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“Great location but the hotel....” 3 of 5 stars
Review of Shem Creek Inn

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Shem Creek Inn
3.0 of 5 Hotel   |   1401 Shrimpboat Lane, Mount Pleasant, SC 29464   |  
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Hotel amenities
Special Offer
Romantic Escape Package
Ranked #5 of 18 hotels in Mount Pleasant
Columbia SC
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
“Great location but the hotel....”
3 of 5 stars Reviewed August 9, 2012

When I set out to write this review I had in my mind that I was going to be pretty harsh. However as I wrote I realized that there were more positives than I had given the hotel credit for as the negatives at the time seemed to block these out during our stay. The hotel is in an excellent location right on Shem Creek near some OK restaurants. The view from the creek side rooms is very nice with the shrimp boats and restaurants. There is a place to rent kayaks meters away from the hotel and there is a board walk out into the marsh. While I did not check into it, it did appear that there were some sort of boat charters operating from the dock area. Aside from that there did not appear to be too much else to do and you pretty much have do a good hike, take a boat or a drive your car to do anything else. The hotel itself shows it's age and seems in need of some updating. The lobby area did not inspire me as it seems plain and in need of a face lift as well. The room itself was just OK. The beds were clean and comfortable but the shower curtain in the bathroom was falling down and the door could not be opened fully without forcing it past the toilet. There also was some black stuff on the caulking around the tub...not sure what that was. The noise from the restaurant/bar right under our balcony until the wee hours of the morning may be a bother to some but there are plenty of rooms away from the bar area if this is a problem. The staff at the front desk did seem very friendly. The breakfast area is very small with only a few tables inside and it did not appear to be maintained throughout the entire morning as the tables were covered with crumbs and liquids from previous diners as was the counter. We only went through once so this may have been a spot condition. The selection of food items was pretty basic and included bagels, english muffins or a toaster waffles however there are restaurants within walking distance. The pool in my mind was probably the best feature of the hotel. It was uncrowed at the time we were there and the water was reasonably cool...quite a feat in the middle of the summer in South Carolina. I wish I could say more positives here but the negatives and the front desk staff just did not make this a memorable stay for me. In my humble opinion you are paying for the location not the quality of the hotel.

Room Tip: Rooms on the parking lot side are quieter but if you are there for the party then get the room on th...
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  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShemCreekInn-Manager, General Manager at Shem Creek Inn, responded to this review, August 16, 2012
Thank you for reviewing us. We use these reviews as tools to assist in training all departments. Who better to get advice from than our loyal customers? The response that you submitted was very well explained and we appreciate you taking the time to let us know. We will continue our efforts to improve those areas of weakness and hope it is reflected when you visit again.
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412 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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English first
Dallas
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 6, 2012

Not sure how I had such a different experience than the others. Room was $190 night with a toilet that was not attached to the floor and rocked when you sat down, a giant 5X5 ft tub with the finish peeling off in several places and a make-shift shower that I could not rinse shampoo out of my hair with. We stayed three nights and the only bright spot was the employees are wonderful but working under trying circumstances. Not enough food for the very limited continental breakfast, overbooked rooms (two couples in our party were taken to the Holiday Inn Express even though they had confirmed reservations for two months) not near enough parking and understaffed. Not sure how they are charging these prices or why anyone would return.

  • Stayed August 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShemCreekInn-Manager, General Manager at Shem Creek Inn, responded to this review, August 16, 2012
I'm sorry that this guest experienced several deficiencies with their accommodations. When these were brought to our attention, our maintenance staff went in and corrected several of them immediately. We do rely on guest feedback to let us know when things aren't satisfactory and encourage guests to tell us during their stay rather than after, as this guest did. This allows us to make necessary repairs and attempt to make the remainder of their stay memorable. Thank you for submitting your review.
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Inman, SC
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2012

We found Shem Creek last year when we rode the "Thriller" boat ride (which is close by the motel) and decided to stay there at the Inn this year. There is always something to see at this location, including dolphins (every day), shrimp boats, paddle boarders, etc. The docks to the marsh have awesome views as well!! The pool area was nice and clean and we actually had it mostly to ourselves compared to other places we have stayed in the past. We never had to worry about finding a chair because there was always some available during our entire 5 night stay. The continental breakfast was perfect and included waffles, bagels, english muffins, fruit, cereal, juice, coffee, etc. The staff was friendly for the most part (there are always a few who could use improvement, but that is everywhere now days). The housekeeping staff were friendly and did a great job in keeping our room clean and providing clean towels. I hate to even go into the negatives because there are so many positive features, but to be fair I will. I am not sure why, but our room seemed to stay very dusty. When I say this I am not saying that house keeping did not do their job, but that the air conditioning system obviously needs a good cleaning. Our room stayed very cool but it was so dusty that I could not breathe by the end of our stay and had developed a cold. I noticed that no matter how many times we wiped the table off that it kept getting dusty. The other thing to look out for is when pulling into the luggage unload/load area, be careful because our car scraped and I thought I had torn something out because there is a drop off when exiting (I have a normal mid sized car, not lowered or anything like that). Overall it was a nice stay minus the dusty air!

Room Tip: We like the creek side because there is so much action. If you like quietness you may like the marsh...
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShemCreekInn-Manager, General Manager at Shem Creek Inn, responded to this review, August 16, 2012
Thank you for your review. Unfortunately dust can be troublesome due to our location and the sand parking area. Even a small breeze from the creek can stir this up causing it to enter the hotel. While housekeeping does do a thorough job, it is a daily task that they must deal with. Thank you again for your review and we hope to see you again soon.
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Senior Contributor
45 reviews 45 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 31, 2012 via mobile

Found this hotel by you chance. Couldn't have been more perfect for family of four. Nice small pool. Great size porch. Daily views of dolphin. Much more latest back than staying downtown. Would definitely stay here again.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShemCreekInn-Manager, General Manager at Shem Creek Inn, responded to this review, August 1, 2012
Shem Creek Inn is a great place to "get away" . The scenery and sounds of nature add to the ambiance. We are so glad you found relaxation while staying with us and look forward to your return.
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Concord, North Carolina
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 24, 2012

Stayed for the first time ever last week as a family of four. Wonderful location, OK breakfast, great customer service. Had a slight problem with toilet (slow drainer) but staff accommodated us accordingly. The kids loved the pool while Mom & Dad enjoyed the quiet time after the pool wore the kids out!

Nice location to Charleston. Was very easy to get around. One regret: should have brought a babysitter to partake in a few adult refreshments after kids went to bed at nearby establishments!

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShemCreekInn-Manager, General Manager at Shem Creek Inn, responded to this review, August 1, 2012
It's very nice to hear that you and your family enjoyed your stay with us. Indeed, there are plenty of things to do for both children and adults around Shem Creek. Thank you for your review.
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Vernon, New Jersey
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 18, 2012

It was almost a year ago that I was there, but I just thought to share my experience. We booked this hotel when we were visiting Charleston. The hotels in Charleston were money than we wanted to spend. Shem Creek Inn was about 15 minutes away. It has nice rooms, continental breakfast, and free fresh baked cookies in the evening. It's located on the creek and surrounded by great restaurants with impressive happy hour specials. Definately a great place to stay.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShemCreekInn-Manager, General Manager at Shem Creek Inn, responded to this review, August 1, 2012
Thank you for sharing your experience from your visit. It's been almost a year though so we're ready for you to visit again. The new boardwalk opened and guests have enjoyed this added attraction to view Shem Creek's wildife and beautiful sunsets. We hope to see you again soon.
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Glen Burnie, Maryland
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 14, 2012 via mobile

Enjoyable experience. It's all about the location here. From your balcony you can see kayakers in the creek, shrimp boats, lots of SUPers, and we even saw dolphins playing in the creek. It's located right next to Shem Creek Park, a boardwalk over the saltwater marshes where many types of crabs, fish and birds can be seen. Easy access to water taxi to Downtown Charleston and nearby restaurants. Will definitely stay at Shem Creek Inn again if we return to this area

  • Stayed July 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShemCreekInn-Manager, General Manager at Shem Creek Inn, responded to this review, August 1, 2012
We are very pleased that you enjoyed the scenery from your private balacony. Thank you for reviewing us and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Shem Creek Inn

Address: 1401 Shrimpboat Lane, Mount Pleasant, SC 29464
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Mount Pleasant
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Shem Creek Inn 3*
Official Description (provided by the hotel):
Surrounded by lowcountry wetlands there is something here for everyone. From bird watching to seeing the change in the tides and watching the gracefullness of the dolphins jumping near the shrimp boats. Let our courteous staff welcome you to your home away from home. Offering you a clean and comfortable atmosphere with outstanding customer service. We are "Charleston's Best kept Secret". ... more   less 
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Also Known As:
Shem Creek Hotel Mount Pleasant
Shem Creek Mount Pleasant
Shem Creek Sc

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