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“Great Southern Hospitality” 5 of 5 stars
Review of BEST WESTERN Patriots Point

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BEST WESTERN Patriots Point
259 McGrath Darby Boulevard, Mount Pleasant, SC 29464   |  
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Ranked #13 of 19 Hotels in Mount Pleasant
Derry, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Southern Hospitality”
5 of 5 stars Reviewed February 13, 2013

We stayed a week at this hotel and thoroughly enjoyed our stay. This hotel was very clean and comfortable, and had a great breakfast bar, but it was the wonderful staff that made it such a gem. We were so impressed with them, I made it a point to write down the names of those we had contact with during our stay. The front desk staff of Sherrelle, Tammy, and Keith, as well as housekeeper Kathy, were all so friendly and helpful with all our questions and requests. They made us feel very welcome by greeting us warmly each time we saw them. Sherrelle was often on duty when we went through the lobby. She always greeted us with a big smile and asked about our day. She was great at showing us that terrific southern hospitality!! We will certainly stay at this hotel when we return to Charleston.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany B, General Manager at BEST WESTERN Patriots Point, responded to this review, February 16, 2013
Thank you so much for sharing your experience with us. We are glad you enjoyed your stay. I will share your comments with the staff and we will do our best to keep up the good work.
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314 reviews from our community

Traveler rating
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    60
    25
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
Pawleys Island, South Carolina, United States
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 2, 2013

We spent two nights and were dazzled by the service. Everyone was helpful and very friendly. The room was clean and comfortable, and the price was very reasonable. We asked for a fridge for our room to store leftovers and within 10 minutes, a refrigerator and microwave were delivered to our room. Breakfast was great with lots of variety - not just your usual muffins and coffee. We go to Charleston often, and have spent twice as much to stay downtown. This will now be our new "go to" place.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany B, General Manager at BEST WESTERN Patriots Point, responded to this review, February 11, 2013
Thank you staying with us. We are glad you enjoyed our stay and happy you made us your new "go to" place. We will do our best to exceed your expectations and look forward to your return.
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Athens
Top Contributor
58 reviews 58 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 26, 2013

Nice hotel within 10 minutes of Charleston. Good price. Nice selection for the continental breakfast. Close to Patriots Point and ferry to Fort Sumter. Clean room and friendly staff. Will stay here again.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany B, General Manager at BEST WESTERN Patriots Point, responded to this review, February 11, 2013
Thank you for staying with us and sharig your experience with us. We appreciate all comments and look forward to seeing you again in the future.
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SIMPSONVILLE
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 23, 2013 via mobile

Nice little hotel that fits the bill just right. I have spent twice as much elsewhere in Charleston for half the satisfaction and the same sized room. Everything was clean and comfortable. Only 10 minutes from downtown. We will be back.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tiffany B, General Manager at BEST WESTERN Patriots Point, responded to this review, January 25, 2013
Thank you for sharing your feedback about your recent stay. It means alot to us that you enjoyed your stay. We appreciate your business and look forward to your return.
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San Antonio, Texas
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 23, 2013

This hotel is so close to downtown Charleston without the hassle of parking. The staff is very friendly no matter what time you arrive. The rooms are updated and extremely comfortable. And The price is very reasonable especially since you get breakfast included!

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany B, General Manager at BEST WESTERN Patriots Point, responded to this review, January 25, 2013
Thank you for staying at our hotel. We appreciate you sharing your experience with us. We are glad you enjoyed your stay and we will continue to strive to exceed your expectations. Thanks again and have a blessed day.
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Raleigh, NC
Top Contributor
53 reviews 53 reviews
5 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 24, 2012 via mobile

Checked in prior to our cruise. Hotel offers free parking for duration of cruise, saving the 119 bucks. Taxi is easily arranged. I recommend Todd at 843-343-6568. BW offers free continental breakfast with stay. Our rate plus breakfast was significantly less than the port parking cost. Check in was quick and courteous. Lobby area well laid out. Rooms clean and comfy. So glad we chose this BW for our pre cruise stay. No worries about missing our cruise. Well rested and fed.

Stayed December 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany B, General Manager at BEST WESTERN Patriots Point, responded to this review, January 2, 2013
Thanks so much for taking the time to share your recent experience. We are glad you enjoyed your stay and hope you had a great time on your cruise as well. We will do our best to keep up the good work and hope to see you again in the future.
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Snead's Ferry
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 29, 2012

I am a fan of Best Westerns, enough so to stay at them in order to receive points over other hotels. I've enjoyed every Best Western I’ve stayed at and have been greeted with a smile and motivated assistance.

I hate to dime people out, but if I were an owner of a hotel I'd want someone to inform me of an employee that is not meeting the standard: The first thing my wife and I did after driving 4 hours to Charleston was check in to Patriot's Point Best Western. I walk in just after dark at about 7p.m. Nov. 21, and there was no one at the front desk (no bell ringer to make my presence known). I could hear someone in the back talking on the phone (according to his tone and the conversation topic I could tell it was a personal call). I called out "hello", but with no response. I decided to turn my back at the counter and watch TV until someone showed up. After about 3 minutes I turned my head and to my surprise the gentleman had returned to the desk and waited for me to turn around. He did not say a word to me, no greeting, no smile, and stared like I was interrupting him. I had made a reservation and we squared all that away, but did not inform me about the breakfast or any other amenities. Finally, I realized why he was staring at me like I interrupted him. As I was leaving he had picked the phone back up, walked to the back, and continued his conversation. His name tape spelled "Trevis". That was the only problem I had with my stay. All other employees were polite and helpful, especially the cleaning services.

If I return to Charleston I will most likely stay at this Best Western again-perfect location next to the bridge.

  • Stayed November 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany B, General Manager at BEST WESTERN Patriots Point, responded to this review, December 1, 2012
Thank you for sharing your recent experience with us. I do appreciate all comments good and bad. I want to assure you Trevis's behavior is unacceptable and it will be addressed. Im glad you are not letting your experience with him deter you from returning. We take pride in giving good customer service and Iam sorry you did not receive it from every employee. Thank you for giving us another opportunity to serve you in the future.
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Additional Information about BEST WESTERN Patriots Point

Address: 259 McGrath Darby Boulevard, Mount Pleasant, SC 29464
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Mount Pleasant
#7 Family Hotel in Mount Pleasant
Price Range (Based on Average Rates): $
Number of rooms: 73
Official Description (provided by the hotel):
Guests will enjoy this hotel's convenient access to the Charleston Historic District without paying downtown Charleston hotel rates. Located in the heart of Mount Pleasant, the Best Western Patriots Point is only minutes away from the beautiful Historic District where visitors can stroll along the cobble-stone streets, shop and dine in beautiful Charleston. Hotel guests will also find Patriots Point Maritime Museum, Fort Sumter and the Patriots Point Golf Course and Marina nearby. ... more   less 
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Also Known As:
Best Western Patriots Point Hotel Mount Pleasant
Patriots Point Best Western
Best Western Mount Pleasant
Mount Pleasant Best Western

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