a "non-chain," family owned & operated motel. Rooms are inspected, cleaned and reinspected each day. We hope you will reconsider staying with us in the future, as we continue to update amenities and reinvest in the motel.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 2, 2013 via mobile

The fist room the toilet was nasty and the air was broken the second room, as we were leaving, we look under the beds an there was a used condom underneath. I will never stay there again. The night manger was very mean and did not want to change rooms for us.

  • Stayed June 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewHorizonsTravel, Guest Relations Manager at Twilight Surf Motel, responded to this review, July 10, 2013
We regret that there were minor air conditioning issues in your original room and happy we could move you to another room. Rooms at Twilight Surf are inspected, cleaned, and reinspected daily. We wish you had brought any additional concerns to our attention, while still on the property, so that we could have addressed them at that time.
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Spruce Pine, North Carolina
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 22, 2013

My family and I stayed and we loved it. The rates were great for a family on a budget. The room was clean and enough space for the 5 of us. The staff was very nice and helpful. We had a side view of the ocean. The pool was nice and clean. When you wanted to go to the beach it was only a couple steps away. We will stay here again.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewHorizonsTravel, Public Relations Manager at Twilight Surf Motel, responded to this review, August 10, 2013
Thank you for your kind review. Twilight Surf is proud to be a family owned and operated motel who provides some of the most inexpensive oceanfront rates in Myrtle Beach. We strive to make improvements each season, while working hard to maintain these rates. We hope to see you on your next trip to Myrtle Beach!
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Gray Court, South Carolina, United States
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 17, 2012

I didn't really expect a lot because of the price. The room was reasonably clean but had NO view. Everything went okay for the first two days except it took the AC unit a couple of days to get the room cool and the lock on the door was really hard to unlock. We left tips for the maids every day but they only cleaned our room for 2 days. This may partly be because of the condition of the lock on the door. I had to go ask for towels every day after that. Not really a horrible place for the price but it seems they need a little more caring staff. I definitely will choose a different place to stay.

Room Tip: Not room 110. Bad lock and sorry air.
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  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewHorizonsTravel, Guest Relations Manager at Twilight Surf Motel, responded to this review, July 10, 2013
Thank you for taking the time to write a review. We take your comments seriously. Please know they have been looked into and addressed as needed. We hope you will consider staying with us in the future, as we continue to update and reinvest in the property.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartsville, South Carolina, United States
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 18, 2012

Been Staying there For a few years now,& really love it,Love The View.The only Complaint is that the price On Their Sign is Higher than what it says,Because the weekends is Higher ,I Believe it Should say That.But other than that ,Its a really Great Place.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 16, 2012 via mobile

This was absolutly the best decision we made! The room was clean and had a fridge and stove which saved us money cause we didn't have to eat out every day. We had a side view and we were still able to see the ocean from our room. Wanda was our house keeper and she was great so friendly! The pool was clean and for the price we couldn't have asked for anything better. We will definatley be staying there the next time we come down! We have a four year old and she loved it there too!

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Twilight Surf Motel

Address: 1703 South Ocean Boulevard, Myrtle Beach, SC 29577
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Beach Free Parking Kitchenette Swimming Pool
Hotel Style:
#71 On the Beach Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Step out of your air conditioned room and onto the sunny beach. Guests have long enjoyed the close location of the Atlantic Ocean. Not only is the Twilight Surf Motel oceanfront, but is also in the heart of Myrtle Beach. This means golf courses, shopping centers, and amusement parks are only minutes away. ... more   less 
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Also Known As:
Twilight Surf Hotel Myrtle Beach

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