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“Great Location” 4 of 5 stars
Review of Marriott's Monarch at Sea Pines

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Marriott's Monarch at Sea Pines
3.0 of 5 Hotel   |   91 N Sea Pines Drive, Hilton Head, SC 29928   |  
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Free Parking
Ranked #8 of 26 hotels in Hilton Head
Lewis Center, Ohio
Top Contributor
79 reviews 79 reviews
10 hotel reviews
Reviews in 33 cities Reviews in 33 cities
36 helpful votes 36 helpful votes
“Great Location”
4 of 5 stars Reviewed July 10, 2013

This timeshare is located at Sea Pines and is accessible by bike to most of the island. You can rent a bike for $30 a week or $10 per day. Don't forget to ask for a basket.

The rooms accommodate 6 easily. The pullout couch has the greatest mattress that I have seen on a pullout. It reminds me of memory foam. Very comfy. Plenty of linens. Washer and Dryer are in the unit so that you can wash towels and clothes. Don't over pack since you can wash clothes easily in your unit. You really only need swimsuits and clothes for dinner. I only have worn about 20% of what I packed.

The kitchen has some open shelving which is great so you don't forget what you purchased at the store.

Unloading the car for luggage and groceries is a problem since the elevators aren't even with the ground. You have to carry your luggage about 12 steps up to get to the elevators.

There is only 1 elevator per building so you must wait often.

The landscaping is beautiful but it does block the views of the ocean.

Note that there is a handicap/stroller/beach cart path to the beach but it isn't clearly marked... go past the 4th building and the hammocks to find it.

The organized programs are great for the kids. They especially loved the pool party.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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157 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
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English first
Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 7, 2013

This is my family's second stay at the Marriot Monarch Resort at Sea Pines. We love the location, in biking or walking distance to just about everything. We only used the car twice to go to the grocery store. My kids love the bike paths, the ping pong, the other games. The grounds are very well maintained and the people working there are nice and helpful.

There was a free breakfast, a free wine and cheese and organized games/contests for people who like those sort of things...my kids. The whole resort is also surprisingly and pleasantly quiet and relaxing considering the size and number of condos.
The property has plenty of sun and shade, tropical and forest like trees all around the pools and hot tubs. It's right on the beach which is perfect for people like me who like to go back and forth to the beach for short amounts of time. The condos are very nice and the kitchens have everything you need. There are a bunch of grills near the pool that my husband seemed to enjoy using. Since we were last there, 15 months ago, the rooms have been renovated and a huge shower replaced the oversized tub allowing for an additional closet in the master bath which was a great change.

At one point during our trip we got locked in our bedroom because the door handle broke. I called the front desk and within 5 minutes, three of the nicest maintenance guys were outside our door helping us get out. That could have been a disaster but instead was a tiny blib in the day because of their responsiveness and resourcefulness.

My only issue (a minor one) with the property is that the gym floor needs to be vacuumed every day and if it's already being cleaned once a day then it needs to be done more frequently. If is covered with sand/dirt and I hated getting on the ground on the mats or balls. It's probably because people are coming right off the beach from running maybe and going into the gym, but it needs extra attention.

Be warned that if you listen to the Marriot Vacation Club spiel to find out what it entails, it is possible that they might (depending on who you get) do their best to make you feel like you are foolish for not wanting to put up tens of thousands of dollars to pre-buy a week of vacation per year, even if you say you have three kids starting college soon. They may even say "and yet you keep coming back to stay at our properties.", which for some reason made me feel less welcome and is still irritating me days later.

Room Tip: It would be more convenient to be on the ground floor, where the rooms walk right out to the pools...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staunton, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 3, 2013

We have stayed at the Monarch a number of times and in Sea Pines for the past 12 years. Monarch is lovely, very clean, extremely well-maintained and in a prime, beach-front location. It does not have food service or theme pools, but is located next to the Sea Pines Beach Club which has bar and food service a well as beach rentals. The Monarch has a kids water feature, a heated lap pool and large pool next to a gazebo with gas grills. There are three hot tubs and family games like shuffleboard and corn hole. Multiple organized activities range from boot camp classes to Zumba to kids activities like crafts and a pool DJ. The location in Sea Pines sets it apart from all the other Marriott resorts on the island. Sea Pines is gated with miles of bike trails under Live Oaks dripping with Spanish Moss. You can ride to South Beach Marina, Harbor Town, tidal pools, the Baynard Ruins - all within Sea Pines. If you want to venture out of Sea Pines on bicycle, you can circle the entire island, all on bike trails - something like 26 miles worth - or bike to Pickney Island Wildlife Refuge for a tour.

Room Tip: 1st or 2nd floor units have larger balconies. 1st floor units have multiple accesses (front and rear...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Top Contributor
93 reviews 93 reviews
26 hotel reviews
Reviews in 51 cities Reviews in 51 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 23, 2013

This is a great property on the ocean front. Had a first floor unit with beach access. Large unit with kitchen, 2 bedrooms, 2 baths and washer/dryer. Get ready, because parking is terrible! Ended up parking a far way away from the unit each night except the first and last nights. Staff was very friendly and helpful. Pool very nice. Living unit was very quiet and clean. Everything you need is in the room.

Cleaning procedures need updated with the staff, though. We were there the first day when maid service came in. Cleaned toilet first, then the counter tops. Then took out dirty towels and brought back clean ones. Then made the beds.....all without cleaning hands in between. After that...we ended up taking care of the unit ourselves, including washing our own towels. I'm sure that's the way it is done everywhere.....I just prefer not to know!!!!!

Plenty of good restaurants in the area and shopping. This is a great location

I would come to this Marriott again if I were to return to Hilton Head. I always look for Marriott properties.

Room Tip: Ask for ocean front. Pay the extra amount. Nice view and quieter away from the pool. Pool still v...
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 22, 2013

Stayed on the first floor. Balcony lead straight out to the pools and beach. Rooms were big with 2 bedrooms and 2 full baths, a kitchen, and a living area. Parking was atrocious. Very hard to find a parking spot close to our building. Showers had very low pressure.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grove City, OH
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed June 11, 2013

We stayed at the Monarch from May 25-June 7, 2013. This was our third year at the Marriott Monarch, so obviously, it is at the top of our list of places to stay on HHI. We have stayed in other Marriott properties on HHI, and visited all of them, and this is our favorite. It's not the newest or the fanciest, but it is the biggest bang for the buck (points) by far and we love the Monarch.

The first week, we were joined by our 22-year-old son and his fiance, and one of our 19-year-old sons and his friend. The second week, for several days, we were joined by some good friends from Atlanta. Just a note, if requested in advance, the twin beds in the guest bedroom can be made up by staff as a king-sized bed. We have requested this twice, and both times upon our arrival is has been done. And of course, no other hotel chain beats Marriotts for wonderful linens.

Many upgrades have been made since last year, including new window coverings, new queen sofa beds (mattresses are MUCH improved on these), new carpeting, and many upgrades to the property. This year, we were able to secure a first floor property, and we loved having the larger patio and we spent a great deal of time eating and relaxing on the patio. We always choose a garden view villa as the ocean view is just not worth the extra points to us when we can walk down and look at the ocean any time we want, plus we spend a great deal of time in the ocean.

Another improvement in this villa was a brand new walk-shower. I enjoyed the garden tubs but they were difficult for my husband to use in terms of getting in and out with his bad knees. The walk-in shower in the master bath was something we could both enjoy.

The children's pool area has been improved, as well, with the kiddie pool being replaced by fountains and a splash area. We no longer have young children, but I consider this a nice upgrade. Many areas on the property have been improved with new decking, they were in the process of adding remote-controlled boats to one of the ponds while we were there, and just in general, much seemed very much freshened up.

In general, we love staying in Sea Pines and feel like that makes a huge difference in terms of our enjoyment. We bring our own bikes (although rentals are readily available) and ride the many miles of bike paths through Sea Pines every day. The more private feel of Sea Pines is very appealing to us, and I probably wouldn't trade it for an ocean view at the more upscale Marriott Surfwatch as it is not in Sea Pines.

For those considering the Monarch, please see my other previous reviews for more nuts and bolts. Basically, everything needed in the villa is provided, including washer/dryer, and the villas are spotless. The staff is always well-informed and very friendly. When phoning the front desk, the phone is always answered very professionally. "Nicole", in particular, is very helpful. and the whole staff is extremely responsive. One night when we were a bit chilly, an extra blanket was delivered within minutes, for instance. When we set off our smoke alarm, the staff responded immediately to turn it off.

One other change worth mentioning is that this year, the Monarch staff is asking guests and owners to wear colored wrist bands while on the property and taking part in the activities and amenities. This prevents random people from the nearby public beach from coming onto the property unchallenged. This was not a problem for us, and the bracelets are just those rubber Livestrong-type bracelets, and the colors change weekly.

Please don't hesitate to contact me with any question about the Marriott Monarch. We can't wait to make our reservation for next year!

Room Tip: We prefer villas in the Camillia building. The first-floor units have larger patios, generally, tha...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 35 cities Reviews in 35 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 29, 2013

Prior to my visit I looked at other reviews that hyped up the newer properties like Grand Ocean and Surfwatch. On my visit to Hilton Head, I visited all the properties (except the two in Harbour Town) and I like Monarch the best.

The location is definitely the best. Being within the gates of Sea Pines Plantation changes the experience for the better because you completely lose the need for a car which is quite liberating on vacation. We biked everywhere, reserve was close, and both South Beach and Harbour Town are easy to bike to. The grounds within Sea Pines and the hotel are incredible too...even without an ocean view, the rooms have awesome peaceful views from all the balconies. This property is right on the beach as well without having to walk over long bridges to get to the beach like some of the other properties.

The only negative is that the floorplans are not quite as spacious as Surfwarch for example. For me, however, Monarch is the place to stay.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Marriott's Monarch at Sea Pines

Also Known As:
Marriott`s Monarch At Sea Pines Hotel
Marriott`s Monarch At Sea Pines Hotel Hilton Head
Marriotts Hilton Head
Marriotts Hotel Hilton Head
Marriott Hilton Head
Hilton Head Marriott
Address: 91 N Sea Pines Drive, Hilton Head, SC 29928
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 26 hotels in Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Marriott's Monarch at Sea Pines 3*
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