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“Family Reunion Planner” 5 of 5 stars
Review of Hilton Garden Inn Hilton Head

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Hilton Garden Inn Hilton Head
3.0 of 5 Hotel   |   1575 Fording Island Road, Hilton Head, SC 29926   |  
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Ranked #11 of 26 Hotels in Hilton Head
Certificate of Excellence 2014
Tallahassee, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Family Reunion Planner”
5 of 5 stars Reviewed July 5, 2013

This was an excellent hotel. The service was great, the hotel was clean, the food was good and it was a great location. The staff day and night was exceptional ! From the front desk, the cleaning ladies of the room, the servers at breakfast and the management staff! I felt as if someone had told the staff I was someone famous, the way they treated us!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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463 reviews from our community

Traveler rating
    224
    152
    58
    16
    13
See reviews for
157
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2013 via mobile

Our family of 3 stayed in the one bedroom suite. Room was very spacious, clean and comfortable. Great separate sitting area with desk and extra TV. Shower was Great. Beds comfy. Pool and hot tub clean. Covered parking. Hotel was guiet. Staff very friendly. Did I mention clean? Highly recommend.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, United States
1 review
5 of 5 stars Reviewed July 1, 2013

We had a quick stay here on our way to the island. Got in late, and welcomed the quick check-in so we could get the kids to bed. Enjoyed some time in the beautful pool in the morning and spent lots of time enjoying a delicious breakfast in the friendly atmosphere. We were greeted by the hotel manager in the morning, which was a great treat. Overall, the room was clean, the lobby area was sunny, the pool was great and the staff was friendly. We'll be back next year!

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akron, United States
1 review
5 of 5 stars Reviewed June 30, 2013

Great location if you are visiting Hilton head and Savannah! Friendly staff. Spacious rooms and lobby. Nice patio. Looking forward to return and enjoy the new upgrades to the hotel. Strongly recommended!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snellville, United States
1 review
4 of 5 stars Reviewed June 23, 2013

While I was satisfied overall with this hotel, my only complaint would be the lack of room service. I came to getaway and do nothing and it was have been nice to have the option of room service. Other than that, the property was clean, check-in and check-out was speedy and the staff was courteous and friendly.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Greg-Burnes B, General Manager at Hilton Garden Inn Hilton Head, responded to this review, June 26, 2013
We are so glad that the you enjoyed the clean and friendly atmosphere while staying at the Hilton Garden Inn Hilton Head. I am sorry that our room service third party option was not adequate for your needs. I am happy to report that the hotel will be serving breakfast and dinner at the end of this year. The lobby and kitchen area is undergoing a transformation later this year called Project Grow. We do hear your requests and look forward to you experiencing the changes first hand. Thank you for taking the time to share your experience. Greg Burnes-General Manager greg.burnes@hilton.com
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Tucker, Georgia
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed June 20, 2013

first time to HHI and thought property performed well up to Hilton GI standards. First property in Bluffton on way back from HHI and that was nice when coming back form dinner and beach.Great proximity to many local attractions.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Greg-Burnes B, General Manager at Hilton Garden Inn Hilton Head, responded to this review, June 22, 2013
We recognize the Hilton standard is a high one. Yet, we are excited to hear that we have met Hilton and your personal standards to earn your business back. It will be an honor to serve you in the future. Thank you for taking the time to respond. Greg Burnes-General Manager greg.burnes@hilton.com
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Columbia, South Carolina
1 review
5 of 5 stars Reviewed June 17, 2013

I have never taken the time to recognize a hotel for the experience I've had, or to complain about one either. My wife and I stayed at the HGI Hilton Head (Blufton) in connection with a friend's wedding. From the moment we checked in to the time we left we received outstanding service from every staff member. Check-in was quick, pleasant, I was thanked for my Hilton Honors membership, and the staff-person took the time to suggest I update my rewards options so we would take advantage of a free breakfast.

On the day of checkout, as we were packing the car, we watched as the General Manager (Gregg) dart around picking up trash, althought there was not much to be had. When we asked if he could use his key card to let us in the elevator he immediately dashed over to do so. He asked how our stay was, asked if we were Hilton Honors members, thanked us for our loyalty, and asked if everything was what we expected it to be. We've traveled a fair amount together, and I've traveled a lot for work, and we agreed that we could not remember a time when we saw a manager at any hotel taking care of the little things that they'd typically delegate to staff.

At breakfast, I overheard the workers in the kitchen joking with eachother about their week. It is clear that management at this hotel has fostered an environment where they make sure that their guests and staff are happy and taken care of. You won't find a better value for your money at at the HGI Hilton Head!!!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg-Burnes B, General Manager at Hilton Garden Inn Hilton Head, responded to this review, June 22, 2013
I am humbled by your kind words. It is never work when you love what you do. It is wonderful to hear how the entire team made your visit special. Please know we are honored to have the opportunity to serve you as a Hilton Honor’s member and more importantly as a guest at our hotel who plans to return in the future. Your comments reiterate how little things such as helping at the elevator can become a memorable experience to the one you help. Thank you for sharing your experience at the Hilton Garden Inn Hilton Head. In the Spirit of Hospitality, Greg Burnes-General Manager greg.burnes@hilton.com
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Additional Information about Hilton Garden Inn Hilton Head

Address: 1575 Fording Island Road, Hilton Head, SC 29926
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 26 Hotels in Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Hilton Head 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hilton Garden Inn Hilton Head Hotel Hilton Head
Hilton Garden Inn Head
Hilton Head Garden Inn

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