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“Excellent hotel but...” 4 of 5 stars
Review of Hampton Inn Myrtle Beach-Broadway @ The Beach

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Hampton Inn Myrtle Beach-Broadway @ The Beach
2.5 of 5 Hotel   |   1140 Celebrity Circle, Myrtle Beach, SC 29577   |  
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Ranked #1 of 217 Hotels in Myrtle Beach
Certificate of Excellence
Chattanooga, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent hotel but...”
4 of 5 stars Reviewed August 16, 2013

Had a wonderful stay at this beautiful hotel in a great location. Indoor pool, hot tub, sauna, outdoor pool, complimentary breakfast, clean rooms. My only disappointment was booking a Family Getaway package for an extra fee, for 2 rooms for 2 nights. The package advertised free breakfast which is actually for all guests. 2 tickets for each room to the Aquarium which may be a popular tourist destination but was disappointing for us. The worst was the advertised late check out of 2 pm which is why I was really willing to pay extra. I didn't realize the late check out was only "upon availability". After being told, after checkout time that it wasn't available I had to rush everyone out of the rooms. Maybe I should have known to ask. Lesson learned.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach-Broadway @ The Beach, responded to this review, August 20, 2013
Dear Lynn G: Thank you so much for staying with us, and thank you for taking the time to post a review of our hotel on Trip Advisor! We are so pleased that you and your family were impressed by our hotel's cleanliness and beauty and that you were able to enjoy some of our amenities during your visit. We do regret, however, that the "Family Getaway" package was not quite what you expected, and apologize for any confusion regarding the availability of the 2 p.m. check out advertised along with two tickets to Ripley's Aquarium. We want all of our guests to have both a relaxing stay AND departure, and feel terribly if you were inconveienced in any way at check out time. We hope that you will give us another opportunity to serve you in the future!

Sincerely,

Michael
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539 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • English first
  • Russian first
  • Spanish first
  • Any
English first
Long Island, NY
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 15, 2013

My first time at this gem of a hotel however, my family has been coming for years. I now understand why! Location can't be beat. We easily went to the beach several days which is right down the block. But the fun and attractions on this "boardwalk" (which is more like a small village!) was so much fun...for couples, kids, and families.

The staff at the hotel were extremely kind, happy, and helpful. We were always greeted with welcome smiles. The room was amazing! We stayed in a balcony room on the 6th floor which was the best I've ever been in. We watched the fireworks from our balcony and took advantage of the jacuzzi. The daily cleaning woman was kind and understanding of our late night, late wake up schedule :). And the 24hour coffee was a plus, as was the daily breakfast.

All in all, I can't rave enough about this hotel. You don't want to stay anywhere else!! I'm sad to leave

Room Tip: One balcony room on each floor...highly recommend it on the lake side !!
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach-Broadway @ The Beach, responded to this review, August 17, 2013
Dear Annie: Thank you so much for staying with us, and thank you for your rave review! How wonderful that you were able to join your family this year for their annual trip to our hotel, and to Myrtle Beach! We look forward to seeing you for many more years to come, and are so pleased that our guest rooms, location, and the hospitality extended to you by our staff left such a great first impression. And may we add, how flattered we are by the title of your review- "Perfection!".

Again, thank you so much for sharing your expeirience with us. See you next summer!

Sincerely,

Michael
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Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 12, 2013

i review the comments from previous people who stayed and made my choice off of that and also the hotels web page was accurate to what they offer. Nice clean place to stay and price was a good one too.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach-Broadway @ The Beach, responded to this review, August 13, 2013
Dear Sherry B: Thank you so much for staying with us and for taking the time to review our hotel on Trip Advisor-5 stars across the board- we love it! We are happy to hear that you based your lodging decision upon positive reviews from previous travelers and that you were not disappointed! It is also so very important that you noted the accuracy of our website- we realize that many guests do their research online, and select a hotel based upon certain amenities or room layouts. What you see on our website is what you will get when you arrive at the Hampton Inn Broadway!

Again, thank you! We look forward to welcoming you and your family on your next trip to the area!

Sincerely,

Michael
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Charlotte
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 11, 2013

I hadn't visited Myrtle in years. Was apprehensive about the beach town hotel atmosphere and how much fun the kids would have. I was thoroughly impressed with the hotel and all the attractions at Broadway. The hotel was clean, the staff was responsive and the two pools were an added perk. The location was close enough to the beach, yet far enough away.

Room Tip: Try to get a room facing all of the attractions. You can see all of the people.
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach-Broadway @ The Beach, responded to this review, August 13, 2013
Dear Guest: Welcome back to Myrtle Beach! We are so happy that you decided to give our great city another chance for your vacation this year, and even more so that you chose our hotel to rediscover it. We appreciate the detailed comments in your review regarding not only the positive aspects of our location, but also our hotel's cleanliness and high levels of service- we feel we are the total package! Thanks so much- We hope you will return and stay with us again in the future.

Sincerely,

Michael
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toronto, Canada
1 review
4 of 5 stars Reviewed August 11, 2013

good pleasant and comfortable stay will certainly stay again at this location the hotel did not have any restaurant or lounge for evening dinners or snacks also did not have any shop to purchase items of daily use

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach-Broadway @ The Beach, responded to this review, August 13, 2013
Dear Ramesh K: Thank you so much for staying with us, and for taking the time to review our hotel on Trip Advisor! We are pleased that your visit with us was pleasant and comfortable! Although we do not feature a restaurant or Sundries Shop on site, just visit any of our front desk agents 24 hours a day and we will point you in the direction of anything you may need- if we don't have an item on hand we will advise you as to the best place to find it-from a unique souvenir to great local seafood! Our knowledgeable staff is at your service!

Again, thank you for sharing! Please come visit us again soon.

Sincerely,

Michael
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Twinsburg, Ohio
Level Contributor
5 reviews
5 of 5 stars Reviewed August 9, 2013

If you are okay with being close to the beach but not on the beach and near many activities this is a great hotel for you. It was a beautiful hotel, clean, and we loved being at Broadway on the Beach because there was much to do everyday and many activities for my teenage boys who like the beach but are not big fans of being at the beach everyday. The staff was outstanding. When I checked in the front desk took the time to give me an overview of all of the restaurants and the best place to go to park for the beach. Without her advice we would have had to pay to park and not been at such a nice area of the beach. There were fireworks on Tuesday night, movie theater, aquarium, mini golf, etc. We never ran out of things to do right outside of our door. The breakfast was good with many choices and some different items everyday. There was also a nice fitness room. My entire family enjoy this location.

Room Tip: it's a little extra but get a room facing the boardwalk and higher up. Nice views and some of t...
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach-Broadway @ The Beach, responded to this review, August 13, 2013
Dear Guest: Wow! Thank you so much for your wonderful review-it sounds like you had a great time with us! We really appreciate you highlighting some of the aspects of Broadway at the Beach that you and your family especially enjoyed, from the weekly summertime fireworks to mini golf at "Dragon's Lair!" We are also thrilled that the front desk agent that checked you in was able to provide you with such helpful tips on how to access some of our best beaches! We are all about making sure that our guests have an amazing time in Myrtle Beach- both on and off the property.

Again, thank you! We hope that you will visit us again soon!

Sincerely,

Michael
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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 27, 2013 via mobile

The family and I had a great time at this hotel. We picked this hotel because it was on the Broadway at the Beach property. Stayed just one night and after having stayed elsewhere on the beach for a couple of day before. Broadway is like a big outdoor mall/entertainment complex. Several places to shop, eat or have fun. Went to Ripleys Aquarium which was fun. Fat Tuesdays was calling me but couldn't have a drink "to go". Walked from the hotel, around broadway and back. No need to get in the car unless you want to go to the beach a short drive away.

Stayed July 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach-Broadway @ The Beach, responded to this review, July 31, 2013
Dear Lindsay G: Thank you so much for staying with us and for reviewing our hotel on Trip Advisor! We love our location here on Broadway at the Beach, and are pleased that you and your family did as well and that you were able to set out on foot each day to enjoy all that the complex has to offer! Who wants to be stuck in traffic on vacation?!

Again, thank you! We hope to see you on your next visit- a frozen concoction will be waiting for you at Fat Tuesdays!

Sincerely,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Myrtle Beach-Broadway @ The Beach

Address: 1140 Celebrity Circle, Myrtle Beach, SC 29577
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Myrtle Beach
#3 Business Hotel in Myrtle Beach
#7 Family Hotel in Myrtle Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Myrtle Beach-Broadway @ The Beach 2.5*
Number of rooms: 141
Official Description (provided by the hotel):
The Hampton Inn® hotel in Myrtle Beach-Broadway at the Beach is the only hotel located directly on the Broadway at the Beach complex and is located just two miles from the ocean, a half-mile from the Myrtle Beach Convention Center, and only a few minutes from the Myrtle Beach International Airport and Coastal Carolina University. ... more   less 
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Also Known As:
Hampton Inn Myrtle Beach-Broadway @ The Beach Hotel Myrtle Beach
Myrtle Beach Hampton Inn Hotel Broadway
Hampton Broadway Beach Inn

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