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“Not quite a 5” 4 of 5 stars
Review of Marriott's Grande Ocean

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Marriott's Grande Ocean
3.5 of 5 Resort   |   51 South Forest Beach Dr., Hilton Head, SC 29928   |  
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Ranked #3 of 26 Hotels in Hilton Head
Certificate of Excellence 2014
Toronto
Top Contributor
98 reviews 98 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
“Not quite a 5”
4 of 5 stars Reviewed October 23, 2013

We've been coming to Grande Ocean for over 15 years, usually every second year. I own at another Marriott so this is always an exchange. We always enjoy the bike riding, the proximity to the Sea Pines plantation and the location on the island in relation to everything else we want to do. HOWEVER, the villas are starting to show use. They are still pretty clean (found a sock under a bed that wasn't ours) and well appointed. Like another review, I noticed that the showers did not completely drain. I heard coins dropping on the tile in the floor above but all in all an enjoyable vacation. I just can't give a 5 anymore.

Room Tip: 4th floor in Pelican is right at tree top level.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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503 reviews from our community

Traveler rating
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    119
    24
    9
    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
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  • English first
  • German first
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English first
Orlando, Florida
Contributor
20 reviews 20 reviews
Reviews in 2 cities Reviews in 2 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 23, 2013

My wife and I stayed in this hotel in June on a weekend getaway. We will definitely be back. The service was excellent and the rooms are well appointed and very clean! We would recommend this hotel to anyone, we will be back

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
150 reviews 150 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
226 helpful votes 226 helpful votes
3 of 5 stars Reviewed October 23, 2013

The reception ad check in was excellent the staff is very nice upon arrival. But the "villas" are just condos and a little worn but very clean. Cockroaches are seen on the stairwells mid day as garbage bind house the recycle debris just below them. The pool is too shallow to swim in and the crowd, er uh, really really OLD. Of course they come with their grandchildren butn they stay in the kiddie pool areas. Its a good location and pleasant enough but the time share owners think its so exclusive but all the guest are getting rates thru discount services so its not grande at all but t shirts and gray haired bingo folks. Take a pass and go somewhere you wont feel like you're in a retirement community. So boring.

Room Tip: Try asking for room #8014 (i think ?) is affords good views of the ocean and pool and is very privat...
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Grande Ocean, responded to this review, October 25, 2013
Thank you for sharing your feedback regarding your stay at Marriott's Grande Ocean. While this is a Marriott Vacation Club resort, all of our villas are completely renovated every 4 - 5 years. Marriott's Grande Ocean is also one of the premier family resorts on Hilton Head Island. However during the off-season, the resort does have fewer families staying with us.
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Indianapolis, Indiana, USA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 22, 2013

Great location - Beachfront, beautiful pools and rooms. Very well kept facilities. There were a lot of things to do in the area. This location is well positioned on Hilton Head. Very close to Sea Pines area.

Stayed April 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York, USA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2013 credit card Amex Card Member Review

As always this is a very hard property to get in Marriotts program. there is a reason as it is constantly the best in the area. Spotless great rooms and nice people.

Cant wait to go again next year. by the way the place was not very busy after Labor day best time to go.


Stayed September 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Top Contributor
175 reviews 175 reviews
79 hotel reviews
Reviews in 94 cities Reviews in 94 cities
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed October 20, 2013

We have been going to Hilton Head Island for over 20 years and the Marriott Grande is THE PLACE to stay. The accommodations are beautiful with two bedrooms and two bathrooms. The grounds are immaculate and there is a nice variety of pools and activities for the entire family. From toddlers to seniors there are things to do. Guests can rent bicycles and enjoy the island. including Sea Pines Plantation. Pool Bar Jim's has great beach drinks. We love Marriott's Grande Ocean.

Room Tip: Beach front is nice, but any location is great.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
108 reviews 108 reviews
12 hotel reviews
Reviews in 36 cities Reviews in 36 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 19, 2013 via mobile

This place is right on the beach and it's a timeshare, however we used our Marriott points. The abundance of free activities is great, lots of pools and a great beach bar, Pool Bar Jim's had the best beach drinks! Even though I loved this place, the rooms are spacious and clean, I did not give it an excellent cause our room was on the first floor next to the elevator and we heard a loud noise in the master bedroom all the time. We did have a nice water view from our balcony, but I would not stay on the first floor again.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott's Grande Ocean

Address: 51 South Forest Beach Dr., Hilton Head, SC 29928
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Hilton Head
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Marriott's Grande Ocean 3.5*
Number of rooms: 290
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Also Known As:
Marriott`s Grande Ocean Hotel Hilton Head
Marriotts Hilton Head
Marriotts Hotel Grande Ocean
Marriott Hilton Head

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