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“Very pricey but fantastic....” 5 of 5 stars
Review of The Sanctuary at Kiawah Island Golf Resort

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The Sanctuary at Kiawah Island Golf Resort
5.0 of 5 Hotel   |   1 Sanctuary Beach Drive, Kiawah Island, SC 29455   |  
Hotel amenities
Ranked #1 of 3 Hotels in Kiawah Island
London
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Very pricey but fantastic....”
5 of 5 stars Reviewed April 21, 2013

By any standards this is a very expensive hotel. Around £400 per night (room only) but it is a proper 5* experience. The rooms are well appointed (but no tea or coffee making facilities) with a really comfortable bed. Good quality cotton sheets are changed daily, bathroom is a good size with twin sinks and a good sized separate walk in shower.

Staff are friendly and keen to help.

The around-resort-transportation is both essential and exceptionally well run. No matter how far you are from the hotel (this is a HUGE resort) a shuttle never takes as much as the "ten minutes" they always quote for it to arrive.

Breakfast is good, not great, for around £20 per head. Dining experiences on the whole were good but experiences mixed. The best value was the Atlantic Room at the Ocean Course Clubhouse where we had fantastic service from Jack; great food, great atmosphere, great night. The tasting menu at the Ocean Room was most enjoyable too. Jasmine Porch is slightly better than "good" but the best thing that could be said for the Cherrywood BBQ at Osprey Point was that it was disappointing. It would be difficult to get me to go there again.

Whilst at Kiawah I took part in a 3 day golf school at the Golf Learning Centre with Pro Ryan Rushton who was both great fun and an excellent coach.

To finish with, two negatives - firstly we booked some dining and spa treatments a few weeks before we arrived but these had not been actioned as there has "been a fault with the email system since August 2012" (!!) - what sort of organisation allows a known fault with a system persist for so long! Secondly, you might think that £400 per night would allow you to get to the hotel freely - not if you are arriving by cab - a $12 "access fee" (each way) for your cab to be allowed on the property. I appreciate that security is not arranged by the hotel but there has to be a way that guests can be delivered without their first encounter being fleeced for $12. First impressions count - and this is the worst possible first impression.

But I will still go back.......

Room Tip: West facing room on the eastern wing would be my tip. Western facing rooms on the eastern wing are a...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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725 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
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  • French first
  • German first
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English first
NYC
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 19, 2013

Everything about the Sanctuary, including the price, is absolutely first class, but sometimes you get what you pay for. This is one of those times. The rooms are gorgeous and well-maintained, the setting is lovely, and the service is fawning. There's really not much to say, other than that it is hands-down one of the best hotel experiences I've ever had. I'd return in a heartbeat.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomington, Minnesota
Top Contributor
127 reviews 127 reviews
70 hotel reviews
Reviews in 73 cities Reviews in 73 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed April 15, 2013

My wife and I spent three days at this property during a recent business meeting. We found the hotel to be just average and definitely overpriced.

Our room had an ocean view which was nice. However, it was poorly lit and not well equipped. Perhaps I'm biased because any room that does not give me the ability to make my own coffee when I want it in the morning is under-equipped in my opinion.

The service was adequate but not spectacular. The appearance of the hotel suggests something like a Ritz Carlton but the experience with the staff is more Marriott. Not bad just not over the top.

The fitness center is surprisingly small for such a large property and does not open until 6:00 am. Some of the equipment was inoperable also.

We had massages at the spa. Again, they were fine but not great. However, the price - $300 per person - suggested that it should have been spectacular.

Overall, I would obviously stay here again if I had a reason to do so (such as a business meeting). However, compared to properties like the Ritz Carlton Sanibel Island, this one just doesn't stack up in my opinion.

Room Tip: Be sure to ask for ocean view.
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  • Stayed March 2013, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oyster Bay, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 13, 2013

Where to start with this exquisite property in South Carolina... The weather was not so great upon arrival which for the first time on a vacation it didn't even matter. The surroundings, staff and accommodations of The Sanctuary more than made up for the dismal weather. While the weather consistently improved over our stay the hospitality of the staff and locals could not be more friendly and accommodating. Our stay was phenomenal, I can't wait to go back. May I also say if able while in route from the airport I highly recommend visiting the Angel Oak, it is a beautiful and magnificent sight to see...

Room Tip: North east facing ocean was amazing.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Québec
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 11, 2013

Everything has been said about this place. The food, the rooms, the beach...
What impressed me the most -and by a wide margin, is the attention and dedication of the staff.
I travel around the world it I have not been often impressed that much. They act naturally and take care and pride. Outstanding. Can I get a copy of the training manual?

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 11, 2013

My husband and I went to celebrate a long delayed anniversary and it was simply wonderful! Hotel room was spotless and beautiful. The balcony had an ocean view and courtyard view making it a relaxing spot to have morning coffee and take it easy.
The staff was extremely friendly and went out of their way to help with anything we needed. The grounds were beautifully manicured adding to the beauty found all over the resort while taking walks. We enjoyed the little coffee shop/snack shop "Beaches and Cream" for the quality of items available and convenience with a polite staff. We have already recommended it to friends and we will be back!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2013

We were joining friends who had booked a vacation.
We could not have been more delighted. A beautiful location and first class property.
Incredibly polite, well informed, and helpful staff.
Outstanding restaurant choices. Very nice rooms, great golf and tennis.
We will definitely return.

Room Tip: Some "Ocean view" are only partial ocean view...be specific.
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Sanctuary at Kiawah Island Golf Resort

Address: 1 Sanctuary Beach Drive, Kiawah Island, SC 29455
Location: United States > South Carolina > Coastal South Carolina > Kiawah Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Kiawah Island
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Sanctuary at Kiawah Island Golf Resort 5*
Number of rooms: 255
Official Description (provided by the hotel):
Near Charleston, SC, The Sanctuary at Kiawah Island Golf Resort is an oceanfront Five Star/ Five Diamond hotel and spa offering casual Southern grace, comfort and charm on one of the top eco-friendly island in the U.S. It features five golf courses including The Ocean Course, site of the 2012 PGA Championship. Tennis magazine ranks it as America's No. 3 tennis resorts and it has one of the top-ranked beaches in the country. ... more   less 
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Also Known As:
The Sanctuary At Kiawah Island Golf Hotel Kiawah Island
Sanctuary Hotel Kiawah Island
The Sanctuary Kiawah Island

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