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“Nice stay, spacious room.” 5 of 5 stars
Review of Holiday Inn Charleston-Mount Pleasant

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Holiday Inn Charleston-Mount Pleasant
3.0 of 5 Hotel   |   250 Johnnie Dodds Blvd, Hwy 17, Mount Pleasant, SC 29464   |  
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Ranked #17 of 18 hotels in Mount Pleasant
Central Texas
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
“Nice stay, spacious room.”
5 of 5 stars Reviewed October 14, 2012

Recently stayed at this Holiday Inn and had a spacious room on the 5th floor. It was clean and the staff of the hotel was very friendly. Didn't have time to eat in the restaurant or visit the bar though would definitely stay at this Holiday Inn again.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abigail L, General Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review, November 15, 2012
Dear FNC058,

We appreciate your comments from your recent stay with us.

It is great to hear that you enjoyed your room as well as our staff. They will be happy to know they were mentioned as do I.

Thank you again for your feedback and we look forward to seeing you again on your next visit to Mt. Pleasant!

Sincerely,

Abigail Leugers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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220 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Any
English first
Vienna, Virginia
Top Contributor
56 reviews 56 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 13, 2012

We stayed at the Hiliday Inn Mt. Pleasant for one night. We asked for, and got, a non-smoking room but the odor in the room, while not smoke, was really bad. There was cigarette smoke odor in the corridor. The room was OK (if you forget the odor), but unlike their competitors at similar prices there was no refrig and very little sitting room. Also, while not their fault, the road construction on Rt.17 makes it difficult to get to. You may want to research other accommodations. We would have moved but we had to get to a wedding and did noit have the time.

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abigail L, General Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review, November 15, 2012
Dear PaulSuzanne Travel,

We appreciate your comments from your recent stay.

I offer my apologies for the inconveniences during your stay. We are taking this feedback to heart and making changes so other guests will not be inconvenienced as you were in your guest room. As for the HWY 17 construction, the end is near! Within the next few months the construction will be finished in our area which will make it more convenient for guests to travel.

Thank you again for your comments and hopefully look forward to seeing you again,

Sincerely,

Abigail Leugers
General Manager
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Isle of Wight
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 29, 2012

Stayed for three nights (09/2012) and was very pleased. Hotel is well up to Holiday Inn standards. Very good staff - Front Desk made a point of addressing me by name. Very clean and well maintained rooms. Housekeeping staff quick and helpful. Would stay again without hesitation.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abigail L, General Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review, November 15, 2012
Dear IOWTraveller7911,

Thank you for your comments on your recent stay with us.

We truly pride ourselves on delivering excellent customer service and I am sure the Front Desk will be thrilled to hear them mentioned as do I.

We hope to see you again if you ever travel back to the area!

Sincerely,

Abigail Leugers
General Manager Holiday Inn Charleston - Mt. Pleasant
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NY
Top Contributor
98 reviews 98 reviews
86 hotel reviews
Reviews in 77 cities Reviews in 77 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed September 3, 2012

Hotel is right at the base of the Cooper Street Bridge in Mt. Pleasant. Bridge is fairly new, is free, and is a pleasure to cross, but the fact remains you are going to need a car. This hotel can get up there in price when bidding on Priceline, but overall it is clean and a solid choice if you want to stay in what is an equally favorable area, Mt. Pleasant, S.C. Mt. Pleasant has a whole range of options including places to eat which can rival to a degree some of the places downtown. I enjoy staying both in downtown Charleston and in suburban Mt. Pleasant.

Stayed October 2011, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIManager15, General Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review, September 4, 2012
Dear boddicker52,

Thank you for your recent review of the Holiday Inn Charleston/Mt Pleasant.

The trip across the bridge is a convenient way to travel as well as to save some money when you come to Charleston. I am glad that we were an alternative for you and you enjoyed the city and the hotel.

We do hope that if your travels bring you to Charleston again in the future, you consider our hotel again.

Best regards,

David Jones
General Manager
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Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2012 via mobile

I just stayed at this hotel and yes the rooms were a bit on the small side, but being able to have my dog and the amazing staff make up for it. If I needed anything at all the staff would bend over to get it for me. Between Dan at the front desk and Chris in housekeeping I had everything I needed. I will be staying here in the future!!!!!

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIManager15, General Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review, September 4, 2012
Dear alwaysontheroad18,

Thank you for your comments about your recent stay with us.

I will share your comments with both Dan and Chris as I'm quite sure they will both be as pleased to see these as I am. It is so nice to see them recognized and I truly appreciate them.

I hope the rest of your stay in Charleston was as enjoyable and we hope that we will see you again.

Best regards,

David Jones
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed September 2, 2012 via mobile

My family and I stayed here 9/1/2012 the front desk employees were very pleasant

1) the pool was cloudy and in need of resurfacing. The plaster is peeling
2) we checked into room 305 and 3 light bulbs were missing maintenance came up and robbed them from across the hall.
3) the hvac was full of mold when I pulled out the unit. My son has asthma so we elected to check out and go to the Holiday Inn Express next door. The remodel is not bad but they put the majority into the bathrooms and not the rest of the room in my opinion.n

Stayed September 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIManager15, General Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review, September 4, 2012
Dear bshaw1211,

Thank you for your recent comments regarding your stay.

Please know that we are taking your comments to heart and making changes where possible so that we don't inconvenience any other guests with situations that occurred as in your instance. I offer my apologies for the problems that you encountered.

Again, we appreciate your comments and hope that you will consider our property again should your travels bring you back to the Charleston area.

Best regards,

David Jones
General Manager
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Lexington, South Carolina, United States
1 review
1 of 5 stars Reviewed August 22, 2012

We stayed in this hotel for 2 nights 8/19/12-8/21/12 and got disappointed about the room condition. The room is small, but the worse thing is that shower has no hot water. We believe they intentionally adjust the water temperature to .... warm only. We have to get hot water from the sink to use for shower. Plus, swimming pool is not clean and NO spa either. That's so terrible for "3-star-hotel".
We recommend you not to stay in this hotel.
Phan,
Lexington, SC

Room Tip: We recommend you not to stay in this hotel.
See more room tips
  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIManager15, General Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review, August 28, 2012
Dear HPhan,

Thank you for your recent review of our hotel on TripAdvisor.

I am sorry for any inconvenience that you experienced during your stay. Your comments will be shared with our managers at our daily meeting to discuss areas of improvement and how we can correct any issues that we have.

I do appreciate your review and thank you for your time. I do hope that if the opportunity to choose a hotel in the Mt Pleasant area, you will consider us.

Best regards,

David Jones
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Charleston-Mount Pleasant

Address: 250 Johnnie Dodds Blvd, Hwy 17, Mount Pleasant, SC 29464
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 18 hotels in Mount Pleasant
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Charleston-Mount Pleasant 3*
Official Description (provided by the hotel):
Take a video tour of our hotel. The Holiday Inn Charleston Mt Pleasant is at heart of it all, located just minutes from Historic Charleston. Our convenient location is easily accessible and known for being at the foot of the Arthur Ravenel Bridge. Our Holiday Inn hotel is conveniently located to Charleston s beaches, islands, plantations, golf courses and other Lowcountry attractions. In addition, we are convenient to shopping, ports and local businesses. Enjoy Festivals & events: Southeastern Wildlife Expo 3rd Weekend Feb Cooper River Bridge Run 1st Weekend April Spoleto Festival Memorial Day Weekend to June 10 Family Circle Cup Tennis 2nd Weekend April The Holiday Inn is surrounded by southern charm and fine antique reproductions found throughout the hotel. Our spacious guest rooms are filled with lovely antique reproductions as well, yet feature modern conveniences. Our hotel is designed to meet the needs of our corporate, group and leisure travelers offering exceptional service to our guests and amenities to meet your every need. If you re planning a meeting, banquet, wedding or family reunion contact our expert staff to make your event memorable. ... more   less 
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Also Known As:
Holiday Inn Charleston/Mount Pleasant Hotel Mount Pleasant
Holiday Inn Mount Pleasant
Mount Pleasant Holiday Inn

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