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All 29 Hilton Head hotels

Metropolitan Hotel Hilton Head: Traveler Reviews

2.5 of 5
36 South Forest Beach Drive 36 S Forest Beach Drive, Hilton Head, SC 29928
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Metropolitan Hotel Hilton Head
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Ranked #27 of 29 hotels in Hilton Head
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219 reviews from our community

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1 review
“I do not take the time to write reviews until now.”
2 of 5 stars Reviewed September 8, 2012 via mobile

I just want to point out that others have said that there is no hot water.....well i have been told that a water heater is down....sounds to me like that is the excuse they tell people. We asked for towels....no new towels....at the cleaner....the pool.....dirty and had algea on the steps.....none of the furniture outside was able to be sat on because it was wrecked in some way....did i mention that this is in noooooooo way water front....u have to walk across the road and then down a path and then down another path...Its like almost a half mile....and its in the sand....totally sucked..only one lamp works so at night it ia a cave.....and the parking is laughable...good luck with that. ....i can look past alto but no hot water and ice cold water to rinse off in is unacceptable....never ever ever go to this place i cannot stress that enough.

  • Stayed September 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ryan311 about Metropolitan Hotel Hilton Head
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
2 reviews
2 helpful votes 2 helpful votes
“"Labor day weekend experience" Pay a little more and go elsewhere.”
1 of 5 stars Reviewed September 4, 2012

Our stay was less than great. Let's see where to start. The hot water tank broke when we came in on Friday. We left on Monday and it was never repaired. They didn't even offer or give a credit for the inconvenience of only having cold water. The stairway stank to hell with bags and bags and bags of trash lined up on the bottom floor against the wall. It stayed there for atleast 3 days and never moved. Nats and mosquitos inside the building probably from the trash. Iron with no ironing board. Dark stains in the carpet. Bathroom shower was dirty with white residue covering the tiles. Ants over the shower coming through holes in the ceiling above the shower. The tile in the shower had a bad cheap repair job with towels a totally different not even attempted to match color. Clean towels seemed scarce. The hallways stank. The pool area was unkept but the water wasn't nasty. It was just a less than great visit. Even for an $80 a night stay near the beach it was bad. Parking accomodations were sub par at best. You park along a long narrow space were lighting and space was limited the trees and bushes inthe area have outgrown and looked as if they hadn't been cared for in many seasons. The foliage will scratch your vehicle and the sap from the trees will eat your paint. I just think the staff should take more pride in the cleanliness of the facility and a hotel should have running hot water and clean towels with no bed bugs. My only positives are the food at the bar was ok and it is close to the beach. I WOULD NEVER RECOMMEND THIS PLACE TO STAY. It was nasty just simply nasty. The only space kept clean and neat was the lobby.

Room Tip: Pick a better hotel early and be willing to pay a little more for a clean safe place.
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  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Reviewgirl08 about Metropolitan Hotel Hilton Head
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“Labor Day Weekend Stay”
2 of 5 stars Reviewed September 3, 2012

We arrived to the hotel on Friday afternoon to find that hotel was without hot water. They had a sign on the counter stating that one of their two hot water heaters was out of service. Since it was Labor Day weekend and the chances of finding another hotel room available were slim to none, we decided to stay. At no time over the three days we had stayed there, had they got the hot water back up. The parking is at hotel is very limited. There were eight parking spots at the entrance to the hotel that have been overgrown and partially filled with mud from a recent rain. The reserved parking they had down the road wasn't much better. They had allowed foliage to overgrow into the parking spots.You parked there at rest of having the paint on your car being scratched by the foliage. The pool was small and not used much by the guest. It could of been vacuumed. The room was clean. The wallcovering and curtains were dated and worn. The television in the room had a remote control that didn't even operate it. We asked for another one from the front desk and it didn't work either. The bathroom had damaged tile in the bathtub were it appear a handicapped accessbile bar had been rippedfrom the wall and patched. The sink counter was being held up with two by fours. Housekeeping only made our beds after we requested them to. They had only left one wash cloth in the bathroom each time they they left towels. We had to request more wash clothes from the front desk. The first time we requested more towels and washclothes they said they didn't have any due to they have to take them offsite to be laundered. Also there are no telephones in the rooms either.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Eric R about Metropolitan Hotel Hilton Head
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Please do not waste your money think about your well-being not the money”
1 of 5 stars Reviewed September 3, 2012

If you like cold showers, bed bugs, dirty conditions and rude customer service this the place for you. The motel is more rundown than on the picture. Absolutely nothing good about this hotel. Not good for people with kids seeking a good vacation. Just pay $20 extra a night and stay at a well know Hotel.

  • Stayed September 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask MaryJanii about Metropolitan Hotel Hilton Head
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rock Hill, South Carolina
Top Contributor
80 reviews 80 reviews
5 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
“Good value.”
3 of 5 stars Reviewed August 27, 2012 via mobile

Have stayed at this hotel 5 times. There seems to be problems. Last time a water leak and elevators were shut down. This time no hot water. Parking can be a challenge. Why do we go back? Good prices, across from beach, short walk to dining, shopping. Clean room. It's not a Westin and not $300 night. Hincheys bar restaurant is on first floor.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 19 more reviews by txlnstr for Hilton Head
Ask txlnstr about Metropolitan Hotel Hilton Head
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Metropolitan Hotel Hilton Head

Also Known As:
Metropolitan Hilton Head
Hilton Head Metropolitan Hotel
Address: 36 South Forest Beach Drive 36 S Forest Beach Drive, Hilton Head, SC 29928
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Business Center Free Parking Restaurant Suites
Hotel Style:
Ranked #27 of 29 hotels in Hilton Head
Price Range: $
Hotel Class:2.5 star (2.5*)
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