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Park Lane Hotel and Suites: Traveler Reviews

3.0 of 5
12 Park Lane, Hilton Head, SC 29928 (Formerly Residence Inn)
Hotel amenities
Park Lane Hotel and Suites
Ranked #19 of 30 hotels in Hilton Head
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258 reviews from our community

Traveler rating
    67
    87
    51
    28
    25
See reviews for
Families
81
 
Couples
99
 
Solo
9
 
Business
9
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Concord, NC
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Not the Best”
3 of 5 stars Reviewed November 27, 2012

Check in went smoothly. The room was nice but lacked a few amenities such as a gas log in the fire place and a vanity in the bathroom. The vanity consisted of an 18" x 18" table below the sink and next to the commode. My wife had to apply her makeup using the mirror over the fire place.
The kitchen was fully stocked with dishes and utensils so we could cook and reheat meals. The continental breakfast was OK. The Starbucks coffee was a big plus.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Mongo1234 about Park Lane Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Comfortable place!”
5 of 5 stars Reviewed November 26, 2012 via mobile

We've been twice already and we love it. Full kitchen so u can save some money if u don't want to spent so much in restaurants! They have EVERYTHING! Even coffemaker, ground coffe, sugar and creamer! I was so happy cause I need to start my mornings with fresh coffe! Very comfortable living room to watch tv, and The Best of all they are pet friendly so we always take our chocolate lab with us and hasn't never had a problem even when she Barks! People is friendly and very nice! They also provide american breakfast! I just love The place! It feels like Home almost!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Katherinemidey about Park Lane Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, FL
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
“Spacious pet-friendly suites”
4 of 5 stars Reviewed November 23, 2012 via mobile

The hotel is nice, each suite has a full kitchen and a fireplace. The bathroom is small but with several shelves. The continental breakfast is very basic and the breakfast area crowded. We only stated for one night and the rate was very reasonable. The location is not super convenient but Ok if you have a car. We would stay again.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Czech_Couple_in_FL about Park Lane Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, Vermont
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Good value for Hilton Head”
4 of 5 stars Reviewed November 15, 2012

Okay, so it's not the Ritz bu didn't expect it to be. We were here to play golf. Bathrooms are small but did the job. Staff was friendly and helpful. Breakfast was continental and free. Room was large and clean. I will stay here again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Syracuse, New York
2 reviews
4 helpful votes 4 helpful votes
“Anniversary Trip; One big set back to an otherwise nice place”
3 of 5 stars Reviewed November 6, 2012

We had a wallet stolen our first full day there. The cash taken was just the beginning, since none of the I.D's, CC's, or other items recovered. Lots of phone calls after calling the police and alerting the hotel management regarding the crime. We got no response back from hotel management or the police. Two seperate Hotel Managers were spoken to, but neither called back with any follow-up they promised.

The place has clean facilities and is a good location, but some of the help there may have sticky fingers.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask John R about Park Lane Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Lane Hotel and Suites

Also Known As:
Park Lane Hotel
Park Lane Hilton Head
Address: 12 Park Lane, Hilton Head, SC 29928 (Formerly Residence Inn)
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 30 hotels in Hilton Head
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Shaded by magnolia and palmetto trees, Park Lane Hotel sits in the center of the island, just minutes from beaches, shopping, and gourmet restaurants. The hotel caters both to those seeking relaxation and action, combining laid-back luxury with sports facilities including tennis courts, a basketball court, and a kids' playground. An arched driveway leads to the hotel's stately entrance, which is adorned with thick columns and white chimney stacks rising from a slate roof. Inside, each spacious suite features a full kitchen with granite countertops. Overstuffed armchairs and fireplaces create a cozy environment for unwinding. The Park Lane Hotel & Suites is the island's only all suite property with 156 rooms. Guests enjoy complimentary continental breakfast, high-speed wireless internet, outdoor pool and jacuzzi and is Pet Friendly! ... more   less 
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Park Lane Hotel and Suites
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