I made a reservation for three nights at The Sleep Inn beginning on April 16. On the same day, I changed my reservation with the toll-free department to April 17 for three nights. I received a confirmation. On April 16, 2006, I had to cancel my reservation completely and received an internet confirmation that my cancellation was successful. Needless to say, I was billed $111.00 by the hotel claiming that I never cancelled my original reservation. Attempts to contact the hotel directly were unsuccessful and Choice Hotels sent a standard form letter denying my claim. I would recommend that you stay away from Choice Hotels and more particularly Sleep Inn, Mt. Pleasant, South Carolina.
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