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“Great hotel!” 5 of 5 stars
Review of Courtyard by Marriott Charleston-Mount Pleasant

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Courtyard by Marriott Charleston-Mount Pleasant
3.0 of 5 Hotel   |   1251 Woodland Ave, Mount Pleasant, SC 29464   |  
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Ranked #10 of 19 Hotels in Mount Pleasant
New Jersey
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
13 helpful votes 13 helpful votes
“Great hotel!”
5 of 5 stars Reviewed January 23, 2013

We stayed here for one night before leaving for a cruise out of Charleston. It was a great spot for us & only about a 15 minute drive from/to Charleston. Clean, quiet room & hotel was easy to find. Had no problems at all. Would definitely stay again if we were in the area.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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188 reviews from our community

Traveler rating
    64
    82
    32
    6
    4
See reviews for
58
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28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Any
English first
Lithia, FL
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 22, 2013

We stayed at this hotel for 3 nights while we visited Patriots Point, Historic Charleston and some plantations located off of 526. This hotel and room were clean, the beds were comfortable and the employees were all very friendly and efficient. The location was convenient (approx 5 miles to Patriot's Point and 6 miles to the historic area) and an easy drive to all destinations. The only complaint we had which is no fault of the hotel was that Hwy 17 has guardrails blocking direct access to restaurants. You have to drive past them until you find an access point and then backtrack along side roads to get to them. We had a room on the third floor and it was quiet. A very nice place to stay at a great price! We would stay at this hotel again.

Room Tip: Try to get a room on the 3rd floor...it seemed quieter up there.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cookeville, Tennessee
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 21, 2013

The front desk clerk was less than enthusiastic to see us which was no big deal but deserves mentioning and there was some noise in the hallway late at night which was unexpected but what was really annoying is not having HOT water when you are showering. Considering the hotel was by no means full I do not understand the hot water issue. I am a Marriot Rewards member and try to stay at Marriot Hotels and I expect a certain standard of excellance, excellance not met on this stay.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 21, 2013

I stayed there for mainly due to location-right of 526 & the overall value compared to hotels in downtown Charleston.

Pro’s:

• Easy check in and checkout, fresh baked cookies at the counter.
• The hotel offers Paul Mitchell soaps and shampoos.
• There is a little bar located in the hotel as well.
• Small business center, able to print off boarding passes and directions
• Free Parking


Con’s:

• Hot water can be an issue when taking a shower


Overall a great value- only about 15 minutes to downtown Charleston. I would stay there again.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 21, 2013

The hotel had a very nice ambiance to it. The bar, breakfast area, common area, gym, and pool area are all very nice. The room itself was very comfortable and very clean. The ameneties are very nice such as the outdoor whirlpool, wifi access, gym, laundry room, information/help desk. The big problems were: the not free breakfast, and the noise. We spent two nights here and our room seemed to be surrounded by teenagers on a class trip for the first night. I thought they were the problem but the second night we were surrounded by what was not as loud adults but I could still hear everything . The night before a marathon you need your sleep and unfortunately I am a light sleeper and my husband can sleep through armageddon. The loud teens and the slamming doors were annoying! I still have blood shot eyes from the two nights of bad sleep (though I have to admit we just got home last night).

Room Tip: I think the rooms on the top floor might be quieter- as I could hear the shuffling around of people...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 3, 2013

Overall very pleasant stay, needs renovations to rooms and lobby, needs more highly trained staff and updated towels. Could be a great property since it has a very convenient location. We had a room with a balcony which made room ventilation great. If it was updated like the new Courtyards it would be phenomenal.

Room Tip: Best rooms face west to the courtyard as expected.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 28, 2012

My family booked 3 suites and a king room over the holidays. The property is very nice but desparately in need of an update. The floor coverings were worn and threadbare, the furniture was non-functioning (drawers would not open/close) and the towels should have been given a decent burial a long time ago.

There is a gentleman working there who is given free rein to interact w/ guests. He seemed to be a semi-lunatic imposing his views on all guests/employees in a most disruptive way. Among other offensive things he did during our stay: LOUD conversations on his cell phone while in the dining room at breakfast. Every other Marriott employee was correct and respectful during our stay.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Director of Sales at Courtyard by Marriott Charleston-Mount Pleasant, responded to this review, January 2, 2013
Thank you so much for choosing Courtyard by Marriott Charleston Mt. Pleasant for your stay during the holidays. I am so sorry that you were not pleased with your experience at our hotel. The issues that you mentioned have been addressed with our housekeeping staff, and I am hopeful that any problem has been corrected..

Additionally, the gentleman that you referred to in your review was a guest at the hotel, not an employee. He is no longer staying at our location. It is truly our goal to exceed the expectations of each guest, and again my most sincere apologies that your stay was less than perfect. It would be my pleasure to speak to you further regarding your experience. Please don't hesitate to contact me directly at the hotel. 843-284-0900. Kindest Regards, Ashley Miller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Charleston-Mount Pleasant

Address: 1251 Woodland Ave, Mount Pleasant, SC 29464
Location: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Mount Pleasant
#7 Business Hotel in Mount Pleasant
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Charleston-Mount Pleasant 3*
Number of rooms: 80
Official Description (provided by the hotel):
Courtyard by Marriott, Mt. Pleasant's newest hotel provides a sanctuary for guests. Offering luxurious bedding, 32 inch flat screen televisions with connectivity panels and state of the art meeting facilities. Featuring a library and lobby bar with a charming courtyard, pool and fire pit. Convenient to historic downtown, beaches, shopping and golf. Courtyard, it's a new stay. ... more   less 
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Also Known As:
Courtyard By Marriott Charleston-Mount Pleasant Hotel Mount Pleasant
Courtyard Mount Pleasant
Courtyard Charleston Mount Pleasant
Mount Pleasant Courtyard
Mount Pleasant Marriott

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