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“American Revolution Conference” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston

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Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston
2.5 of 5 Hotel   |   350 Johnnie Dodds Blvd., Mount Pleasant, SC 29464   |  
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Ranked #1 of 18 hotels in Mount Pleasant
Charleston, South Carolina
1 review
“American Revolution Conference”
5 of 5 stars Reviewed January 15, 2013

We arranged a block of 20 room nights for a weekend conference in Charleston and Mount Pleasant in January 2013. Planners visited virtually every hotel in Mount Pleasant before selecting the Holiday Inn Express to provide our attendees the best experience. Historians, authors, and experts from eight states were delighted with the accommodations! The location, facility, and staff were superb.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review, January 21, 2013
I am so glad to hear that your group enjoyed their stay with us. We really enjoyed having you all here. It was definitely a fun group! I hope you will consider us in the future for any events you may be having in the area.
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402 people have reviewed this hotel

Traveler rating
    245
    121
    27
    4
    5
See reviews for
151
134
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35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Conway, South Carolina
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 11, 2013

Haubby had a Dr's appointmnet so we went the night before and stayed at the holiday Inn Express in Mt. Pleasant. Better that either of the Holiday Inns and the price was right and a free breakfast. rooms a large and comfy, very clean. Nice choice for breakfast in the AM. Will definitely return

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review, January 21, 2013
Thank you for taking the time to write a review of your time with us. I am so glad to hear that you enjoyed your stay. We look forward to seeing you again on your next visit to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, Georgia
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 10, 2013

We stayed at the Holiday Express 12/28 & 12/29, 2012. We had a king size bed and the room overlooked the courtyard. The room was clean and spacious. The staff were friendly and helpful. We enjoyed the breakfast and we feel they have a big enough selection, especially for the price. We would definitely stay here again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review, January 17, 2013
Thank you for taking the time to write a review of your time with us. I am glad that you enjoyed your stay and I hope you will stay with us again on your next visit to the area.
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Columbia, SC
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 7, 2013 via mobile

My husband had to report to MUSC for tests and we chose this hotel based on reviews and they offered us a good rate. The beds were very comfortable and the sheets and towels were very soft. The shower was great! Breakfast was good with several options. Staff was very friendly. We will definitely return every trip to Charleston.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review, January 17, 2013
Thank you so much for your lovely review. I am so glad to hear that you found everything to your liking. We strive very hard to provide a great experience to all of our guests. I hope you will visit us again in the future.
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Stuttgart, Germany
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 3, 2013

We stayed 3 nights at this Hotel and it was good. Breakfast was good, coffee was good.
The rooms have been nice and big. Only the Beds, not hard enough, our back have been hurting after avery night and the shower is really poor, maby this could be over worked. But we would stay again in a Holiday Inn Express Hotel & Suites.

Room Tip: We asked per email before arriving for a quit room. But we never got an answer, so we don't know...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review, January 17, 2013
Thank you for taking the time to write a review of your stay with us. I am sorry to hear that the beds were not firm enough for you. We usually get lovely compliments about the comfort of our beds, but unfortunately, it is hard to suit every taste and preference. I hope you will stay with us again should you return to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina, United States
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 31, 2012

Overall not a bad stay, fast check in, very clean. Rooms are nice, sheets were washed and clean, bathroom was clean.

Only real complaint is that the room cleaning starts at 8 AM and opens doors indiscriminately. Apparenty they weren't given a schedule of which rooms were in use and opened the door before they heard us telling them to go away. Not exactly the kind of wake up service one would expect.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review, January 4, 2013
Thank you for taking the time to review your stay with us. I am glad you found the hotel and your room to be clean and comfortable. I am sorry that you experienced problems with the housekeeping staff. I have addressed your concerns with the housekeeping manager and she is looking into it. Our cleaning staff comes in at 9am and they do have a schedule of which rooms are occupied. I believe it was just a mistake, but we are taking steps to ensure that it does not happen again. Thank you for bringing it to our attention. I hope you will stay with us again should you return to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Troy, Michigan
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 30, 2012

Check in is quick and easy, the rooms are pretty clean for the most part, its fairly quiet except for the heating/cooling unit in the wall, and the location is great, its close to most of the best attractions! The staff is nice and helpful.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review, July 24, 2013
Dear lemon100,

Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment.

Sincerely,

Krysllin G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston

Address: 350 Johnnie Dodds Blvd., Mount Pleasant, SC 29464
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Mount Pleasant
#2 Romantic Hotel in Mount Pleasant
#3 Business Hotel in Mount Pleasant
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston 2.5*
Official Description (provided by the hotel):
The brand new Mount Pleasant, SC Holiday Inn Express and Suites is located at the foot of the Cooper River Bridge, only 3 miles from Historic Charleston, SC. Providing Southern charm and hospitality to business and leisure travelers alike, the newly designed state-of-the-art property is the first LEED certified hotel in South Carolina - which allows our guests the opportunity to take part in the new “green” initiatives. Situated between Isle of Palms, SC (one of the top 10 beaches of the South according to Southern Living), and Historic Downtown Charleston, SC, the Holiday Inn Express and Suites is within walking distance to the new Mt. Pleasant Memorial Waterfront Park and perfectly positioned for exploring all of Charleston’s attractions. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Mt Pleasant-Charleston

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