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“Excellent Stay & Value” 5 of 5 stars
Review of Red Roof Inn Hilton Head Island

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Red Roof Inn Hilton Head Island
2.0 of 5 Hotel   |   5 Regency Parkway, Hilton Head, SC 29928   |  
Hotel amenities
Ranked #14 of 26 Hotels in Hilton Head
Auburn, Indiana
Top Contributor
55 reviews 55 reviews
23 hotel reviews
Reviews in 35 cities Reviews in 35 cities
48 helpful votes 48 helpful votes
“Excellent Stay & Value”
5 of 5 stars Reviewed March 10, 2014

Spent 2 nights in a superior king room. Room was spotlessly clean and very modern. Mattress was comfortable. The only issue we had was the refrigerator wasn't cooling. The front desk called our room after we checked in just to make sure everything was ok. I let them know about the refrigerator. The clerk said maintenance had left for the day but offered to move us to another room. I told her that was not necessary as we were keeping our stuff in the cooler. A few minutes later the manager called to offer to move us again. I let her know we were fine and then she told me she was taking $10 off our room rate. I let her know that it was not necessary but she insisted....talk about great customer service....you don't get this level of service at more expensive hotels. By the way, the manager is wonderful and assisted us in finding places to eat with our dog. Listen to her as both places she sent us to were amazing and affordable! This was a great room and a great value. We were less than 4 miles to the public beach access. I highly recommend this hotel and we will definitely stay there on our next trip to the island!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris A, General Manager at Red Roof Inn Hilton Head Island, responded to this review, March 17, 2014
Hello and greetings from the team here. I am so glad your wife and you(and not to forget your furry friend) had a enjoyable stay here. I am also thrilled all the places I suggested for you try met your expectations. I love that we are pet friendly and that you had place to go and enjoy a meal that you could take your most loved doggie. I do hope you will call me directly and try and get away for along weekend and get out of the cold one more time!
See you soon,
Chris Anselmo
GM
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295 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2014

We have stayed here at the same time for the last 4 years. The hotel is clean, and new this year to our surprise, completely smoke-free. The staff is very friendly and accommodating. On the day we checked in, we had an issue with the key card and lock. The maintenance person responded immediately and while he was there I noticed the security peep hole was scratched and unusable. When I pointed this out, the maintenance man changed it without hesitation. We were there two weeks for vacation and staff was never put out by the fact that we slept in and usually didn't leave the room until later in the morning. The hotel has been upgrading all of the rooms and amenities. It is worth the trip for a friendly smile and nice stay.

Room Tip: Since we stay for two weeks we always get the superior king so we have the refrigerator for soda and...
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris A, General Manager at Red Roof Inn Hilton Head Island, responded to this review, March 17, 2014
Hello and thank you for writing such a nice review. I am glad we quickly took care of any issues that came up. We love that you enjoyed the smoke free newly renovated rooms.
We look forward to seeing you soon.
Chris Anselmo
GM
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Las Vegas, Nevada
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 18, 2014

The Red roof Inn was great. The staff was friendly and helpful. You could not beat the location, and the value plus the rooms looked like they were recently remodeled. The resturant next door had a geat southern breakfast.
great stay!

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris A, General Manager at Red Roof Inn Hilton Head Island, responded to this review, March 2, 2014
Thank you taking the time to write a positive review. We are delighted that you stayed with us.
We are looking forward to your return.
Chris Anselmo
GM
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Summerville, South Carolina
Top Contributor
59 reviews 59 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 16, 2014

This is a nice place to stay for the price. The rooms are clean and the staff is friendly. It is smoke free and sits far enough off the road to be quiet. You can walk to a great place for breakfast. If you are looking for a place to stay for one or two nights this is a good place to try.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris A, General Manager at Red Roof Inn Hilton Head Island, responded to this review, March 2, 2014
Thank you for your review. We are glad you enjoyed yourself. We do hope to see you soon.
Chris Anselmo
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kennesaw
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 8, 2014

We stayed for the weekend of the Hilton Head marathon/half marathon. The room was simple and good. We had a 'fridge and microwave and a flat screen tv. No frills, but this place is good for the price.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris A, General Manager at Red Roof Inn Hilton Head Island, responded to this review, February 15, 2014
Thank you for writing a review. I am pleased you enjoyed your stay and do hope you will come and visit again.

Chris Anselmo
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 7, 2014

We stayed here (a couple and dog) and found it more than met our expectations. Very clean, comfortable and good location. Lots of space to walk the dog with attractive landscape. Restaurant next door. Would definitely stay here again and recommend to others.

Stayed February 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris A, General Manager at Red Roof Inn Hilton Head Island, responded to this review, February 15, 2014
Thank you for your positive review, we are always happy to hear our valued guest enjoyed themselves.
We hope to see you soon.
Chris Anselmo GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Augusta, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2014

My family and I stay here at least twice a year. The staff is very friendly and go above and beyond to meet our needs. The rooms are updated, clean, and spacious. Hotel is completely smoke free and they offer HBO. The prices are great and it is in a wonderful location. Definitely recommend!

Stayed February 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris A, General Manager at Red Roof Inn Hilton Head Island, responded to this review, February 7, 2014
Thank you for the wonderful review! We always enjoy having you here, and hope to see you soon!
GM
Chris Anselmo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Hilton Head Island

Address: 5 Regency Parkway, Hilton Head, SC 29928
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 26 Hotels in Hilton Head
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Hilton Head Island 2*
Number of rooms: 112
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Also Known As:
Red Roof Inn Hilton Head Island Hotel Hilton Head
Hilton Head Red Roof Inn

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