We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic Weekend with a large group!” 5 of 5 stars
Review of Omni Hilton Head Oceanfront Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save Saved
You added Omni Hilton Head Oceanfront Resort to your Saves list
Omni Hilton Head Oceanfront Resort
4.0 of 5 Resort   |   23 Ocean Lane, Hilton Head, SC 29928   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
12% Off! Book Now & Save!
Ranked #7 of 26 Hotels in Hilton Head
Chattanooga, Tennessee
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Fantastic Weekend with a large group!”
5 of 5 stars Reviewed yesterday NEW

We stayed here this past weekend with a large group incentive trip. We stayed in a 4th floor suite ocean view and our room was spectacular. The pool area was nice and the service/food throughout the hotel was outstanding. The grounds are well maintained and the staff could not have been more friendly and accommodating.

We ate breakfast in HH Prime 2 of 3 mornings and it seemed to be short staffed on Saturday morning because the hotel was quite full. After we were seated outside, it took 20 minutes for someone to take our order. We weren't in a hurry, so it didn't bother us, but there was a very rude guest below us that wasn't so patient. When the hotel is that full, there should be more waitstaff on breakfast shifts.

The only other negative that we heard from our group was the regular rooms that most of our group stayed in. The general consensus was that the rooms seemed very dated and not to the expectations of coming to an Omni. My rating was more indicative of our suite, but felt it was important to share what some of the others in our group had to say.

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

984 reviews from our community

Traveler rating
    549
    284
    99
    41
    11
See reviews for
376
385
12
88
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Pittsburgh, United States
1 review
2 of 5 stars Reviewed yesterday NEW

While most of the staff was friendly and very nice, front desk and hostess were rude; arrived at 2:20 - never got a room until 4:30; ocean view room had a view of trees; sinks backed up and smelled like sewage; handles fell off doors; were told complimentary drink tickets would be sent to our room - didn't happen; had poor service at restaurant; had to move our room to smaller room; were inconvenienced over and over and received only $30 credit toward our bill. Not what we expected - will not stay at an Omni Resort again.

  • Stayed October 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binghamton, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I go to Hilton Head twice a year. The Omni is always a Must stay. Let me start by saying on our arrival the staff as usual went out of there way to make sure everything was perfect. We stayed for 11 days and could not have had a Nicer stay. The Hotel is under a renovation so there was some noise around the pool area in the mornings, They are also starting a complete room reno starting in November. The food at HH Prime was amazing as always The baked goods at the Palmetto market Fabulous !!!. I highly recommend the Omni, you won't be disappointed. Right on the Beach and easy access.

Room Tip: higher floors with a pool view.
See more room tips
  • Stayed October 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, North Carolina
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great place to stay ... Good location and access to beach. Service and food were terrific. Stayed in traditional king suite ... it was a great room which provided a door between the common area (which had pullout bed)and bedroom ... Great if you have kids but want some privacy. Would definitely stay here again.

  • Stayed October 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As a Savannah College of Art and Design student, I made trips to Hilton Head Island to explore scenic locations in the Palmetto Dunes community with it's beautiful lagoon system for my artwork subjects. In those days (when it was still the Hilton), the Omni resort seemed well out of reach for a poor SCAD student, so I promised myself that I would return on the anniversary of discovery when I could bring my family to share it with me. We were extremely happy with our choice and will definitely come back in the future. Being able to access a lagoon, bike on the beach, and walk to a lush golf course is definitely a dream come true for someone who lives in the midwest.

The resort is even better than I remembered it. It is incredibly clean, comfortable and quiet. The staff was very courteous and the service was excellent every day. We didn't book an ocean view room because we don't ever spend enough time in the room to warrant the extra cost. On the booking website, we chose a lagoon view room. Be aware that some of the lagoon views are overlooking the parking lot. While we weren't on the balcony much, we did enjoy the views of lush landscaped grounds, moss-draped oak and palmetto trees. Honestly, it is one of the most beautifully landscaped parking lots I've ever seen.

We visited during fall break since Indiana is now on a balanced school year. So, this is the first time we've been able to take a trip during the month of October. I have to say that the whole Hilton Head experience was awesome. First of all, the weather was just about perfect the whole week we were there. And unlike spring break, the crowds were minimal and costs were definitely lower. The only trouble we had was the power outage at the resort one night. There was no emergency light in our room when the power went out, so we left the hotel until the power came back on. Thank goodness we had our cell phones charged for the flashlight app before we left or we would've had trouble finding our way out in the parking lot :)

Overall, the resort exceeded the expectations I had all those years ago as a SCAD student. We've traveled all over the world, and I still say that the Palmetto Dunes area is our paradise! The Omni is now our go-to destination when we need a quick getaway from the gloomy midwest.

Thank you Omni!

Room Tip: Be aware that some of the lagoon views are overlooking the parking lot as the trees obscure the lago...
See more room tips
  • Stayed October 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our stay was just wonderful. We could not have asked for a more pleasant stay. Staff and amenities was great. The guest room was large and had everything we needed. AND the bed was soooooooo comfortable.

  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Oak, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Stay away from the breakfast buffet. Excluding the custom made omelets the chafing dish eggs, French toast, pancakes and potatoes were COLD. Ate one morning at 6:30 AM and they were still COLD. The rest of our stay was wonderful.

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Omni Hilton Head Oceanfront Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Omni Hilton Head Oceanfront Resort

Address: 23 Ocean Lane, Hilton Head, SC 29928
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Hilton Head
#4 Spa Hotel in Hilton Head
#5 Top resorts Hotel in Hilton Head
#6 On the Beach Hotel in Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Hilton Head Oceanfront Resort 4*
Number of rooms: 323
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Priceline, Expedia, Despegar.com, Omni Hotels & Resorts, TripOnline SA and Tingo so you can book your Omni Hilton Head Oceanfront Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Oceanfront Resort Hilton Head Island Hotel Hilton Head
Hilton Hotel Head
Hilton Oceanfront Hotel Head Island
Hilton Head Island Hilton Oceanfront Resort

Owners: What's your side of the story?

If you own or manage Omni Hilton Head Oceanfront Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.