When we I pulled up to the main entrance - the valets opened the car doors after which we ran a gauntlet of 3 or 4 people on each side of the path to the front doors welcoming us to The Sanctuary - at the large main entrance doors each was pulled open by a staff member as we approached - and once in the lobby another 2 or 3 staff welcomed us again and directed us to the registration desk. My wife commented that it felt as though we were entering Downton Abbey. Our concerns that the place would be stuffy or pretentious were laid to rest in short order.
This is simply one of the best run properties I have ever had the pleasure of visiting (with prices that are not shy about reflecting that level of excellence). The room was spacious and gracious - with a breathtaking view of the ocean from the balcony.
Restaurants were all very good to excellent. Golf courses fabulous. Poolside service was excellent (and they have a separate 18 and older pool area and hot tub which is a nice touch).
The staff are all top-notch. A small example of their attention to detail ... one afternoon upon returning to the room after housekeeping had been in, we noticed that the scrap of paper my wife had been using as a bookmark in her novel had been replaced with a beautiful tasseled Sanctuary bookmark (her scrap of paper saved in the front of the book).