I stayed here with my young daughter in July. It was a spontaneous trip booked on my iPhone, and there was some confusion at check-in (that the front desk clerk quickly resolved). While we were waiting, one of the employees graciously went out of his way offered my daughter a drink from the juice machine, which was off since it was past breakfast time.
Our room was fine for the price and location (Google Maps does NOT have this location marked properly, be warned, it's MUCH easier to get to, right off the main drag toward Sea Pines). While the bathroom was pretty tiny, it didn't really bother either of us. The pool was great -- clean and the area safe and comfortable, and she spent as much time as possible there, when we weren't roaming the island where I used to live.
I couldn't find a channel suitable for her to watch when I was showering, etc, so I was glad to have brought coloring books and the iPad along.
The staff was very helpful getting us to a beach with free parking, and we got there early enough that we got a great space. There's a BP right in front of the hotel, which is extremely nice for grabbing a quick snack before settling in for the night.
We were a bit late getting out of our room, but we weren't charged extra for a slight late check-out. I didn't want to leave the room sandy and yucky from our morning on the beach (I've worked guest services in hotels before and have great respect for housekeeping!) so I was glad I wasn't charged for trying to help tidy.
Thanks for helping my daughter have a great first trip to the beach!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you so much for the nice comments about your stay with us. I hope you bring your daughter back to visit us again in the near future. We will make sure the juice and pool are ready for her.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.