First impressions of this condominium complex located in the Wild Dunes Resort on the Isle of Palms were not favorable. The buildings are in dire need of some TLC. Peeling paint, filthy elevators, feral cats, smell of hot garbage wafting from the bins beside the elevators, pool in need of cleaning, etc. We had a DELUXE oceanfront condominium - B203. In the Wild Dunes Resort pricing tier, deluxe is reserved for their top of the line accommodations. The unit itself was nice but definitely not in keeping with the deluxe rating. The screens were torn in the screened-in porch with more peeling paint, the kitchen was so ill-equipped that it was ridiculous. One cheap set of pots and pans, cheap set of silverware and cheap set of dishes. Period. Did I say deluxe is their top tier? The window cranks did not work, all the screens were in the closet. This was a shame because you couldn’t open up the unit to the oceanfront and hear the ocean unless you were on the porch. Light bulbs were missing or not working in many of the interior lights. Bubbled and peeling paint in bathroom and ceiling cracks with peeling plaster. No bathtub stopper but the tub was so dirty that you didn’t really want to take a bath in it anyway. It took us three days to get the ice maker/water dispenser to work. Closet doors were hard to open and the doors going out to the screened in porch took two hands and all your weight to open and close. We were told mid-week cleaning would be there on Wednesday, they arrived on Tuesday morning at a very inconvenient time and they just come right in with their keys. I did call and talked with the Manager On Duty who credited our bill a little due to the lack of deluxe status of the unit/building. So, you would think given everything that I have told you that we would never go back. Wrong! Once you get used to these units and the shortcomings, you can begin to see all that is right with them. These are the closest units to the ocean in all of Wild Dunes Resort. The bed was very comfortable. The miles of bike trails were so enjoyable. These condos should be sold as shabby chic beachfront and take the deluxe title off which would lower the expectations. By the end of the week, I was ready to rebook at the reduced rate but the resort claimed that everything would be fixed by next summer so they would not honor a reduced rate. I couldn’t bring myself to pay over $400 a night with all the fees and taxes. So we will keep looking. I have also seen similar complaints on here going back a year or more so I really don’t expect everything to be fixed by next season. Bottom line, all the units are different and we visited one directly next door that was kept in much better condition. So it is hit or miss proposition, the Wild Dunes Resort has "people" that go through the units and assign the rating tier which in turn assigns the pricing. So it is subjective as to which tier a unit is placed in and there are no real guidelines. But the proximity to the oceanfront is always a direct hit and there is a certain charm to the worn around the edges look once you get used to it! I rated average due to the actual buildings/unit but would have rated excellent based on the views and surroundings. We will go back and we might even go back to the shabby chic Port O' Call, only this time we will know what we are getting.
- Also Known As:
- Port o` Call Hotel Isle Of Palms
- Port o` Call Hotel