The service was hit or miss. First person was great others were rude and less than helpful. The rooms are noisy. You can here every sound including the noisy rude staff. They had no extra pillows it was freezing and they advertise fireplaces yet had no logs. The resort fee is a joke they have no amenities..a poorly heated hot tub and a cold dirty pool arent worth it. The dishwasher was broken. The one tv is small and inconveniently placed. The us mail is faster than their internet. I missed a deadline because it was so slow the pages coukdnt load and front desk refused to vheck into it saying try sitting at the one in our lobby....at 1am I dont think so. There location is poor and nothinh to make up for it. Was there on our anniversary and their timeshare salesman REPEATEDLY callef our room and my cell starting at 8 am even after we told them we were sick. We were woken up by his calls every morning. If we didnt answer he called til we did. We come to hhi often and this was by far the worst experience. Would not go back even for free..thankfully we enjoy each other and have fun wherever but we def regret our one year anniversary was spent in this dump
- Official Description (provided by the hotel):
- Shaded by magnolia and palmetto trees, Park Lane Hotel sits in the center of the island, just minutes from beaches, shopping, and gourmet restaurants. The hotel caters both to those seeking relaxation and action, combining laid-back luxury with sports facilities including tennis courts, a basketball court, and a kids' playground. An arched driveway leads to the hotel's stately entrance, which is adorned with thick columns and white chimney stacks rising from a slate roof. Inside, each spacious suite features a full kitchen with granite countertops. Overstuffed armchairs and fireplaces create a cozy environment for unwinding. The Park Lane Hotel & Suites is the island's only all suite property with 156 rooms. Guests enjoy complimentary continental breakfast, high-speed wireless internet, outdoor pool and jacuzzi and is Pet Friendly! ... more less
- Reservation Options:
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- Also Known As:
- Park Lane Hilton Head