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“OK but definitely not great” 3 of 5 stars
Review of Days Inn Summerville - Charleston

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Days Inn Summerville - Charleston
2.0 of 5 Motel   |   119 Gateway Drive, Exit 203 off I-26, Ladson, SC 29456   |  
Hotel amenities
Ranked #2 of 2 Hotels in Ladson
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119 reviews from our community

Traveler rating
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    32
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 11, 2014 via mobile

The lady at the front desk was very rude and nasty upon our arrival. Not helpful at all. The bathing towels and wash clothes didn't seem clean. Cleaning staff didn't clean. While we were checking out, we over heard other guests with similar complaints. I won't stay at any days inn ever again. Especially this one.

  • Stayed May 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BhaveshP927, Guest Relations Manager at Days Inn Summerville - Charleston, responded to this review, July 15, 2014
I am terribly sorry for the unusual circumstances that you encountered during your most recent stay with us. It is our policy to make every guest feel welcomed and at home and I sincerely regret any rudeness you encountered or lapse in service that you experienced. Through feedback like yours, we are able to address mistakes and prevent future inconveniences. We hope you'll return and give us the opportunity to alter your perception of our service and hospitality!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fayetteville, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 10, 2014

I was traveling for business on 5-9-14 and it was late so I decided to stop here for the night. I checked in even though I was charged 104.00 for the room. I put my things in the room and decided to walk to the nearby Waffle House for a late dinner (1200am). I came back to the room approximately 30 mins later and went to bed. I was awakened then by gunshots right outside my door along with screaming. A few minutes later the Sheriffs office showed up and started banging on the door of the room next to mine. After everything had calmed down i stuck my head out the door to try and go to the front desk and was told by the sheriffs office to stay in my room as this was an active crime scene. I did as i was told and finally around 4am the crime scene tape was gone and the officers had left. At this point there was no sense in going to front desk so i decided to wait til i checked out to voice my concerns. Upon checkout i voiced my extreme displeasure with my stay and was bluntly told that management had stated that no refunds would be issued except during the time that Police were on the property. I told the woman and checkout that I would just take it up with Days Inn corporate and she told me "then fine just call corporate" which I did as I was walking out. Please dont stay here because your life might just depend on it.

  • Stayed May 2014, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BhaveshP927, Guest Relations Manager at Days Inn Summerville - Charleston, responded to this review, July 15, 2014
I am terribly sorry that you encountered a situation so out of the ordinary during your recent stay with us. We take guest safety very seriously and we strive to ensure that our hotel is a safe place for everyone. This means that when any illegal activity is suspected, we must do what is right, even if it disturbs other guests, despite the deep regret we feel for doing so. Guest safety comes before everything else in such situations. I do apologize for the disturbance as we aim to impress every guest with a comfortable and peaceful nights sleep. I do hope that you'll return someday to enjoy the comfortable stay of an ordinary peaceful night at our Days Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Summerville - Charleston

Address: 119 Gateway Drive, Exit 203 off I-26, Ladson, SC 29456
Location: United States > South Carolina > Ladson
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Ladson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Summerville - Charleston 2*
Number of rooms: 64
Reservation Options:
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Also Known As:
Days Inn Summerville - Charleston Hotel Ladson
Days Inn Ladson
Ladson Days Inn

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