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“Very clean” 5 of 5 stars
Review of Hilton Garden Inn Hilton Head

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Hilton Garden Inn Hilton Head
3.0 of 5 Hotel   |   1575 Fording Island Road, Hilton Head, SC 29926   |  
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Ranked #11 of 27 Hotels in Hilton Head
Chicago, Illinois
Top Contributor
54 reviews 54 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
“Very clean”
5 of 5 stars Reviewed December 1, 2013

HGI's usually have a full restaurant and bar. This one only had breakfast, but there are a few restaurants in easy waking distance without crossing a busy road. Room was large and clean. Location is close to Tanget Outlet mall. Place was very quiet. Staff had good restaurant recommendations. I would stay here again.

Stayed November 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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409 reviews from our community

Traveler rating
    200
    135
    49
    13
    12
See reviews for
145
121
13
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Greenville, South Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 25, 2013

We had a nice stay at this hotel. It's the closest hotel right before you enter Hilton Head Island. If you don't need to stay on the island, this is a great choice. The location is right beside a gas station and not far from the Outlet Malls. It's an isolated hidden area so it's real quiet and cozy.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Top Contributor
101 reviews 101 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed November 24, 2013 via mobile

Stayed there for couple of days whilst in Carolina on a business trip, rooms where very clean, great American breakfast, hotel crowded with soldiers and their families because of Military conferences due to the nature of the military air base in the area, great value for money

Stayed December 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liberty, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2013

Excellent check-in upon arrival. Parking was convenient, the location is excellent. The room was clean and well tended. Getting into the parking was over-complicated by GPS. A great location for the area, convenient to everything.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, United States
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 19, 2013

This is not the contemporary Hilton Garden Inn reliabiity that I am accustomed to. Rooms are very tired and more outdated "island" than expected. The breakfast really seemed cheap--fruit was not fresh and juices were watered down. Little interaction with service people who were not on the ball. On the upside, covered parking was nice.

  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg-Burnes B, General Manager at Hilton Garden Inn Hilton Head, responded to this review, November 21, 2013
Thank you for taking the time to complete the brief survey regarding your recent stay at the Hilton Garden Inn Hilton Head. I am sorry your experience was disappointing. Your detailed explanation of areas that lead to your response will assist us in addressing the root cause and eliminate that behavior or experience for future guests. We recognize that you have a choice of where you stay for your overnight accommodations. Each morning the team discuss any comments (good and constructive) sent in or communicated by guests. More personal interaction is expected in the breakfast area and attention to detail was our discussion this morning. I sincerely hope to have an opportunity to earn your return visit. In an effort to address the growing requests of our loyal guests we will be adding Dinner service and a lounge to better service our guests. Although the area is clean, the lack of color gives a perception of bland. You can count on us to address that too. Please feel free to contact me directly when returning to the area. Greg Burnes General Manager greg.burnes@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 6, 2013

My family and I come to Hilton Head every summer, but decided to go in October just for fun. Normally we stay in condos, but we were only staying for 3 days and 4 nights, so we went with HGI. I was actually a bit nervous reading some of the reviews, but I ended up loving it! The room was super clean and pretty, the staff were really nice and asked my dad how the trip down was, and the breakfast was really good and the pool was great and they also have a hot tub which was nice. The only thing I really didn't like was the elevators. I am terrified of elevators normally, but after I rode in it the first time it made terrible shaky noises but of course everything was fine. Overall I loved this hotel! I would definitely come back to stay again!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Byron Center, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2013

The rooms were great and the staff were very accomodating, especially Rita and Justin. Rita answered our many questions and helped us with any additional needs that we had. We needed to download the latest version from my laptop to another fellow marine's GPS. We were having difficulties and Justin helped us until we could get the download to work, even though his shift was over and it was time for him to go home. We appreciated that so much and thought he certainly went above and beyond the call of duty. Usually hotel beds hurt my back, but these beds were very comfortable and they provided plenty of pillows. Their breakfast is exceptional; I especially liked their pancakes ... they were very yummy!!!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Hilton Head

Address: 1575 Fording Island Road, Hilton Head, SC 29926
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 27 Hotels in Hilton Head
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Hilton Head 3*
Number of rooms: 104
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Also Known As:
Hilton Garden Inn Hilton Head Hotel Hilton Head
Hilton Garden Inn Head
Hilton Head Garden Inn

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