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“Good burgers with haphazard service” 4 of 5 stars
Review of Charbar Co

Charbar Co
33 Office Park Rd, Park Plaza, Hilton Head, SC
843-785-2427
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Ranked #73 of 322 restaurants in Hilton Head
Cuisines: American, Hamburgers, Sandwiches
Dining options: Reservations, Late Night
Restaurant details
Dining options: Reservations, Late Night
Hilton Head, South Carolina
Top Contributor
100 reviews 100 reviews
66 restaurant reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
“Good burgers with haphazard service”
4 of 5 stars Reviewed June 26, 2013

Based on 2 recent visits I can confirm that they definitely serve a better burger and at a reasonable price.
Also the venue and ambience is good and for someone who will avoid any restaurant with live music, their guitarist is worth listening to without being so loud that normal conversation is painful.
On both occasions our party was impressed with the burgers, wedge salads, fries etc.
But oh the service. Its not good. On each occasion and different serving staff, they made a point of avoiding any eye contact, scuttled away before we could find out why the wait was so long, or even ask for more drinks.
When we finally managed to catch one, the excuse was the same - a large order ahead of us that had slammed the kitchen.
If you are in this business the first thing you do is ensure your kitchen is adequately equipped to keep up with the order flow at peak times. Another thing that seemed to be lacking is a front of house manager able to take command of the situation and see that every table is correctly and promptly served. Employing attractive hostesses is no guarantee they are going to succeed in the job without some professional restaurant training
It seems that we were not the only ones to suffer slow and poorly managed service.

  • Visited June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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186 reviews from our community

83% Recommend
    104
    51
    19
    4
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Charlotte, North Carolina
2 reviews
“Good newer place”
4 of 5 stars Reviewed June 25, 2013

The name says it all! Char grilled items and others! Burgers are the specialty and worth the visit! Specials were also good. Don't forget the sweet potato tater tots!! Service was fast! Will be back!

Visited June 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Head, South Carolina
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
“Another AMAZING meal and night of entertainment”
5 of 5 stars Reviewed June 24, 2013

As a local you need to make sure to acknowledge those places that are a "must stop" to those visiting the island. I try to stop by Charbar at once a week and the consistency is just outstanding. While burger and staff are always the best, the cheese fries are amazing. Don't leave without giving them a try!!! Be sure to go on Wednesday's to hear an amazing young local high school girl on her guitar and of course don't miss Dos Amigos on Thursdays. Always a good time.

  • Visited June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Senior Contributor
37 reviews 37 reviews
31 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Good burgers, but slow service”
3 of 5 stars Reviewed June 23, 2013

Read lots of good reviews, so wanted to try it. Party of 5 came pretty early for dinner, and outside was already booked. Service was slow, needed more wait staff I think. Burgers were pretty good, and sides unusual choices but good. Just took a really long time from placing the order to receive our food.

  • Visited June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Will not be around this time next year”
3 of 5 stars Reviewed June 21, 2013

Very, very average. Very slow service -- even though crowd was far below seating capacity. Boasted best burgers on island -- not even close. The outdoor entertainment was good. Would not recommend--

  • Visited June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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