This is our 3rd family vacation, and we love coming to SeaGlass Tower. The view is spectacular, and the location right next to the boardwalk and SkyWheel is perfect. There is no WiFi which was surprising and no fitness center. Overall, a great time was had by all.

First of all I want to make a clear distinction between the staff who ran this hotel and the company that owns in (Blue Green Resorts). My partner and I had a horrible experience with Blue Green and would never consider buying a time share from them, but we did enjoy this hotel. The staff was great (Kathy, Kelly, Chris, Al, and Kimberly). The rooms are a bit small but they are perfect for couples and the large glass windows are awesome. We were on the 17th floor facing the Sky Wheel. The room had everything you would need including a jacuzzi tub! The location of the resort was also great as we could walk to everything on the strip within five minutes. We we're upgrade to an ocean front room for just asking.

We spent 4 nights in an oceanview room on the 12th floor on the North facing side. The views were gorgeous as we could see all the way up the shoreline along the top of the Yachtsman building. We loved all the glass. Nice sized bathroom and daily towel exchange if needed. The only real complaints we had were that at about 7am every morning the elevator would wake us up. It sounded like a train on the tracks. I was a bit disappointed that you had to go to the lobby for internet service unless you had a laptop that connects with ethernet cable. All of the desk clerks were friendly and helpful. The room was small as expected, but the chaise by the window was awesome. We didn't use the pools at all since we were there the end of December. Overall the location is great (at least for a couple of our age (40+) in the winter), not sure what it would be like in Summer when there are a lot more people around. This hotel is within walking distance of several restaurants and the Skywheel and boardwalk.

I made my reservation at this timeshare property using ownership points. I was assigned an oceanfront 1 BR condo on a high floor. The views were absolutely astounding, both night and day. Nevertheless, I have to say that overall, my three night stay was a disappointment.

Layout of the unit was good, as were the bath and the towels and the toiletries provided. These additional plusses did not, however, make up for no wifi. Come on guys, even the cheapest, grungiest Myrtle Beach motels are offering free wifi. All you have is wired DSL which you charge for. My tablet does not even have an ethernet connection so I was stuck with my 3G smartphone and use of the wall mounted I-Pad in the lobby (connected wirelessly by the way). There was a second PC intended for guests to use in the lobby, but it was broken for almost all of the time that I was there.

I have to say that I was also disappointed by the front desk staff. While other timeshare properties often have uniformly well-trained customer service pros fronting the operation, some of these folks seemed more to me like 'I could care less' motel clerks (not all of them, mind you, but certainly some). Maybe its Myrtle Beach - or maybe the staff just mimics the attitude of senior management that shows (again, through things like the lack of wifi) that they care more about bucks than they do satisfying their customers. By the way, a fitness center would be a great addition as well.