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“Noisy, understaffed” 2 of 5 stars
Review of BEST WESTERN Patriots Point

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BEST WESTERN Patriots Point
2.0 of 5 Hotel   |   259 McGrath Darby Boulevard, Mount Pleasant, SC 29464   |  
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Ranked #14 of 21 Hotels in Mount Pleasant
Charleston, Sc
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Noisy, understaffed”
2 of 5 stars Reviewed July 22, 2014

Stayed in this hotel in May and found the hotel to be understaffed. I overheard the housekeeping staff complaining that management had no one to attend the continental breakfast and she would have to work the area as well as her other duties. Would explain why the food bar was a little sparse. Also, the room we stayed in showed a lot of wear, which I was surprised at considering the area and the price point for the hotel room. Also, I noticed that the exit door to the pool that was supposed to be locked at night,was propped open. Lastly, the hotel was extremely noisy, especially at night. We stayed on the top floor, but had to call management twice about the noise. Did not feel safe there or feel that management cared about the comfort of guests. Would not stay there again.

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  • Stayed May 2014, traveled with family
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Service
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401 reviews from our community

Traveler rating
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    80
    37
    21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
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English first
Greenville, South Carolina
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 22, 2014

Reasonable price, refrigerator,microwave, adjacent to a shopping center,easy access to the Ravenel Bridge to get to the cruise terminal by shuttle ($)or by car.
Hot breakfast is included and is standard fare served in a very small area of the lobby, Hot was hot, cold was cold and coffee was good.Very good working AC wall unit is very close to one of the two queen beds and the airflow is not adjustable so you wake up with one side of your body frozen!

Hot shower is indeed hot, pressure should be a bit higher,tub drain is slow.
Front desk is courteous, helpful and knowledgable about the area.
We would stay there again.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed July 21, 2014

Compared to other Best Westerns I have stayed at lately, this one is not the best. Great location for attractions. The staff does their job but nothing extra. The breakfast definitely needs help. We are in the south folks and gravy and grits are a staple of life here! Where is it??? You can't eat biscuits without gravy or jelly and both were missing on both days I was there. The eggs were runny, the juice was water both the apple and orange juice needed to be filled. There was only plain oatmeal and no yogurts like other Best Western motels have. The lady in charge could have been friendlier and more energetic - I will definitely recommend Mount Pleasant area when visiting the Charleston area but will probably look for a better value & price.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Columbia, United States
1 review
4 of 5 stars Reviewed July 21, 2014

For the most part this hotel is a good value. Beds are very firm and mattresses are covered in plastic. I would prefer a pillow top mattress like La Quinta hotels use. There was an area of mold growing on the carpet around the door leading to the adjacent room. We did not report this issue until checkout but the staff did take note of it so hopefully it will be taken care of. Otherwise the room was very clean and inviting. The room was very quiet and the front desk staff was very accommodating. For the price paid I would recommend this hotel.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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Easley,South Carolina, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

Very happy with our stay at Best Western Patriot Point Mt. Pleasant . would recommend this hotel to anyone, our next trip to Charleston we will stay here !! Great location and very easy to get to and from Charleston.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Independence, Missouri, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 16, 2014

This hotel was average as far as value for the quality of amenities. The location of the hotel is close to many of the area attractions and places of interest. The room was average. Breakfast was average. Staff were friendly. Outward appearance of hotel is good.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
Level Contributor
79 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 14, 2014

Great Staff,Comfortable atmosphere,Location is acessible to shopping,beaches,right at the Ravenal Bridge,very close to Downtown Charleston.Family atmosphere,breakfast has good variety.Room was clean,hallways clean,dining room area very clean especially for it being in the summer season.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Patriots Point

Address: 259 McGrath Darby Boulevard, Mount Pleasant, SC 29464
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 21 Hotels in Mount Pleasant
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Patriots Point 2*
Number of rooms: 73
Official Description (provided by the hotel):
Guests will enjoy this hotel's convenient access to the Charleston Historic District without paying downtown Charleston hotel rates. Located in the heart of Mount Pleasant, the Best Western Patriots Point is only minutes away from the beautiful Historic District where visitors can stroll along the cobble-stone streets, shop and dine in beautiful Charleston. Hotel guests will also find Patriots Point Maritime Museum, Fort Sumter and the Patriots Point Golf Course and Marina nearby. ... more   less 
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Also Known As:
Best Western Patriots Point Hotel Mount Pleasant
Patriots Point Best Western
Best Western Mount Pleasant
Mount Pleasant Best Western

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