This was our second stay at this location... our first visit almost exactly a year ago. The location is still magnificent and overall we very much enjoyed our two night stay...high floor / oceanfront view room (to us, worth the extra cost). However, I would have to agree with many of my co-raters that this property needs some upgrade effort in the near future. Couple of reasons for this comment... loose toilet seat, door lock that failed upon our late night return to our room (took an hour to get us in and to get it fixed) and room service that didn't occur until 6 PM. Was a little disappointed that none of those deficiencies resulted in any form of compensation... after all, this is supposed to be a luxury hotel and we certainly paid a luxury price for our stay. I would really give this property a 3 1/2 rating if I could. Hopefully some improvements will be made in the near future as we'd like to return there some day. Couple of tips... bring your own beach chairs (very pricey to rent 2 chairs and an umbrella from the hotel) and unless you want the big, pricey hotel breakfast, walk 5 minutes down the road to the General Store where you'll find some very tasty, inexpensive alternatives. Oh yeah, I was glad (surprised) that there wasn't a charge for parking this time around...(off-season?)...but it's still a bit of a walk from the self park lot.
- Official Description (provided by the hotel):
- A corporate-style hotel where the majority of guests are there for business - many with children. ... more less
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- Also Known As:
- Hilton Head Marriott Hotel Hilton Head
- Hilton Head Marriott Resort And Spa
- Marriott Hilton Head