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“Not so Merry Christmas” 2 of 5 stars
Review of Shem Creek Inn

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Shem Creek Inn
3.0 of 5 Hotel   |   1401 Shrimpboat Lane, Mount Pleasant, SC 29464   |  
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Ranked #6 of 19 Hotels in Mount Pleasant
West Palm Beach, Florida
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“Not so Merry Christmas”
2 of 5 stars Reviewed December 26, 2012

For a Christmas get away I planned our first trip to Charleston South Carolina. Usually for our Christmas stays we like B&B's but for this trip I chose to stay outside of downtown and this "inn" sounded just like something we would like, on the water with a relaxed feeling. I base my decisions after reading the reviews which I take with a grain of salt. I must have been feeling generous when I booked this reservation.

The location was great (although the parking lot was a wet mess which never dried up) Being on the water was nice but the only thing you look out on are the bars/restaurants there is a park next door that does go out into the marsh. The outside is rundown but I chalked that up to being on the water. The front desk staff were all very nice as was the maintenance man both times we saw him to fix the toilet in our room.

The first night we spent in our "deluxe" room the toilet left puddles on the floor which was addressed quickly. However the bedroom and bathroom were in desperate need of cleaning. The paint and wallpaper on the walls was stained and peeling the ceiling tiles were rimmed with dust or mold, the a/c vent was black and on the ceiling right over the bed there was a huge cobweb larger than a golf ball. But the bedding and towels were clean. We are not snobs and don't expect to stay in the Ritz but we do like expect a clean room and have to worry about getting sick.

The next morning when we advised the front desk of the still leaking toilet they moved us to the room next door and knocked of $10 per night. We were fine with that, it was a better room for us because it had less windows so it was darker for sleeping. We did tell the guy at the front desk to let the cleaners know they missed the cobweb (he seemed to embarrassed). The second room had a cobweb on the ceiling but it was between the 2 beds. Upon our return that evening we found that our room had not been made up so when we went to the front desk to ask where to put our trash we informed the nice young lady of the cobwebs in the second room (she too seem very embarrassed).

All in all our stay was a nice one. We had a clean bed and hot shower.

I also want to mention that if you stay here there is a trolley that picks you up in the park which is next door and it will take you around to several different places and bring you back so you don't have to loose your covered parking spot (if you are lucky enough to grab one) in the summer they team up with the water taxi. Contact Lowcountry Trolley Loop Tour it's a hop on hop off it's $15pp if you buy online $20 at the door and afterwards I saw a Groupon for $15 for 2

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShemCreekInn-Manager, General Manager at Shem Creek Inn, responded to this review, December 28, 2012
Thank you for your review. We were made aware of the descrepencies during this guest's stay and handled their concerns timely and professionally. There were further discussions with this customer to thank them for their feedback, additionally that their comments help assist us with improving guest's overall experiences in the future. We welcome constructive communications between staff and guests to continue offering a clean and comfortable envirnment for everyone.
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443 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Irmo, South Carolina
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 16, 2012

When my husband and I pulled up to this hotel, I thought oh my what did we get into. The parking lot is not paved and the outside is really run down. But the outside does have a besutiful boardwalk to walk down and see some wildlife ( dolphins!). The inside is very well kept and the staff was very friendly. Our hotel room was clean and comfortable. The surrounding areais also verynice with lots of good restaurants. Well definitely be going back!

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShemCreekInn-Manager, General Manager at Shem Creek Inn, responded to this review, December 18, 2012
It makes us very proud when we read reviews like this and know that our efforts to maintain a clean and confortable environment were successful. Thank you for staying with us and we hope to see you again.
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pa
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 8, 2012

Loved the staff,very friendly,helped you with recomndations and directions. Complementary breakfast, location great near by restaurants, great charm with the creek and the boats. The place is not a big fancy inn,but it has a special charm and home welcoming feel, and it was very clean! Convient location to everything in the area, easy access to many things to see.Definitely would stay there again.

Room Tip: Creek side would be nice during boating season, but really we stayed marshside and it was fine just...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShemCreekInn-Manager, General Manager at Shem Creek Inn, responded to this review, December 11, 2012
Thank you for your review! We love creating a "home away from home" feeling for our guests and we couldn't have said it better ourselves. Thank you for your business.
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Brevard, NC
1 review
5 of 5 stars Reviewed December 5, 2012

My husband and I found this hotel online, and didn't know what to expect, but the off season price was terriffic. We were very happily surprised when we drove in. The hotel is right on the river, next to an amazing boardwalk park, and surrounded by several seafood restaurants, three of which we walked to for dinner. Our room was overlooking the parking lot, but we could see the boardwalk park and sit on our deck and enjoy the sunset. The beds were comfortable, and the room and bath were updated and clean. The front desk young man was friendly and very helpful, and the manager, Robbi, was really sweet. We would highly recommend this hotel for the location, the service, and the quiet room.

Room Tip: Rooms on the back side (parking lot) might be quieter, as the riverfront rooms looked across to the...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShemCreekInn-Manager, General Manager at Shem Creek Inn, responded to this review, December 7, 2012
We are delighted that you enjoyed your stay. Thank you for the great review and we hope to see you again soon. Happy Holidays
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Washington, Pennsylvania
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed November 5, 2012

Easy access to Charleston and Patriot's Point. Charming, comfortable room with balcony. Welcoming, helpful staff. Enjoyed the views, the boardwalks in the adjacent park, and the neighboring restaurants. We hope to return soon.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShemCreekInn-Manager, General Manager at Shem Creek Inn, responded to this review, November 15, 2012
Thank you for your kind review and we hope to see you again as well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 4, 2012

We spent a wonderful 5 day anniversary trip at Shem Creek Inn & wouldnt hesitate to stay there again. Definitely choose a room on the creek side. Complementary breakfast if you were interested was very nice and access to Charleston couldnt have been better.

We will definitely go back!

Room Tip: Definitely stay on the creek side. So nice to get up in the morning & have an interesting view...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShemCreekInn-Manager, General Manager at Shem Creek Inn, responded to this review, November 15, 2012
Congratulations on your anniversary and we hope to see you for many more anniversaries. Don't forget, we're a great location to celebrate birthdays, holidays and many, many other occasions.
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Darien
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 1, 2012

We had a wonderful stay and we will return when we visit Charleston. Two couples, two rooms stayed on the second floor overlooking the pool and the view of Shem Creek was wonderful. We watched the shrimping and fishing boats from our balcony and from the outside bar, a fun place to hang out. The room was very clean and comfortable and the staff was very nice and helpful. We almost did not stay here because of some reviews but we knew some people from our area that recommended the inn and we were all so glad that we stayed here.

Room Tip: The second floor has the views and there is an elevator from the parking lot.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShemCreekInn-Manager, General Manager at Shem Creek Inn, responded to this review, November 3, 2012
Thank you for the amazing review. We are greatful that you decided to stay with us and I'm proud of our employees for extending great customer service. Please visit us again.
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Additional Information about Shem Creek Inn

Address: 1401 Shrimpboat Lane, Mount Pleasant, SC 29464
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Mount Pleasant
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Shem Creek Inn 3*
Number of rooms: 50
Official Description (provided by the hotel):
Surrounded by lowcountry wetlands there is something here for everyone. From bird watching to seeing the change in the tides and watching the gracefullness of the dolphins jumping near the shrimp boats. Let our courteous staff welcome you to your home away from home. Offering you a clean and comfortable atmosphere with outstanding customer service. We are "Charleston's Best kept Secret". ... more   less 
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Also Known As:
Shem Creek Hotel Mount Pleasant
Shem Creek Mount Pleasant
Shem Creek Sc

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