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“stungbutgreat” 5 of 5 stars
Review of Omni Hilton Head Oceanfront Resort

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Omni Hilton Head Oceanfront Resort
4.0 of 5 Resort   |   23 Ocean Lane, Hilton Head, SC 29928   |  
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Ranked #6 of 26 Hotels in Hilton Head
New York City, New York
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“stungbutgreat”
5 of 5 stars Reviewed 2 days ago NEW

The Omni is in a cool private community, which is Huge and only residents and guests can gain entry, making it feel Ultimately safe :) . This is especially important because this is a DARK island due to the extreme rules to protect the turtles. The Beach is rustic and non-touristy a bonus when there is NO boardwalk :) . Riding bikes on the flat sand is an amazing and peaceful ride/workout. The grounds are packed with fun things, meals for every budget and taste. Food excellent in all 3. There is Beach, indoor casual and super 5 star. The employees exude an attitude that all guests are royalty from the doormen on in... Robes in the rooms excellent luxury touch. The housekeeping was the best and I am well traveled! The rooms were cleaned early and immaculate every day. Kudos to the snow cone, bike rental guy...so sorry to have forgotten his name. He noticed that I had the "worst he ever saw" jelly fish stings on my entire thigh and opposite foot. It was difficult to walk . He gave me shaving cream and taught me the trick to remove some stinging. Very thoughtful, since the prima donna lifeguards barely bat an eye and point to their bottle of vinegar and sea water spray and tell you to go rub wet sand on it IF you ask for further ideas. It is unfortunate that as I relaxed the rest of the week on a chair on the deck closest to beach so I could have a view bc after that much pain I wasn't returning to beach. I was lucky to overhear many coming up with stings not informed., and I was able to tell them the important lessons and remedies I learned and NOT to touch the shower they all headed to unknowing (fresh water reactivates the venom!!) This should be TOTALLY explained to guests. Guests well treated with this Naturally occurring incident will be more inclined to return than to feel tricked that this Important info and remedies are not made clear to all guests during heat August especially a heat wave in August when the jellies are apparently abundant. Bikes you order on line are conveniently delivered to hotel with locks and the miles and miles of paths are your s to explore.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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910 reviews from our community

Traveler rating
    506
    265
    90
    38
    11
See reviews for
357
342
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85
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Chicago, Illinois, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The rooms are getting a bit long in the tooth, but renovations are planned. Even so, I was completely satisfied with our very spacious room. The double-sink bathroom layout is a winner as is the the little kitchenette area with sink, refrigerator and cabinets. We also enjoyed our private patio area. We were travelling with my daughter's family and management situated us across the hall from their suite, which was very convenient. The staff is friendly and maybe were proactive with helpful tips and suggestions. Check in and check out went without a hitch. Great pools and a fine beach.

  • Stayed September 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Rockwall, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 2 days ago NEW

The whole experience at this hotel was awesome, the property was well kept, the staff was above and beyond what they had to be. I personally would call this Hawaii on the east coast. I would like to live here but that's not possible, that is how nice this place is and how nice the people are...

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tallmadge
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have come to this resort at least 4X in the last 6 years, 2 Adults & 2Kids Currently ages 11&8.The reasons are simple, we are a few steps from the ocean&the room is bigger than many resorts on HH Island. It's not perfect,but we think it gives you good value for your money.

All the staff were pleasant, but two that helped us the most were Richard who met us at the door& took all our luggage to two rooms on our arrival, when we wanted a room on the 1st Floor, closer to the pools. He was Kind, Gracious, and Helpful, above and beyond. Natanya was the second person, she took care of us and our room during our stay the first week in August! She was Outstanding! The room was always immaculate and she made sure we received everything we needed. The Omni is lucky to have Natanya and Richard!

We only ate in the Buoy Bar and the food and service was excellent! I think the Market could be improved with better and a greater variety of snacks. The service was good from people who I think were there from Hilton Days. The younger staff seemed to offer help by giving a general direction where you might find something.Need better training.They don't make kids' breakfasts anymore, your sent to the restaurant for take out.

Omni has increased the number of pools which is good, neither Family Pool has a deep end. Omni has also built fences around the pools, entrances to the ocean steps and entrances to the buildings from the courtyard. I grew to like the fences because their are lots of young children and fences increase child safety.

I wanted to wash one load of clothes before we left & all 3 washers were broken in the South Building, they were the same machines that were there 6 years ago. EXCUSE ME, you can build pools, fences, and do some remodeling and you can't buy new machines?

We'll probably REPEAT again!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
4 of 5 stars Reviewed 2 days ago NEW

Clean, good location, and decent value. Had minor issue during check-in that management/front staff downplayed (poor communication and customer service attitude) but was made up for by quality housekeeping staff that went above and beyond to get us comfortable in our new room. Once checked in, stay was uneventful - exactly what we were looking for from a relaxing trip to the beach.

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alpharetta, Georgia
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great hotel but the room had a strong cleaning product smell. We arrived at night and had to air the room out for an hour or two to be able to sleep in it. After we did this the first night it was fine for the rest of the weekend. The furnishings are a little dated but it does have a little kitchenette area sink, microwave and fridge with a table perfect for families.
The hallways of this hotel are older and have an open concept with thick stucco.
The hotel grounds are fantastic! Three pools and one has a gentle slope that would be great for little kids.. There is also a quiet adult pool for those traveling without children. I must say we received great service from our poolside waitress.
We dined at their restaurant and the food was very good. Our steaks were very tender and the seafood special was fantastic!
Also, they have a fantastic grab and go market for those who want something quick bagels, muffins, salads and smores kits for their outdoor fire pits.. The market also sells beer and wine.

  • Stayed September 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wadsworth, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

we have been here 2 years in a row. very clean which is a priority for us. very child friendly--great pool area for kids & just a short walk to the beach. we will be returning next year. looking forward to the remodeling of guest rooms which will only make it a nicer stay.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Hilton Head Oceanfront Resort

Address: 23 Ocean Lane, Hilton Head, SC 29928
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Hilton Head
#4 Luxury Hotel in Hilton Head
#5 On the Beach Hotel in Hilton Head
#5 Top resorts Hotel in Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Hilton Head Oceanfront Resort 4*
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Also Known As:
Hilton Oceanfront Resort Hilton Head Island Hotel Hilton Head
Hilton Hotel Head
Hilton Oceanfront Hotel Head Island
Hilton Head Island Hilton Oceanfront Resort

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