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“Three strikes and we are outta here!” 1 of 5 stars
Review of Kiawah Island Golf Resort

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Kiawah Island Golf Resort
5.0 of 5 Resort   |   12 Kiawah Beach Dr., Kiawah Island, SC 29455   |  
Hotel amenities
Ranked #2 of 3 hotels in Kiawah Island
Chattanooga, Tennessee
Top Contributor
73 reviews 73 reviews
8 hotel reviews
Reviews in 33 cities Reviews in 33 cities
21 helpful votes 21 helpful votes
“Three strikes and we are outta here!”
1 of 5 stars Reviewed July 26, 2013 via mobile

What a terrible disappointment. Got married on Kiawah Beach 11 years ago and was so excited to return with our children for a long weekend and business trip. Upon entering our villa we encountered bugs all over the kitchen counter. Strike one. Immediately phoned the front desk and we were switched to a new villa. As we were unpacking a Palmetto bug was crawling around the bathroom...which was disposed of, but the damage was done. That sent my 10 year old into hysterics. She calmed down until two more Palmetto bugs showed up..Strike two! The last and final straw came when I went to get the shower ready for my daughter and the curtain was filthy...yuck! Strike three! We had had enough. So very disappointed.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeVegis01, Public Relations Manager at Kiawah Island Golf Resort, responded to this review, July 31, 2013
We did some research and didn't find your reservation information in our records (i.e. no reservation from the Chattanooga area with anything close to the name on your TripAdvisor post during the month of July). There are a number of companies that rent properties on Kiawah Island in addition to Kiawah island Golf Resort. It's very possible that you may have rented through one of those agencies.

Over the past few years, the resort has made a concerted effort to improve the quality of the rental units on our program. Many of the lesser-quality villas have been removed from our inventory. In addition, we rate our units based on various criteria. Guests can pick between Premier, Deluxe and Resort quality (as well as Oceanfront, Oceanview and Scenic view villas) so guests can choose the type and quality of their villa experience. While there are occasions where quality issues slip through the cracks, we do everything in our power to address these concerns and give the best vacation experience possible.

Since you have a long history with Kiawah, we hope you reconsider coming back to the island. If you book through the resort, we will do our best to make sure you have a a great vacation experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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316 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Matthews, North Carolina
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 22, 2013

I went for a healthcare conference the first week of July. It is a cool and very big resort. The beaches are nice but crowded. There are nice restaurants there but they are pricey. i suggest you give into the near by towns , including charleston to eat. there is so much to do in charleston and the surrounding areas. great place for families and pet friendly too. They need more places for fishing.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anderson, South Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2013

We have been visiting Kiawah Island for years and just returned from a week's stay. We had a 3 bedroom/3 bath townhouse in Fairway Oaks, one of our favorite locations. As usual, everything was wonderful. Family friendly beach -- our little 2.5 year old found so many friends and we got together with the other families every day. The children had a great time playing with diggers and dump trucks and pails and shovels and the adults enjoyed the sun and the surf and the simplicity of Kiawah. We had dinner one evening at the Ryder Cup Bar, on the patio ... a perfect choice with a toddler! We watched the golfers coming in to the 18th hole, marveled at the pelicans and the ocean view, and enjoyed a great dinner! After eating, we walked for a bit on the totally deserted beach ... heaven!

I would recommend Kiawah Island to anyone looking for a quiet family vacation. I will say that it does help to know the area when choosing accommodations. We have a very good feel for the layout of the island, so we are never disappointed in our rental choice.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Cloud, Minnesota
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 20, 2013

We stayed in a 2 bed villa in the East Beach area over the 4th of July. Very spacious with twin beds in the 2nd room and 2 full baths. Full kitchen with d/w. Washer/dryer in the unit were nice as everything was wet or sandy at the end of the day. Definitely rent bikes for the week. They deliver and pick them up from the villa. We biked to the pool, soccer field, beach and all around the island-ask for ones with baskets in the front to carry your beach supplies. You could walk to most places but it would be quite a walk to the beach and the trails all around the islands are beautiful. The pool isn't crowded, fun for younger kids with 2 slides, etc. The beach is hard-packed and huge when the tide is out. Boogie boarding is hit or miss depending on the surf- rent the boards from the beach crew if it seems good on your beach day, it's not worth renting ahead for the week. chartered a boat for inland fishing and caught sharks easily. Enjoyed many kid activities at the resort, all included. Drive to the grocery store in Fresh Fields Village to stock the fridge. Nice restaurants there too. We avoided the expensive restaurants at the resort and did the 45 min drive to Charleston for good Southern food. Skip the cookout at Mingy Point- too expensive for what you get. There is a store at the resort that sells all the essentials too. Our kids are 7 & 12.

Room Tip: 4523 was quiet, no view but centrally located. Plan to bike to the pool and beach. Some villas hav...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 15, 2013

My family stayed at Kiawah during the July 4th holiday. We wanted to enjoy the July 4th festivites so we arrived one day earlier at stayed at a "premier" Windswept villa. Not impressed with the accommodations. For premier accommodations and the price, I would expect the place to be exceptional. We wanted to sit on the deck; however, I had to clean the tables and remove spider webs. Not sure if this is part of housekeeping but it does show neglect.

For the following day we moved to a "premier" Parkside villa. It appeared that housekeeping was not on top of things. The overn was on self-cleaning, food particles still on counter tops and table, the duvet cover had stains, and I found hair on the washcloth. When we ventured out on the enclosed deck, ceiling fans were filthy.

The high point of my trip was when I saw a big roach crawl under the door into the villa. I immediately spoke to the manager and they sent someone over for exterminating services. The next morning there were 2-3 more roaches lying on the floor.

Needless to say, I spoke to a manager and I checked out one day earlier than we had planned. For the amount of money that we paid, I expected to feel comforable in my environment. The managers were understanding but it was very discoraging since this was my first visit to the island. I had expected much more.

I also feel that the resort should hold their property owners accountable to premier standards.

I visited the Isle of Palms last summer and thoroughly enjoyed our accommodations.

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 5, 2013

My family and I stayed at Kiawah Island over this summer, and the resort was fantastic! The service was great, the activities were spot on, and the food was delicious. Something that my family really enjoyed were the activities, there were so many choices and all of them were kid friendly. We enjoyed kayaking and paddle boarding tours also a great shark fishing experience. Something that the kids loved were the pools. Of course like all kids they loved the water slides and water stairs. I also enjoyed the pool side dining service. The whole island has great staff and so many things to d

  • Stayed July 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, South Carolina
1 review
5 of 5 stars Reviewed June 30, 2013

Kiawah Island is a rare beauty. We loved the seclusion and riding bikes every day around the island. The food and staff at Tomasso, Atlantic Room, and Ocean Room were exceptional and our rental house was absolutely beautiful. Since our house had a private pool we didn't spend a lot of time at the beach but access was easy and it wasn't overcrowded.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Kiawah Island Golf Resort

Address: 12 Kiawah Beach Dr., Kiawah Island, SC 29455
Location: United States > South Carolina > Coastal South Carolina > Kiawah Island
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style:
Ranked #2 of 3 hotels in Kiawah Island
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kiawah Island Golf Resort 5*
Reservation Options:
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Also Known As:
Kiawah Island Golf Hotel Kiawah Island
Kiawah Island Resort
Kiawah Island Hotel

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