I am writing this review in the Business Center at The Hilton Garden Inn. I am pleasantly surprise. We usually book at resorts for our yearly summer vacation. However, the island was booked for the dates that we wanted a condo. We were referred by a friend to attend a timeshare presentation for Blue-Green Resorts in Hilton Head. Our first reaction was that if Blue-Green wan't putting us up at their resort, then it would probaly be at a so-so hotel. Well, we were totally wrong. The decor is inviting. The staff is wonderful---customer service with a plus; and we were very satisfied with our rooms. The first 2 nights we had to endure a smoking room, because there weren't any non-smoking rooms available, but the staff moved us into a beautiful non-smoking room with a scenic water view when one became available. There are limited amenities--only one meal is served a day. However, there is room service available that is arranged by local restaurants, outdoor pool, fitness center, small laundry facility, and the business center where I am writing this review. The hotel is approximately 12 miles from the oceanfront. The Tanger Outlets are within walking distance; and there are restaurants, movie theatres, and shopping plazas galore right in the vicinity of the hotel. If there were a full service restaurant, indoor pool, game room and full gift shop on premises; I would rate this Hilton Garden Inn 5 stars---but for right now---A STRONG 4 STARS WILL DO. Great customer service guys!!!